Lenovo Customer Care
Lenovo India Pvt. Ltd.
Customer satisfaction rating: 2%
Submit a Complaint

Lenovo Customer Care

Lenovo India Pvt. Ltd.

Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli
Bangalore District
India - 560037

Customer Care Phone Numbers and Contacts

1800 3000 7678  [Support Helpline]
1800 3000 5366  [Kolkata]
1800 419 7555  [Idea Products]
1800 419 4666  [Think Products]
1800 208 7555  [Tablets]

+91 33 4019 2240  [Kolkata]

Additional info
Contact Details



Registered Office
Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore 560037

Vatlka Business Park, 1st Floor, Badshah Pur Road, Sec-49, Sohna Road, Gurgaon 122001

Apeejay Business Center, Apeejay House, Block A, 8th Floor, 15 Park Street, Kolkata 700 016
Toll-Free: 1800-3000-5366
Fax: +91 33 4019 2240

Windsor House, Level 5, No 502, CST Road, Kalina, Santa Cruz (East), Mumbai 400098

2nd Floor Kuppu Arcade, 4 Venkatanarayana Road, T. Nagar, Chennai 600017

Apeejay Business Center, Angel Infospace, 1st Floor, Pride House S. No.108/7, Shivajinagar, University Road, Pune 411016

Service Enquiries
Support Helpline: 1800 3000 7678

Idea Products
Toll-Free: 1800 419 7555

Think Products
Toll-Free: 1800 419 4666

Toll-Free Number: 1800 208 7555
SMS : +91 92 1255 8727

View More Information...

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon10:00 am - 07:00 pm
Tue10:00 am - 07:00 pm
Wed10:00 am - 07:00 pm
Thu10:00 am - 07:00 pm
Fri10:00 am - 07:00 pm
Sat10:00 am - 07:00 pm

Lenovo related photos (648)

Lenovo Complaints & Reviews

Sort by:

Lenovo — lenovo ideapad is restarting when I am using it

 Manvendra1 on Mar 16, 2018
My pc is restarting again n again with different error codes.
Lenovo support team advised to first reset the pc, but after then also same issue is there.
Then they advised me to install a new windows 10 os, and after we have done that also the same issue is there.
I am not getting proper support from lenovo.
Date of incident - 11 march 2018
Issue with me lenovo ideapad 320
Lenovo help service ticket number - [protected]...
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Lenovo — k 6 power mobile

 Kumar ram lic on Mar 15, 2018
Dear sir.. This is to inform you we have purchased mobile phone k6 power on dated 23sept 2017. Through flip kart... Mobile phone working well.. But after two month mobile face charging problem... When we contact to lenevo service centre roorkee he told us charging cable is not working properly... And deny to change new cable and said the cable pin is press lightly... His behaviour is very rude.. He also said that shopkeeper shall be change the cable. But i say we have purchased through on line... Not shopkeeper... But he did not change our cable...in gaurantee period... So please look into this...
Complaint comments  Read comments Complaint category Mobile Service Providers

Lenovo — lenovo k6 power 4gb 32gb

 dkguptalko on Mar 9, 2018
I had bought one android lenovo k6 power dated jul-2017 on line via paytm many times repair/replaced parts at lenovo center last time replace pcb by lenovo center, lakhimpur (Kheri) while network issue regular than last 1 month before updated the system by center after update network issues missing complete. After that open the handset and told me burn pcb. This set is not covered in warranty.
Why so not coverd in warranty while my set pcb burn by lenovo center lakhimpur kheri up pin -262 701. Service vendor - mr rohit gupta (R k) which mobile number is [protected] told me this set is not...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Lenovo — lenovo a6600 plus model mobile

 Vikrant Jani on Mar 8, 2018
Lenovo a 6600 plus model purchase dt : 15/10/2017 bill no : gtx/2309 at bhavnagar and purchase date to till time mobile three time service center but not sole my complain,
Mobile not changed and your service center not properly sole my complain so my request to repels model or change model

Jani vikrant c.
My mobile no : [protected]
Email id : vikrantjani74@gmail.com...
Complaint comments  Read comments Complaint category Mobile Handsets

Lenovo — complaining about service provided by the lenovo service center

 kashish jindal on Mar 7, 2018
Today i have visited the nearest lenovo service centre in asansol, cheridangal there i have gone to buy the lenovo k5 note charger but instead of providing me with it a the sale person denied that they have any in stock and asked to fill a form and made us to wait 2 hrs and after all the rush they the have found on in stock and charged 870 rupees for the charger and also when asked for the cash memo / slip the sales person denied for proving any and the form was filled in the name of harshit jindal and i need clarification regarding these please contact as early as possible and provide me with justification...
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Lenovo — waiting for lenovo service engineer after commitment

 Shahzd Khan on Mar 6, 2018
Still i'm waiting for your engineer. There no updates, when he come for repair my laptop.

I was doing the complaint last 10 days but still no visit from lenovo service center still not provide any help. He saying every time our service engineer is come before 2pm or tommorow on your place?
There is no service provide me till date. I'm very irritating with lenovo services....
Complaint comments  Read comments [2]Complaint category Laptops / Notebooks

Lenovo — lenovo z2 plus zuk

 Bhatia 4305 on Mar 5, 2018
This is pankaj bhatia i have lenovo z2plus 4gb ram 64gb rith dual sim from past 4 months... Now i am facility problem with its automatic working... Lots of processes working together without clicking any key... I have shown this to a care service. But they didn’t able to rectify this concern nd in revert they respond, will be change pattern which will not cover under warranty.... Im so disappointed by lenovo service as it can only purchased once... So could they respond like this... For now i'm not suggesting this brand to anyone... With minute mark on pattern.. It is out of warranty.... I am...
Complaint comments  Read comments Complaint category Mobile Handsets

Lenovo — lenovo note

 Joy Jeniffer on Mar 3, 2018
I brought lenovo k5note few months back through flipkart, in the month of july, and i'm facing hell lot of issues with battery.. Kindly help me with a solution.. I tweeted this to lenovo and they suggested me to restart phone in safe mode and check, and then after turning on in safe mode fingerprint hardware isn't working and my battery issue has not resolved.
Phone is still in its warranty period.
If i'm still not able to find a solution from u people then i don't mind going legally through consumer court....
Complaint comments  Read comments Complaint category Mobile Handsets

Lenovo — authorised service centre in hubli are not able to diagnose the problem

 Asif Raichur on Mar 2, 2018
Date of incident 25/2/2018
Number [protected]
This is asif raichur i have lenovo z2plus 4gb ram 64gb rom with dual sim from past few days im facing the problem is cell phonne touch pad is not working properly first the problem was ocured in january visited authorized service centre in hubli, problem got solved but the same problem i faced on 25/2/2018 on 26/2/2018 again visited the service centre again updated for 2days cell worked smoothly and again on 28/2/2018 same problem visited service centre on 1/3/2018 and returned the same and now today im facing the same problem
Complaint comments  Read comments Complaint category Mobile Handsets

Lenovo — about lenovo laptop problems

 achaudhari91 on Feb 27, 2018
I have purchased lenovo ideapad 320 (Model 80xv)
There have some problems during setup
I have tried windows 7 professional 64 bit and 32bit also
Wondows 10 professional 64 bit and 32 bit also

Touchpad doesn't work
Cant be detected properly

If i have tried to call flipkart they says me out tech support have call u and visit to troubleshoot but all technician called me from company's number and said me to install teamviewer to take action

But how can i do install the teamviewer app without mouse support

Complaint comments  Read comments Complaint category Laptops / Notebooks

Lenovo — non delivery of product in correct date and misbehaviour of technician

 vishnu prabha A R on Feb 26, 2018
I gave my lenovo k5note to authorized service center of lenovo in trivandrum karamana, karali plaza..2week before.. They try to tease me.. They ask as to give tomorrow or call you back.. They doesn't call us and if we call they doesn't attend the phn otherwise they make busytone. Atlast we ask them to give back our phone... But they saying more more problems.. We just gave that phone to change the display.. But they didn't do that one till now... The behavior of techinican is very bad.. We didn't expect this type of service from this valuable company.. Please do anything that you can... Otherwise...
Complaint comments  Read comments Complaint category Electronics & Appliances

Lenovo — charger replacement

 rcrrrao on Feb 26, 2018
Purchased one charger at lenova center at chaitanyapuri hyderabad. With warranty for three months 0n 27.01.2018. It was get out of order on 24.02.18
When i approached the center for replacement the centre confirmed that the unit is not working and asked me to come on monday by 5 pm on26.01.2018. I asked the front office executive to keep the charger with them since it is spoiled >they refused to keep the charger with them>when i telephoned to vikram the centre incharge he again tells that i shoud come by 6.30 pm on 26.01.2018. I opine that they supplying faked chargers.in the process lenova...
Complaint comments  Read comments Complaint category Mobile Handsets

Lenovo — ideapad - replacement charger

 djwilliams on Feb 24, 2018
I purchased a lenovo ideapad, got home to find out the charger was defective. I called lenovo and the customer service people are young kids and some of them are not patient at all. I was told by one agent that i would receive a replacement in 3 business days, but that never happened. I was told the packaged was shipped on february 07th that was a lie the package never got shipped until february 20th after numerous back and forth phone calls between lenovo and ups. I received a call on tuesday february 20th by an agent who really tried to help her name was alice the best of the bunch. Unfortunately...
Complaint comments  Read comments Complaint category Computers & Accessories

Lenovo — defective phone twice

 navneetgund on Feb 22, 2018
I had purchase lenovo z2 plus from amazon sale on dated 9.08.2017 and got delivered however it was found defective as receiving voice was badly crackling and after numerous complaints finally got replacement phone after a week, however replacement handset touch was not as good but still it was manageable, hence, felt it may basics of phone and finally accepted.

Now after just 6 months middle row of touch stopped working and after formatting thrice, finally i submitted phone to instant solutions-gurgaon for repair and it was informed me that touch was defective and need replacement...
Complaint comments  Read comments Complaint category Mobile Handsets

Lenovo — product defective

 Samarsinh Dhekale on Feb 21, 2018
Respected sir,

The product lenovo k8 note purchased on 27.12.2017 having no:xt 1902-3 4 + 64 gb k8 note /lenovo hsn:85171290 — -imei-[protected] proved defective by the authorized lenovo service center at mumbai as its hardware’s have been defect, camara not working properly after repair of service centre. Hence, i want to get another new one in the replacement of the aforesaid mobile. If i don’t get the due justice, i shall go to the consumer court and take the help of medias. I am in good faith ordered but lost with in two month and learned a lesson beware of purchase...
Complaint comments  Read comments Complaint category Products & Services

Lenovo — zuk z plus mobile

 arivvin on Feb 20, 2018
I had purchased lenovo zuk z 2 mobile handset (9 months old) the mobile had heating problems and one the day while using google maps the handset had heated very much and switched off. I let it cool, after some time tried to turn on it never worked.
I took it to a authorised service center located in indiranagar, and they took the mobile (After physical check) saying its is covered under warranty. After two days i enquired the status they initially said they are waiting for a spare. Then after couple of hours they called me and said there is a damage on the mobile which voids warranty. I went...
Complaint comments  Read comments Complaint category Mobile Handsets

Lenovo — i'm complaining about the fingerprint issue

 Keerthi Naidu Kalluri on Feb 20, 2018
It has one year since i bought the lenovo vibe k4 note... Now the fingerprint is not working... When i tried to open 'fingerprint hardware is not available' this is coming... What does it mean???
Does this can be repaired...
Reply as soon as possible... Does the scanner is not working or is there a problem in phone... Clarify this problem please... Is there any replacement??...
Complaint comments  Read comments Complaint category Electronics & Appliances

Lenovo — minimum manners to be taught to your front office staff in your lenovo authorised service center. chaitanyapuri branch.

 Gunti Deeksha on Feb 17, 2018
Gunti bala kishore
Complaint in regard to lenovo vibe k5vplus
Timing - around 12.20-12.45.

The customer is walking into your service center second time. He was not able to explain properly so i being his daughter spoke to that lady and the way she responses is so disgusting. You say it is a authorised service center you need to atleast have minimum manners to talk to your customers.
Especially your front line staff, that girl who so ever doesn't have even a bit of common sense to have eticates to apprach customers.
Your brand name...
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Lenovo — lenovo k8 plus

 Wasimnabi on Feb 16, 2018
Lenovo k8 plus has many basic features missing like call recording, there is no option to save a new contact in sim memory etc,,, even featured phones have these options,,,,,,, and camera is taking yellow pictures in night, there is network fluctuation too and so many bugs,,, please i request to lenovo company to give an update that we would not face these problems,,,, thank you...
Complaint comments  Read comments Complaint category Mobile Handsets

Lenovo — z2 plus

 nsooraj on Feb 16, 2018
2 weeks at authorized service centre, still no eta provided since lenovo is not supplying spare parts to its authorized service agent.
Pathetic service by lenovo.

Details of damage:
Cracked screen and body.
Before giving the phone for repair, it was with my insurer for a month. So in total, i dont have my phone for last 1.5 months

Job sheet no soin[protected]...
Complaint comments  Read comments Complaint category Mobile Handsets

Recently Discussed

16 hours 13 minutes ago
lenovo k6 power 4gb 32gb
16 hours 26 minutes ago
lenovo ideapad is restarting when I am using it
4 days ago
waiting for lenovo service engineer after commitment
6 days ago
complaining about service provided by the lenovo service center
12 days ago
Video calling in Lenovo Vibe K5 Note

Featured Complaints