Akosha.com — Complaint Against Lenovo mobile

Address:

110078

Dear Team,

I am Nitin Bhardwaj. This is very sad to share my experience with lenovo services.

Few month ago I was purchased a lenovo mobile which is - Model no. Lenovo vibe K4, 16 GB, and Invoice no – KA-BLR[protected]. Date Of Purchase - 18/05/2016. mobile bill also attached.

Due to some problem (Touch Not Working), I was visited to your lenovo service center.
(Technocare Solution Pvt Ltd, Upper Ground Floor, F-11, Jannak Palace Distric Center Janak Puri Delhi, Contact no - [protected], [protected]).

And I am very disappointed from your services.

Without check he told that we cannot accept this phone and he asking for money Rs 4500 to 5000 Rs for repairing.

I am a single using this phone. No physical Damage, NO moisture in this phone. And phone is also in warranty,

why you are not accepting this phone? And why should I pay in warranty period?

I am totally unhappy with your services. Can you tell me.

Is this your services? Why you are providing fake warranty with your product? And what is the meaning of warranty? Are you fooling me or your customers? Why you are disturbing to your customers?

Please Resolve this issue otherwise I will go for the consumer forum with your bill, And I never can suggest to buy any Lenovo product to my friends and relatives.

Request you to kindly resolve this issue as soon as possible without any charges for the better services.

Regards

Nitin Bhardwaj
Mobile no. [protected] / [protected]