Lenovo Complaints & Reviews

Dont do chrge when plug in...

I purchased a new Lenovo laptop (Serial No.: PW0HC4PR) on 5 May 2025. Within six months of purchase, the device failed to boot and showed no display. The authorized service center replaced the motherboard, taking 7 days to resolve.
Exactly one and a half months later, the identical issue recurred—failure to boot with no display. The service center again took one week to repair it by replacing the motherboard for the second time.br...

Order No: G[protected]
I can show all relevant screenshots and complaints regarding the order and return process and also the mail thread where the lenovo customer sales peole.
am raising a complaint regarding a refund that is still pending. I ordered a product from Lenovo and returned it within the allowed time due to unavoidable circumstances. However, I have not received the refund yet.

I have spoken to 5–6...

Hi,

My two Form-31 claims below were settled in EPFO account but not credited AXIS bank account:

Claim ID Amount Approved Date
[protected] ₹13, 68, 500 09-Oct-2025
[protected] ₹7, 33, 500 06-Nov-2025

I had raised a grievance (KNBEL/E/2025/03737) for this issue on 30th Oct, 2025 but I see no updates on my case. I tried to follow up on email but an auto-ticket...

Respected Sir/Madam,

I, Bhaskar Goswami, a resident o[censored]daipur, Rajasthan, am lodging this serious complaint against Lenovo India Pvt. Ltd. for selling me a defective laptop that has failed repeatedly since purchase. Within just one month o[censored]se, the system began showing major issues, and within 3-4 months, around 75% of its internal components have been replaced.
Date of purchased : 21-june-2025

Despite...

I bought it in July, it’s been 2 months, and now it’s not working. I was using it one day, after some time it made a sound and then stopped working. please replace it....

I brought laptop yesterday on 1 October when i opened laptop after sometime i come to know that warranty was activated 9 months ago even if i brought laptop yesterday. i don't why this happened to me but this type of hospitality is not good according to my purchase i should get warranty for 1 year but i have only 3 months. Kindly respond to me I mean very depressed....

On August 19, 2025, I raised a repair ticket (#[protected]) for my Lenovo Legion monitor, which is under warranty, due to display issues causing significant eye strain and impacting my work-from-home job. I contacted Lenovo’s Consumer Technical Support ([protected]@lenovo.com) and escalated to [protected]@lenovo.com, as advised. Despite multiple follow-ups on August 26, 28, and 29, 2025, I received only automated replies and vague responses...

I purchased a Lenovo laptop on 20th July 2024. Just after my warranty expired on 20th July 2025, my touchpad stopped working.

I repeatedly contacted Lenovo support. They:

Formatted & reset my laptop remotely but the issue persists.

Insist it’s a hardware issue (I strongly feel it’s software).

Refused further help, saying my warranty is over.

This means...

It has only been a year since I purchased the Lenovo Slim 7 i5 laptop, and the charger has already stopped working. Typically, a laptop charger has a lifespan of 3 to 5 years, but mine failed after just one. Replacing it costs over ₹2, 500, which is frustrating considering I paid ₹84, 500 for the laptop and its accessories....

Non-activation of Windows and inaccessible MS Office on New Lenovo Laptop – Request for Immediate Assistance2

From:
[protected]@yahoo.com
To:
[protected]@lenovo.com,
[protected]@microsoft.com,
[protected]@microsoft.com,
Lenovo India Services,
Lenovo Support
and 3 more...

Sat, 19 Jul at 11:09 pm

To: Phagwara, July 19, 2025
1....

I paid full amount for a motherboard replacement at an authorized Lenovo service center for my out-of-warranty laptop (original config: i5-12450H, RTX 2050, 16GB RAM, 512GB SSD).

However, without my permission, the service center replaced the GPU with an RTX 4060, which is incompatible with the existing battery and charger. This has caused:

Fast battery drain

Poor performance on battery powerbr...

Dear Nitin Sir,

I am writing to request your urgent intervention regarding a failed order and unprocessed refund on the Lenovo India website.

I made a UPI payment of ₹65, 951 on 19/06/2025 at 10:01 PM via PhonePe to purchase a Lenovo LOQ laptop (Model: 83GS00LFIN). The payment was successful, but the order was not placed, and I have not received any refund till date.

Your team later provided...

I purchased a brand new laptop Lenovo Ideapad Slim S3 from Amazon India on 25th May 2025. However, after setting it up, restarted it. Since then it's display is black (no display) and power button still shows light. I registered a support case in Lenovo and Amazon but I did not receive a satisfied reply. Lenovo keeps on saying engineer will come to your place but no-one visited till now. It's very disappointing to see brands like Lenovo,...

I’m a 19-year-old student who ordered a Lenovo product on April 24, with the estimated delivery date being April 26. It’s now April 30, and the order has still not arrived.

I've spent days chasing both Lenovo and BlueDart, and neither has been remotely helpful. Lenovo claims they “pushed” the delivery, while BlueDart has completely ghosted me. When I finally managed to speak to the delivery agent, he casually told me my package was “too huge” to deliver. I wish I were joking.

I even went to the pickup point in my society based on their tracking map—nothing there.

I’m exhausted, frustrated, and genuinely disappointed. This whole process has taken more time and effort than any student should have to put in just to receive something they paid for.

If Lenovo cannot ensure basic delivery or customer support, they should refund the amount immediately and recall the product. I won’t be ordering from Lenovo India again—and I’d strongly advise others to think twice before doing so.

Dear Lenovo Support Team,

I hope this message finds you well.

We recently visited your authorized service center in Vastrapur, Ahmedabad to get our device evaluated. However, we are facing an issue as the service center is refusing to provide us with the required evaluation report, despite our repeated requests.

The report is important for our records and further action regarding the device, and...

I am writing to lodge a formal complaint regarding a delay in the delivery of my Lenovo IdeaPad Pro 5 Gen 9 laptop (Order ID: G[protected]. I was informed about the delay only after placing the order, and I was not notified of any potential delays at the time of purchase. This lack of communication has caused significant inconvenience to me, as I have urgent requirements for this product.

Given the circumstances, I am unable...

I am extremely frustrated with Lenovo's customer service, especially considering I am on a premium warranty. I purchased two spare parts (hinge and LCD cover) based on advice from your online agents, who said they were necessary for a minor defect. However, after visiting the service center, I was told the defect was minor and the parts were unnecessary. I filed a return request on November 26th, which was approved in 2-3 days, but the pickup...

My laptop was in working condition. the only problem was crack in one side. I thought of hardware repaired as my laptop was in premium warranty. I submitted my laptop on 16th Oct 2024 at Sunrise mall vastrapur Ahmedabad(380015). there was no issue in laptop charging/motherboard and it was in working condition. I was able to do my day to day work.

After the first service, they had said they replaced the motherboard, keyboard...

I purchase lenovo v15 g2 alc model laptop on 17 may 2023 by retailer shop in varanasi but after some time it cant boot so I conatct to support team and they inspected and told me that some fault in motherboard so it need to be changed so I agreed, after some time an engineer come to my house and check and chanege motherboard but that board also faulty so he applied for replacement the after 10 day another engineer come and replace that board but aftere changing my ssd heating uo then I told then the they said at is normal phonemonen, so they close ticket but as my warrenty expired my laptop not booting up after that I conatct to support they told me it was done by me and it cost around 20000 including al charges and this was more than my laptop pricing so what I will do