[Resolved] Akosha.com — Aircel balance deduction | |||||
Balance deduction I am dipanbita das. I recharged my aircel number [protected] on saturday 11th march 2017 and had a balance of rs23.37and the transaction id is 207:txn no. Wbr[protected]. After that i did not make any charged call from that number. Suddenly on 14th march 2017 i am seeing that my balance has been deducted. And my balance is rs 20.35 the company has decucted rs 3.02 without my consent. I want my deducted balance to be refunded. Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved | |||||
 1 Comment | |||||
As per as system check we have found that INR 3.45 has been deducted from your main account for two incoming calls as because those incoming call were forwarded to another number as outgoing calls from your number, call charges has been deducted as per your base tariff @ 2.5 paisa/second. In future to avoid such deduction you are requested to disable your call forwarding option by following the instructions given in your handset.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team