Dear team,
My name is simit bagwe, and i recently took a singapore side scene package from your company. Your company had advertised certain offerings that were part of the package and it was also confirmed over below email. But to my surprise, when we actually took the trip, these services/benefits were not extended to us.
This is a clear case of cheating where on one hand you make tall claims but on ground you fail to offer those services. Further, in an international country this has caused me and my family extreme issues where the services offered were not up to mark. Following is the list of services that were claimed to be part of the package but not offered to us on ground.
This non reliability of services or else i will have to take this matter with consumer court and file a complaint against your company. Further, i will also plan to post it on social media so that no other customers are cheated due to malpractices that your firms employ.
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