[Resolved]  Akbar Travels — Refund Not issued after almost 2 years of ticket booking

REF AT[protected]
Refund Authority No [protected]

I booked a ticket from India to Toronto on January 2020 to travel on October 2020. Due to the impact of COVID flight was cancelled. Akbar Travels told me I have to wait for 1 year to get the full refund. So I waited for 1 year and contacted back akbar on 2021 October for the refund. They said they will process the refund. After few weeks of follow up they send me a mail that they can't refund to the original mode of payment so please provide details of another bank account so that they can transfer the amount. I provided the bank account details on Nov 21st 2021. And after that I have send so many mails and they replied they are waiting for an update from their accounts team. No other updates was given. I don't really know when I am gonna get the refund. They have not said any date or any update on refund. Just saying the word waiting for accounts team update and refund will get "shortly". Its been almost 2 years altogether since I booked and paid Akbar. Give back my money Please!