Lenovo
Lenovo India Pvt. Ltd.
Customer satisfaction rating: 14%
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3993
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Lenovo Customer Care

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Address
Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli
Bangalore
Bangalore District
Karnataka
India - 560037

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 3000 7678  [Support Helpline]
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1800 3000 5366  [Kolkata]
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1800 419 7555  [Idea Products]
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1800 419 4666  [Think Products]
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1800 208 7555  [Tablets]
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Fax:
Fax:
+91 33 4019 2240  [Kolkata]

Additional info
Contact Details

F.A.Q.

Find-a-Dealer

Registered Office
Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore 560037

Gurgaon
Vatlka Business Park, 1st Floor, Badshah Pur Road, Sec-49, Sohna Road, Gurgaon 122001

Kolkata
Apeejay Business Center, Apeejay House, Block A, 8th Floor, 15 Park Street, Kolkata 700 016
Toll-Free: 1800-3000-5366
Fax: +91 33 4019 2240

Mumbai
Windsor House, Level 5, No 502, CST Road, Kalina, Santa Cruz (East), Mumbai 400098

Chennai
2nd Floor Kuppu Arcade, 4 Venkatanarayana Road, T. Nagar, Chennai 600017

Pune
Apeejay Business Center, Angel Infospace, 1st Floor, Pride House S. No.108/7, Shivajinagar, University Road, Pune 411016

Service Enquiries
Support Helpline: 1800 3000 7678

Idea Products
Toll-Free: 1800 419 7555

Think Products
Toll-Free: 1800 419 4666

Tablets
Toll-Free Number: 1800 208 7555
SMS : +91 92 1255 8727

View More Information...

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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14%
Complaints
3993
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0
Resolved
551
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 10:00 am - 07:00 pm
Tue 10:00 am - 07:00 pm
Wed 10:00 am - 07:00 pm
Thu 10:00 am - 07:00 pm
Fri 10:00 am - 07:00 pm
Sat 10:00 am - 07:00 pm
Sun Closed

Lenovo Complaints & Reviews

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I received a defective laptop on july 28th 6pm. I am trying to return it no proper response from lenovo.. Premium call witing 15 mins and no answer every one connecting to premium call there after no response.

I paid 81000 rupees for that defective laptop. I want refund for it. Kindly help.

[protected]@gmail.com
[protected]
[protected]
Jul 30, 2021

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    I purchased Lenovo i3 10th generation laptop from Croma BG Road, Blr.

    Soon after purchase, laptop started hanging and became very slow.

    On first visit to your store i was advised that due to non upgradtion of windows laptop is slow. It was informed that store doesn't have wifi, so try upgrading at home.

    The solution didn't work.

    During 2nd wave of covid, stores remained closed.

    Subsequently, laptop was given for repair in july 21.

    Inspite of removal of all data, laptop is hanging and is dead slow.

    It appears that faulty product has been sold to me.

    Issue taken up with Lenovo through croma as the product is under warranty, but of no avail
    Jul 30, 2021

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      I have purchased a Lenovo Ideapad Slim 5i laptop directly from Lenovo website (based on the suggestion by Lenovo customer...
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      I have purchased a Lenovo Ideapad Slim 5i laptop directly from Lenovo website (based on the suggestion by Lenovo customer...
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      I have visited there 5 times in 7 days they say they will do it the next day but do not deliver. No clear answer to my questions and never on time service.
      I am very disappointed.
      Jul 29, 2021

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        My laptop S/ N Number is Lenovo ThinkPad E480 S/N:- PF1M7QHY

        Please help to find out my laptop Bill.

        Thank You.
        Jul 27, 2021

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          I purchased a laptop from Lenovo, which was defective with a chipped surface. I was sent a barrage of emails to share pictures...
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          My desktop hard has cracked. my system is in warranty please register my complaint. please resolve my problem.
          Jul 26, 2021

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            I purchased a Lenovo k6 power on January. After that I have faced lots of issues..
            1. 4g vote not support...
            2. Do not support 2 sim card.. It's have a hybrid sim port. But the specifications says it has a hybrid sim port.
            3. Camera lens have a yellow dot...
            4. When I update my smartphone, it doesn't installed the update...
            5. Some touch pad issue
            What do I do now
            My name is jijokjames
            Email.. [protected]@gmail.com
            No..[protected]
            I'm from kerala
            Jul 25, 2021

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              I am very much disappointed😣 with lenovo's third quality products. After multiple time changing parts my system is still...
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              My laptop which is under warrenty period has become very slow.Even booting takes over 10-5 minutes.
              Jul 24, 2021

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                The Product is under Premium Care Warrant and the Display needs a replacement but I raised an service request and requested...
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                On 11th July 2021, I have purchased a laptop lenovo e41 45 from Porur show room. It's performance is very slow. After 2 days camera was not working and microphone also having issue.
                Jul 24, 2021

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                  I have purchased a laptop 3 months back and paid additional to get premium service care from Lenovo. I have been facing issues...
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                  I have purchased the above-mentioned tab on 6th June through Amazon. Within a week the tablet started giving problems. I have given it to an authorized service centre, but the problem has not been resolved. I am extremely unhappy and disappointed with my purchase. Kindly see to it that I get a replacement for the defective product sold to me.
                  Jul 21, 2021

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                    I am writing to you to raise an issue about: Computers & Consumer Electronics

                    The issue that I have experienced...
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                    Sir/Madam i have purcased lenova ideapad S145 which is within the warranty. There is some micrphone problem my son is not...
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                    I have some problem in my laptop. Recently I visited Lenovo store in Tirupathi but they didn't respond to me
                    Jul 20, 2021

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                      My case no- [protected] for resolving problems of my computer with in warranty period as Two months passed. I am disappointed...
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                      My case no: [protected] for resolving problem of my Laptop within warranty period not yet done though I have contacted Customer...
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