Akbar Travels — Refund not issued even after 2+ years

My flight had been cancelled in covid -19 first wave. I have called them multiple times and mailed them too but didn't get refund even after more than 2 years. My pnr number was TE2W5Q.
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Akbar Travels customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2022
Akbar Travels Customer Care's response
AT[protected] / PNR : TE2W5Q

We had sent mail to the passenger on 26 Oct 2021 in order to get bank account details so that we deposit cheque in passenger's account but till date there was no revert from passenger's side. However once again we have sent mail to the passenger to get account details so that we can process refund into hi given account.

Regards,
Team AT
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