Lenovo Customer Care
Lenovo India Pvt. Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
3135
COMPLAINTS

Lenovo Customer Care

Lenovo India Pvt. Ltd.

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Address
Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli
Bangalore
Bangalore District
Karnataka
India - 560037

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 3000 7678
[Support Helpline]
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1800 419 7555
[Idea Products]
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1800 419 4666
[Think Products]
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Fax:
Fax:
+91 33 4019 2240
[Kolkata]

Additional info
Contact Details

F.A.Q.

Find-a-Dealer

Registered Office
Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore 560037

Gurgaon
Vatlka Business Park, 1st Floor, Badshah Pur Road, Sec-49, Sohna Road, Gurgaon 122001

Kolkata
Apeejay Business Center, Apeejay House, Block A, 8th Floor, 15 Park Street, Kolkata 700 016
Toll-Free: 1800-3000-5366
Fax: +91 33 4019 2240

Mumbai
Windsor House, Level 5, No 502, CST Road, Kalina, Santa Cruz (East), Mumbai 400098

Chennai
2nd Floor Kuppu Arcade, 4 Venkatanarayana Road, T. Nagar, Chennai 600017

Pune
Apeejay Business Center, Angel Infospace, 1st Floor, Pride House S. No.108/7, Shivajinagar, University Road, Pune 411016

Service Enquiries
Support Helpline: 1800 3000 7678

Idea Products
Toll-Free: 1800 419 7555

Think Products
Toll-Free: 1800 419 4666

Tablets
Toll-Free Number: 1800 208 7555
SMS : +91 92 1255 8727

View More Information...

Customer satisfaction rating
2%
Complaints
3135
Pending
0
Resolved
60
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon10:00 am - 07:00 pm
Tue10:00 am - 07:00 pm
Wed10:00 am - 07:00 pm
Thu10:00 am - 07:00 pm
Fri10:00 am - 07:00 pm
Sat10:00 am - 07:00 pm
SunClosed

Lenovo related photos (604)

Lenovo Complaints & Reviews

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Lenovo — unresolved issue more than 14 days and no response

 smlntecc on Oct 21, 2017
I Soumen Mishra.
I have a problem with my new Lenovo Vibe K5 Note Mobile Mic 1 failure issue, searched the Service center in Rourkela, found a service Centre Sprimon Technology, Address : Shop No. GC+151, First Floor, RCMS Complex, Panposh Road, Rourkela -769004.
Mob: 9861228844/8093536603

They have no brain to talk with customer. If we spend huge money to purchase a brand mobile(Lenovo) and after few days when we found any issue regarding mobile. we should go to the Service centre na...but your people are not good to talk..

Submitted my Mobile to resolve...
Complaint comments  Read comments Complaint category Mobile Handsets

Lenovo — regarding applications not working and display problems

 Arun Kumar Adv on Oct 20, 2017
Lenovo k6 note I purchased on 14/12/2016 through new Mohan general stores in Davangere
Since from 8 months the above said phone display stuck for 2 or 3 days and it started working it happens around 3 times asofnow in addition to that now the some applications are working like SHAREit files as such regarding this I approached the authorised service centre they telling me that it due to phisical damage
So please kindly replace with warranty or resolve the problem...
Complaint comments  Read comments Complaint category Lawyers and Attorneys

Lenovo — lenovo phab not working

 vajven on Oct 20, 2017
Hi

This is regarding the Lenovo phab i bought last year on Flipkart.

Product details:
Lenovo Phab
Purchase date- Oct 13th 2016
serial number- RLETBFCHGEHXCF3
IMEI- 867721021122471

Inline image 1

I had a very bad experience with this product from 1st week of usage. The reception was going for a toss initially & later the device used to switch off on its own. it would not switch on back for a day or two, and later was switching on.

I took this to your authorized service center in Bangalore (1575,...
Complaint comments  Read comments Complaint category Mobile Service Providers

Lenovo — lenovo k3 note has a very poor battery backup

 Tathagata Chakraborty on Oct 19, 2017
Battery drains fast and many apps such as facebook messenger takes a lot of time to get installed from the play store. Other apps are ok but the battery drains within 2 to 3 hours of usage. Facebook messenger app takes 10 minutes to get installed from the play store. Tell me a way to fix this issues. I have another lenovo phab 2+ but it s performance is very good but k3 note has these 2 issues which needs to be fixed immediately....
Complaint comments  Read comments Complaint category Mobile Handsets

Lenovo — display is not getting on

 Sajan Coorg on Oct 18, 2017
Lenovo ide100
Date of purchase : 14-08-2017
Client name : bopaiah kn
Sl no: pfoicxu8
Contact no : 9740522004

System display is not getting on from 20 days back...in the sense 20-9-17 onwards.
Requesting you to kindly go through the problem and sort out problem as soon as possible..
Address
A s aiyappa, #96, pooja nilaya, 2nd cross, kuvempu layout, near venugopal swamy temple, devsandra main road kr puram, bangalore 560036...
Complaint comments  Read comments [1]Complaint category Work at Home, Part Time Jobs

Lenovo — lenovo laptop spacebar and touch screen problem

 pradip ku sahu on Oct 18, 2017
Purchsed lenevo laptop yoga 700 14 2-in-1 14" screen laptop with model no.80qd00drus, sku -5225001, s/n: pfomouzh, vide order no. Bby01-794749012007 dt jan 6th 2017 in usa and using in india now. It is under warranty. Laptop space bar is not working &touch screen is opertaing delay some times. Please help me to rectify laptop problem and advise.

Pradip ku sahu

Mobile no.09849426848...
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Lenovo — power bank

 Satvik Patil on Oct 17, 2017
I have brought a power bank (Pa10400) from flipcart. My power bank is not charging properly when plug in the charger and also not indicate the charging. When plug the phone to the the power bank mobile is not charge. I was called the customer care they gave me this web site. I was brought this power bank only 15 days ago my power bank has 10400capacity but it is not indicate the charging as well as when plug in to phone i hope it has major problem

E mail : satvikpatil25@gmail.com...
Complaint comments  Read comments Complaint category Mobile Handsets

Lenovo — not respond properly

 sankar raja s on Oct 17, 2017
Lenovo service center is not responsing my qustions they delaying to take my handset to servisce they cant propery answer my question, delay the time to service and give my handset. Erode lenovo service center service delevery time was extended to 1 week now they saying next week only they delay the time day by day it was not satisfied to me service time to very very slow...
Complaint comments  Read comments Complaint category Mobile Handsets

Lenovo — lenovo p2a42 - complaint code - c0029-touchscreen.

 krishanupyne on Oct 17, 2017
Submitted my lenovo p2a42 (Under warranty) having an issue with the touchscreen on 04-09-2017 at hcl kolkata. Haven't received a positive feedback regarding repair of faulty parts or replacement.

An earnest request to the company, if you are unable to repair, or replace, kindly refund my money back. It's very distress not to get a proper feedback till date (17-10-2017).

Kindly don't suggest me other handsets of lenovo or motorola....
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Lenovo — offer redemption

 Rohan DANGE on Oct 17, 2017
I registered for back to college offer for my lenovo machine 2 months ago, i have paid rs.1499 for 2 years warranty extend and puma 3000 voucher. My ticket number is adp btc 064953. I have still not recieved the voucher yet. Very poor service. Not at all coustmer satisfaction, staff quality is disgusting, they do not respond. Please do something. I have paid the money...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Lenovo — yoga 510 laptop in warranty but no time given to resolve

 kadambini jain on Oct 16, 2017
Hi
I had purchased yoga 510 from uae which covers international warranty.
But its more than 15 days and person in lenvovo center cant tell me exactly when part for laptop will be shipped and replaced.
Guys please help me.. To figure the issue
I cant send laptop to uae and since its in international warranty i want lenovo to please sort this issue. Please try to find by when can i get the part...
Complaint comments  Read comments Complaint category Computer Software

Lenovo — i am completing about my phone spoiled in warranty and corrupted company employees denied and demanding money

 Kuljeet Singh Singh on Oct 16, 2017
My phone spoiled two times in warranty. Lenovo care excuses it's liquid damage. But they could not show me liquid in phone. They denied to repair my phone and demand for 1180rs for return my phone with out repairing. I did not pay money and they kept my phone. I emailed to company the don't want to listen. My phone is in warranty and it was on/off problem. The company should be repair my phone or give me new phone because it's second time. The company employees corrupted they demand for money they said it is our salary. They demand for money to see my phone what happened. They gave document of 1180rs....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Lenovo — I am complaining about lenovo laptop ideapad 310

 kashyap3010 on Oct 16, 2017
I purchased a lenovo laptop from croma in october 2016. Product name lenovo ideapad 310 serial no pf0nu6ls. Soon after the purchase within 6 months its software got curroupt and i lost all my important data it was not my fault at all but i compromised and let go it. Then recently i started facing a keybord issue in my laptop and took my laptop to the service center. Firstly they did not have power adaptor and hence took my adapter to service my laptop. Secondly they said that they will get the issue done within 2 days. The next day i get a email saying that the part is not available and i will have...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

Lenovo — lenovo k5 note mobile: repeated microphone hw issues

 subh_1982 on Oct 16, 2017
Purchased lenovo k5 note in sep'16. Within one year microphone stopped working while in active call. Got replaced the sub board (Charged rs. 1600 for this) in authorized service center in i-pick solutions, noida, sector-10. Again, same issue repeated after 4 months and they are suggesting to get it replaced again else contact customer care. And believe me its very hard to catch customer care online. You can just submit your request, that's it, nothing more.

Isn't it a recurring burden on consumer just because of poor quality of lenovo product and its repair service. What has company...
Complaint comments  Read comments Complaint category Mobile Service Providers

Lenovo — k8 note

 Arunkumar Aru on Oct 15, 2017
Hi i'm recently purchased lenovo k8 note, battery backup also good even camera also nice, i'm very comfortable with my phone and checking all options working fine but in hotspot not working properly it's only show in mobiles not in laptops i tried different different lap also no use give me suggestions any software updates required or anything required to do please please don't ignore my complaint...
Complaint comments  Read comments Complaint category Mobile Handsets

Lenovo — I'm complaining about the store opening

 om mer on Oct 15, 2017
I am having the lenovo ideapad 310. But thr thing is i am not able to open the store of this laptop. I am facing much problems to download the apps. When i open the store it shows the error.
This is not fare. It is always showing the error, even i restarted the laptop many times but it's showing the same thing.
I'm unable to resolve my problem.
Can anybody here help me to get out of this problem.
Thanks...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Lenovo — lenovo laptop z51 -70 battery

 mandeepk23 on Oct 14, 2017
Hi,

I purchased this laptop z51 -70 close to 1 years and 10 months back. From last 6 months i not getting any backup from the battery. I have used laptops of my other brands but never seen so less battery life. I have always been told battery life will be much more than 3 years

Moreover i am trying to get new battery but it is no where available anywhere. Please help

Mandeep singh...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Lenovo — extend warranty

 venkatsai418 on Oct 13, 2017
Hi sir,
I have given my mobile for complaint on no outgoing of voice, but after rectifying the problem they are saying that motherboard pblem in mobile and it has delayed till now from almost one month, my mobile is still in service centre in kadapa, s. V. Technologies near anamachariya statue and service no. Soin1110401709160002 and my mobile model lenovo a6600....
Complaint comments  Read comments Complaint category Mobile Handsets

Lenovo — lenovo desktop computer having serial number 1s90fn00gainpg00wbch

 bizarre on Oct 12, 2017
Want to register a complaint against lenovo desktop computer have been buyed in the 2017 with 1s90fn00gainpg00wbch serial number.
The actual complaint of desktop is that, while power on the system it will not work or turn. We are already done primary troubleshooting methods and also couldn't get a positive output. Plz resolve it immediately, because its a government office and also complete many works using these system. We will expect earlier response from your side, majority of our office computers are your brand....
Complaint comments  Read comments Complaint category Municipal Corporation

Lenovo — kenobi vibe k5

 raj fss on Oct 11, 2017
My mobile lenovo vibe k5 rear camera not working. Some times it works and sometimes it won't work. When ever i restart my phone it won't work. I lost my bill but i have 3 months warranty left how can i get my warranty without the bill. Is there is any option for me to rectify my phone camera problem pls tel me. My mobile no. 8686293786. Visakhapatnam andhra pradesh....
Complaint comments  Read comments [3]Complaint category Mobile Handsets

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