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Lenovo Complaints & Reviews

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Last updated May 12, 2022
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Lenovo reviews & complaints(4267)

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I am a High School Tech Director. We purchased 41 Lenovo Thinkpad E15s last June 2021. Immediately, we noticed that the devices were running at 95-100% Disc/CPU useage, making them very sluggish and/or inoperable. We contacted support who sent a tech out and he replaced the (SSD) hard drive on one device. All was good. We notified support, expecting the rest of the devices to be repaired. Instead, they insisted on performing remote tests,...
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On 04/10/21, I have ordered Lenovo laptop model Model: PF37JW1X from their company website. In order confirmation mentioned that laptop having upto 9 hours battery backup. I have received the laptop by mid of November, and after using 2 weeks, realized that it is actually having a battery backup of less than 2 hours only. Though I have reported this to the company many times, there is no positive action to resolve the issue or refund. br...
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My purchase with Lenovo has been the most terrible experience I have ever had in my life. I bought Yoga C940 Intel (14") - Mica from the Lenovo website and once I received the device one of the buttons was loose!. After one month of frustrating follow-up with the customer service! they send me a replacement. My experience with this one was more terrible and after 40 days it is not powering up!. I have been requesting a refund for the defective...
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It's been more than 2 months since I renewed my premium warranty license. My laptop has severe hardware issues. No one has gotten back to me despite mailing numerous times. I demand a refund here as I want to purchase a new laptop and I do not want your so-called services. This laptop is of no use to anyone just like your services....
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I have ordered an laptop on the month of January it was said that with in 30 days i will recive cash back into my icici account. But 3 months over no response no email.
Lenovo customer support has been notified about the posted complaint.
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    My laptop camera is not working its showing black screen only please help me . call me on my phone number.
    Lenovo customer support has been notified about the posted complaint.
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      Have purchased the laptop before 2 months back via Amazon website, Now i lot of issues are happening in my laptop( System reboot issue, Automatically gets switched off, Slowness, Os got corrupted),

      I have visited the Lenovo laptop service center at [ Location: Chennai- Ashok pillar past Saturday (i.e.Apr2nd)] they have done service too, now today also the same problems are happening again and again, i have not satisfied with...
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      My Lenovo laptop IdeaPad 330 had issue in display ie. The power was on but the display was not showing anything.
      When connected to a desktop monitor through hdmi cable, the contents were proper and working in the monitor. Which clearly says that only some issue with the display.

      Also, when checked with a technician in general service centre, it was diagnosed that the display was fine but only the power cable has some...
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      Hello My name is Akash Mittal. I had ordered an adapter from lenovo official site on 24th March 2022 which got delivered around 29th or 30th March 2022. By mistake I had ordered a wrong model adapter which wasn't compatible with my laptop and to replace it with a different model compatible with my laptop I immediately contacted the customer support on the date of delivery and since then they are handing me a number every time saying its not...
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      - Laptop continues to crash, tried all methods suggested by Tech team, but none seems to work.
      - Issue is unresolved since October 2021 (more than 5 months)
      - Tickets raised so far ([protected], [protected], [protected])
      - Tried escalating the issue, but received no response from Lenovo, apart from asking me to get in touch with Customer Service Team.
      - Desired outcome required:
      - Urgent resolution to the...
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      This lenovo services is worst service because they all agent wasting my time till past 3 months, they make me fool for again and again reinstallation my window and reset my laptop, motherboard also changes 3 times and speaker also changed but problem not solved.
      i owns lenovo laptop my issue is - (1)- when i open my laptop and then i play any song, movies & any thing else then sounds not come but when i plug any jack of headphone on...
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      The numeric key no 2's hardware broked as it popped out from the keyboard.
      its been 2 months and i barely used this laptop but it's hardware got loosed.
      unable to press or perform any work with this numeric key. the inner surface of this key which is made up of rubber is visible and its not up for me to perform any task.
      Kindly fix this hardware issue as soon as possible....
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      I had planned shifting from HP to Lenovo, as I was about to purchase my second laptop but now I believe that this decision was the worst decision of my life.

      Currently, my laptop is under warranty(Please note I fall into Premium Customer Category), and my laptop's charger is not working, so have ordered a replacement via Premium Care Support expecting that they will resolve on priority as they mentioned "Premium Care".br...
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      Hi,

      I have purchased Lenovo Laptop Model : S/N : PF32HVBV from Vijay Sales Laxmi Nagar New Delhi on month of November 2021 DATA for my kid for online classes.after purchase we starting screen flickering issue but that issue was intermittent it was happening when we are closing and opening laptop screen on running laptop but few days back its half of screen completely gone during the class session
      I talked to customer...
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      I am very much Unhappy and Disappointed with this store. Unethical & Unprofessional behavior from them. The store manager never kept their words. I had purchased a laptop(Lenovo Ideapad gaming 3i) from them, At the time of purchasing they assured me that they will provide me free antivirus from them as a complimentary for a period of 1 year, & told me to visit the store once again after 1 month for renewal of antivirus subscription. And when i went there they told me that there is nothing as such committed to me. I was really very shocked after hearing this. I won't recommended this store to anyone.
      Lenovo customer support has been notified about the posted complaint.
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        Its been almost 8 months since i purchased a lenovo legion 5 laptop and my laptop oftenly faces with some error while i play videos on double tabs and restarts
        Lenovo customer support has been notified about the posted complaint.
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          I purchased a Lenovo Y5070 laptop, considering that it is a large and specialized company. During use, I noticed a very slow device, and I took all possible measures to solve the problem. I contacted customer service via messenger through the official Lenovo page, and they tried to help me more It took an hour to solve the problem, but all these attempts failed and did not bring any positive results... Therefore, I submitted a complaint to...
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          I bought a lenovo ideapad gaming 3 laptop on 16 of september and after onemonth of buying that laptop it started working very slow and then suddenly shut down with a blank screen it doesn’t open i call to lenovo care and engineer came and repair it but after he repair my pc it’s SSD stopped working and the same issue of blank screen and blue screen comes i have called Lenovo support 5 times they are saying we cannot replace your laptop...
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          Sir,
          I have been waiting for New laptop since i have faced issue with New laptop on 9th Feb (the day i received my order).I have immediately escalated the issue to Commercialts, customercare and almost every customer care executive on call.
          on that day onwards you people were saying that please wait until the DOA certificate comes then we will place MDOA Machine replacement to your location.

          I have talked to...
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          My father bought Lenovo yoga tablet from Reliance Digital, Esplanade, Bhubaneswar Odisha on 21st Jan 2022. The product showed issues and did not start within one month of its use. And hence has been given to customer care for services where it was notified that the mother board needs to be exchanged. On given the receipt, we observed that the date of waranty starts from 8th September 2021. How can this be possible if the product was bought...
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