Lenovo Customer Care
Lenovo India Pvt. Ltd.
Customer satisfaction rating: 2%
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3359
COMPLAINTS

Lenovo Customer Care

Lenovo India Pvt. Ltd.

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Address
Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli
Bangalore
Bangalore District
Karnataka
India - 560037

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 3000 7678  [Support Helpline]
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1800 3000 5366  [Kolkata]
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1800 419 7555  [Idea Products]
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96
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72
1800 419 4666  [Think Products]
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51
1800 208 7555  [Tablets]
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Fax:
Fax:
+91 33 4019 2240  [Kolkata]

Additional info
Contact Details

F.A.Q.

Find-a-Dealer

Registered Office
Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore 560037

Gurgaon
Vatlka Business Park, 1st Floor, Badshah Pur Road, Sec-49, Sohna Road, Gurgaon 122001

Kolkata
Apeejay Business Center, Apeejay House, Block A, 8th Floor, 15 Park Street, Kolkata 700 016
Toll-Free: 1800-3000-5366
Fax: +91 33 4019 2240

Mumbai
Windsor House, Level 5, No 502, CST Road, Kalina, Santa Cruz (East), Mumbai 400098

Chennai
2nd Floor Kuppu Arcade, 4 Venkatanarayana Road, T. Nagar, Chennai 600017

Pune
Apeejay Business Center, Angel Infospace, 1st Floor, Pride House S. No.108/7, Shivajinagar, University Road, Pune 411016

Service Enquiries
Support Helpline: 1800 3000 7678

Idea Products
Toll-Free: 1800 419 7555

Think Products
Toll-Free: 1800 419 4666

Tablets
Toll-Free Number: 1800 208 7555
SMS : +91 92 1255 8727

View More Information...

Customer satisfaction rating
2%
Complaints
3359
Pending
0
Resolved
67
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon10:00 am - 07:00 pm
Tue10:00 am - 07:00 pm
Wed10:00 am - 07:00 pm
Thu10:00 am - 07:00 pm
Fri10:00 am - 07:00 pm
Sat10:00 am - 07:00 pm
SunClosed

Lenovo related photos (656)

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Lenovo Complaints & Reviews

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Lenovo — repairing of phone after software updation

 Aditi RoyChoudhary Purakayastha on May 21, 2018
On 6th of May I had received an updation in my phone for software. I did that from my phone's internet, but after that my battery was not charging properly, it got drained out soon and my phone hanged alot. So on 7th evening I submitted my phone to lenovo service centre in Vadodara and they returned me my phone after 2 days stating that the problem has been solved. After using it for 2 days I resubmitted my phone as the problem pertained. On 11th evening I had submitted my phone in service centre and have still not received it back. I made lot of phone calls to service centre and customer care but...
Complaint comments  Read comments Complaint category Mobile Handsets

Lenovo — lenovo k8 note mobile after oreo update getting lots of issues

 Soumendas2506 on May 21, 2018
Hello,

I bough lenovo k8 note in the month of feb 18 from amazon.

Since the oreo update has been installed, the battery is draining very fast. It lasts only 4-5 hours with full charge. It drains even if the phone is idle also faced heating issue and ph running very slow.

I took the phone to the service center, and was informed the oreo update had issues and you will have to wait untill the next update is released. They also cannot downgrade or install factory shipped os.

I spoke to the customer service and they asked to me to wait untill...
Complaint comments  Read comments Complaint category Telecommunications

Lenovo — lenovo k8 note mobile (heating and battery issues)

 Surriya sakthi on May 21, 2018
You have released the android oreo update for lenovo k8 note. So that i have updated the android but after updating i am facing worst heating issues and battery backup very very poor. The battery is standing upto maximum 4hours it's draining faster. How can i overcome this pr...
Complaint comments  Read comments Complaint category Mobile Handsets

Lenovo — lenovo k8 note

 Akanksha05 on May 19, 2018
I purchased lenevo k8 note last year in october only. It fell in water and its screen is not working but on the mobile box it is already mentioned that it is water repellent so this should be also considered in warranty only if such features doesn't exist then you should also not mention it. Why are you guys fooling customer. On going to customer care they are asking high amount and they even ask for servicing cost also even it in warranty then also. Even they are ready to change usb cable if charger.

Please help me out....
Complaint comments  Read comments Complaint category Mobile Handsets

Lenovo — lenovo k8 note phone

 Poojavinay on May 18, 2018
I took lenovo k8 note phone in the month of aug... After few months, my phone started hanging so much n to charge it is taking 12 to 14 hrs but draining within 1 hr not even one app i can use not even fb n what's app... I went to service center for this problem 2 times they are just tlg we can't do anything need to wait for 15 days to resolve this problem.. If you people only can't do anything what we can do... I'm really unhappy with lenovo phone i'll never recomand anyone about lenovo phone... Plz refund my amount......
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Lenovo — lenovo k8 note heating and battery draining after oreo

 Aves Sayed on May 18, 2018
Hello,

I bough lenovo k8 note in the month of jan from amazon.

Since the oreo update has been installed, the battery is draining very fast. It lasts only 13-14 hour with full charge. It drains even if the phone is idle.

I took the phone to the service center, and was informed the oreo update had issues and you will have to wait untill the next update is released. They also cannot downgrade or install factory shipped os.

I spoke to the customer service and they asked to me to wait untill the developer team releases a batch file to fix the...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Lenovo — about lenovo ideapad 320

 Subhajitdey603 on May 17, 2018
I bought a Lenovo IP 320-15AST, Serial no- PF0YKQSD laptop on[protected] throuh HDB Finance. 3-4days later I was facing some audio and video issues while I used to play video like heavy cracking voice and gap between audio and video. After that I mailed several times in lenovo care. But they were failed to resolve the issue like they tried to put some Drivers then again the issue arrives. Now I send them for exchange or give me a similar product. My iteraction id is [protected] given by them. Then I mailed today and I got the reply from sazim@lenovo.com(Mr. Azim Saya) that “ this issue is due to...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Lenovo — lenovo k8 note mobile heating issue after updating to 8.0

 Vipul22024 on May 16, 2018
Dear sir/madam,
After updating to 8.0 phone was very heat while charging and using. Sometimes gallery, camera and other apps are also lagging, phone speed also slow as well. Phone bettry drain fastly & phone charging time 5 to 6 hrs for fully charge. Regarding to this problem once i contact 2 times the authorised service centre of lenovo mobiles they flash the mobile and gave back to me. After software flash also i am facing same kind of problem & my mobile very heat during charging, other using (I check the mobile heat in lenovo help apps-approximate 43 deg c mobile heat)
Suppose...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Lenovo Mobile Phone — heating and hanging issues in lenovo k8 note series

 Meera Reddy on May 15, 2018
I bought a lenovo k8 note from poorvika mobiles private limited, h. S. R layout, on 25/3/18.

However after 25 days of using it, it started heating up dangerously. I took it to the service centre provided in the bill invoice but the problem still persists.

I want a refund on the defective piece sold to me. However, i do not know whom to approach. Kindly advise me....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Lenovo — lenovo k8 note problem after updating to 8.0

 Arun Anni on May 13, 2018
Dear sir/madam,
After updating to 8.0 phone was very heat while charging and using. Sometimes gallery, camera and other apps are also lagging, phone speed also slow as well. Phone charge drain fastly. Regarding to this problem once i contact the authorised service centre of lenovo mobiles they flash the mobile and gave back to me. After software flash also i am facing same kind of problem.
Just 2 months back only i purchased this mobile.
Please solve the issue asap. I am waiting for your reply.

Thanks & regards
Arun anni
Rnanni2@gmail.com
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Lenovo — aio service

 Rushab Savla on May 12, 2018
Ref no :[protected] aio given for screen replacement on 03/09/18 not yet serviced your service centre in goa.
Impact infotech pvt. Ltd. Alfran plaza4th floor, block no b / l 56panjim 403001, unprofessional and rude to customers now they are seeking more 40 days to order the part the system was handed over two months back and 40 days more so almost four months to replace a screen that two on my cost.
Sorry but lenovo product are good but after sales service very very poor. Shall not recommend or buy it again
Thanks
Regards
Rushab savla
[protected]
Durgaservicecenter@gmail.com...
Complaint comments  Read comments [2]Complaint category Desktop Computers

Lenovo — about updates and heat management

 Akash Jöłły Aj on May 11, 2018
I am a lenovo zuk z2 plus user. There no update came for reducing heat and it also get lagged while playing high graphics online games. If the producing heat reduced and also the high graphics games are smoothly came it will outdone redmi note 4 performances. Also while charging i can't touch screen more than two places. Also the camera will be slightly want to upgrade. Please grant updates to solve these problems. Thank you....
Complaint comments  Read comments [2]Complaint category Appliances

Lenovo — lenovo p2 oem unlock

 roudrasekhar majumder on May 11, 2018
The company follows an annoying 14 days waiting period for the oem to be unlocked. However, i'm trying to unlock it from 1st may 2018. But it is showing the error 'lenovo id without permission', despite my id being a verified one. The unlock servers are down for almost a month. The customer service is very poor as they have no idea about it and can't provide any further assistance on the same. Bootloader needs to be unlocked for many fetures, since lenovo stopped updates for this device and no further updates are planned for this device. There are numerous many complaints regarding this issue on...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Lenovo — lenovo k8 note problem after updating in 8.0 android

 Pradeep singh Selal on May 6, 2018
Dear sir/ mam
My purchase date of mobile is 19 march 2018 after one month my mobile phone is updated into 8.0 android version, after that i am facing so much heating problem and battery are low time to time they not work properly as before.
My phone is heating so much and battery are not give me backup more than 10 hrs but firstly when i purchase it gives me 2 days battery backup and there are not heating problem but after updating i have facing so many problems, i also showed my phone to lenovo service centre haldwani nainital utarakhand but they told me that in lenovo k8 note phone...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Lenovo — lining on display and becomes white

 trickyabhishek on May 6, 2018
Dear sir,
I have purchased lenovo k8 note in the month of october which is not even 7 months till date and my display is not working properly. As soon as i click the power button, everything becomes normal for a moment and again there appears big blurry lining on the display.
I have done everything which could resolve any software isssue but i think it is a hardware issue.
My phone doesn't have any physical damage. All of sudden it happened.
Please help me.
Thanks,
Abhishek...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Lenovo — poor camera after latest update

 Shitiz Bharadwaj on May 6, 2018
In the latest update to os 8.0 the new camera update blurs the subject as well making a total mess of the depth effect. It looks like as if the subject is cut... From the frame... The earlier problem was that... The blurring effect was not satisfactory but with the new update... The blurring effect has increased tremendously but the main
Problem now becomes the blurring of the subject itself which destroys the photos... When will the perfect camera be given???... Please do improve the camera.. As already it is facing huge competition from mi a1 and moto g5s plus......
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Lenovo — lenovo ideapad 110

 tkmtushar on May 3, 2018
Hello,

Myself tushar mahapatra from kharagpur, west bengal, pin - 721304 and i have bought a lenovo ideapad 110-15ibr, model name - 80t7 (Dated : 15- april - 2018) from tirupati electronic, kharagpur and it's started hanging and now it's mouse pad is not working as it doesn't show the curser.
So, please help me to solve my problem.

I will be thankful to you.

Regards.
Tushar mahapatra
[protected]...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Lenovo — overheating and hanging over of newly purchased mobile handset lenovo k 8 note

 R K Goswami on May 2, 2018
It is submitted that i have purchased a new smartphone of model no :lenovo k 8 note vide imei no [protected], [protected] from prakash mobile, shop 11, hamidia road, bhopal on 23/02/18, when i was residing there on govt. Duty. But since one month, the mobile set becomes overheated and many a times hangs over disrupting normal function. Hence, it is requested to do necessary action please.
Myself, r. K. Goswami is originally the resident of west bengal and now posted at birpur, dist - supaul, bihar on central govt job.
With regards,
R. K. Goswami
Sao, ssb
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Lenovo — lenovo p2 bootloader unlock

 Alec92 on May 2, 2018
The company follows an annoying 14 days waiting period for the oem to be unlocked. However, i've applied for bootloader unlock on 26th april 2018. After 5 days the status oem unlock started showing the error 'lenovo id not authorised', despite my id being a verified one. The unlock servers are down for almost a month. The customer service is very poor as they have no idea about it and can't provide any further assistance on the same. Bootloader needs to be unlocked for trying out new roms, since lenovo stopped updates for this device and no further updates are planned for this device. There are...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Lenovo — unable to unlock bootloader of lenovo p2

 Venu Krithish on Apr 29, 2018
I've tried to enable OEM unlocking and it says network not available. There is some issue with Ur servers. Please fix them as there are numerous users who would like to unlock bootloader and flash new ROMs as u have stopped support for p2. I'm also not sure u guys are launching p3. And also not sure that it will launch with Oreo. So the best option is u guys let us unlock the bootloader...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

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