Lenovo Complaints & Reviews

Hi,

My two Form-31 claims below were settled in EPFO account but not credited AXIS bank account:

Claim ID Amount Approved Date
[protected] ₹13, 68, 500 09-Oct-2025
[protected] ₹7, 33, 500 06-Nov-2025

I had raised a grievance (KNBEL/E/2025/03737) for this issue on 30th Oct, 2025 but I see no updates on my case. I tried to follow up on email but an auto-ticket...

On August 19, 2025, I raised a repair ticket (#[protected]) for my Lenovo Legion monitor, which is under warranty, due to display issues causing significant eye strain and impacting my work-from-home job. I contacted Lenovo’s Consumer Technical Support ([protected]@lenovo.com) and escalated to [protected]@lenovo.com, as advised. Despite multiple follow-ups on August 26, 28, and 29, 2025, I received only automated replies and vague responses...

I purchased a Lenovo laptop on 20th July 2024. Just after my warranty expired on 20th July 2025, my touchpad stopped working.

I repeatedly contacted Lenovo support. They:

Formatted & reset my laptop remotely but the issue persists.

Insist it’s a hardware issue (I strongly feel it’s software).

Refused further help, saying my warranty is over.

This means...

It has only been a year since I purchased the Lenovo Slim 7 i5 laptop, and the charger has already stopped working. Typically, a laptop charger has a lifespan of 3 to 5 years, but mine failed after just one. Replacing it costs over ₹2, 500, which is frustrating considering I paid ₹84, 500 for the laptop and its accessories....

I paid full amount for a motherboard replacement at an authorized Lenovo service center for my out-of-warranty laptop (original config: i5-12450H, RTX 2050, 16GB RAM, 512GB SSD).

However, without my permission, the service center replaced the GPU with an RTX 4060, which is incompatible with the existing battery and charger. This has caused:

Fast battery drain

Poor performance on battery powerbr...

I purchased a brand new laptop Lenovo Ideapad Slim S3 from Amazon India on 25th May 2025. However, after setting it up, restarted it. Since then it's display is black (no display) and power button still shows light. I registered a support case in Lenovo and Amazon but I did not receive a satisfied reply. Lenovo keeps on saying engineer will come to your place but no-one visited till now. It's very disappointing to see brands like Lenovo,...

I’m a 19-year-old student who ordered a Lenovo product on April 24, with the estimated delivery date being April 26. It’s now April 30, and the order has still not arrived.

I've spent days chasing both Lenovo and BlueDart, and neither has been remotely helpful. Lenovo claims they “pushed” the delivery, while BlueDart has completely ghosted me. When I finally managed to speak to the delivery agent, he casually told me my package was “too huge” to deliver. I wish I were joking.

I even went to the pickup point in my society based on their tracking map—nothing there.

I’m exhausted, frustrated, and genuinely disappointed. This whole process has taken more time and effort than any student should have to put in just to receive something they paid for.

If Lenovo cannot ensure basic delivery or customer support, they should refund the amount immediately and recall the product. I won’t be ordering from Lenovo India again—and I’d strongly advise others to think twice before doing so.

Dear Lenovo Support Team,

I hope this message finds you well.

We recently visited your authorized service center in Vastrapur, Ahmedabad to get our device evaluated. However, we are facing an issue as the service center is refusing to provide us with the required evaluation report, despite our repeated requests.

The report is important for our records and further action regarding the device, and...

I am writing to lodge a formal complaint regarding a delay in the delivery of my Lenovo IdeaPad Pro 5 Gen 9 laptop (Order ID: G[protected]. I was informed about the delay only after placing the order, and I was not notified of any potential delays at the time of purchase. This lack of communication has caused significant inconvenience to me, as I have urgent requirements for this product.

Given the circumstances, I am unable...

I am extremely frustrated with Lenovo's customer service, especially considering I am on a premium warranty. I purchased two spare parts (hinge and LCD cover) based on advice from your online agents, who said they were necessary for a minor defect. However, after visiting the service center, I was told the defect was minor and the parts were unnecessary. I filed a return request on November 26th, which was approved in 2-3 days, but the pickup...

My laptop was in working condition. the only problem was crack in one side. I thought of hardware repaired as my laptop was in premium warranty. I submitted my laptop on 16th Oct 2024 at Sunrise mall vastrapur Ahmedabad(380015). there was no issue in laptop charging/motherboard and it was in working condition. I was able to do my day to day work.

After the first service, they had said they replaced the motherboard, keyboard...

I purchase lenovo v15 g2 alc model laptop on 17 may 2023 by retailer shop in varanasi but after some time it cant boot so I conatct to support team and they inspected and told me that some fault in motherboard so it need to be changed so I agreed, after some time an engineer come to my house and check and chanege motherboard but that board also faulty so he applied for replacement the after 10 day another engineer come and replace that board but aftere changing my ssd heating uo then I told then the they said at is normal phonemonen, so they close ticket but as my warrenty expired my laptop not booting up after that I conatct to support they told me it was done by me and it cost around 20000 including al charges and this was more than my laptop pricing so what I will do

Order Number: G[protected]
Email: [protected]@gmail.com

I am writing to lodge a serious complaint against Lenovo for their appalling customer service and failure to deliver my order. I purchased a laptop, backpack, and mouse from Lenovo, and the expected delivery dates have long passed — by 2 weeks for the accessories and 3 days for the laptop. Despite providing the correct PIN code, my order is being returned...

I placed an order for a Lenovo laptop on September 26, 2024 (Order No. G[protected], with a promised shipping date of September 30, 2024. However, even after multiple follow-ups, Lenovo has failed to ship the product, and there has been no clear communication or update on the status of my order.
Here’s a summary of the issue:
• Order Placed: September 26, 2024
• Original Shipping Date: September 30, 2024br...

I purchased a Lenovo AMD Ryzen 7 Octa Core 7730U (16 GB/512 GB SSD/Windows 11 Home) V15 G4 Thin and Light Laptop (15.6 Inch, Iron Grey, 1.65 Kg) from Flipkart through the seller SVPeripherals. After unpacking, I discovered multiple issues with the laptop, including heating problems, fan noise, and disturbances with the display and speakers. I requested a replacement, and a technician from Lenovo was sent to inspect the laptop. The technician...

Registered a compliant with Lenovo service center on 2nd August 2024 regarding fan noise issue, we were informed a part of the laptop has to be changed and for which they will arrange engineer to visit my address.
I have purchased onsite warranty.
the part has been reached to engineer on 7th August and I was promised the visit within 1 day.
Its been 5 days no one has visited and Lenovo is not giving proper replies.

lenovo case number--[protected]
work order--[protected]

I am writing to escalate an urgent issue with my laptop, having work order number [protected]. Following a recent service visit by your engineer to replace the screen, the motherboard was damaged, rendering my laptop unusable. Despite multiple communications, this issue remains unresolved.

The latest update from chat support indicates that the required part is not available in the country and suggested waiting for an indefinite duration. This response is entirely unacceptable. As a customer who has invested in Legion Ultimate Support, I expected a higher level of service and timely resolution.

Given the critical nature of my work and the extended period of inconvenience caused, I urgently request:

1. An immediate and actionable plan to either expedite the availability of the part or arrange for a suitable alternative solution.
2. A clear timeline for when I can expect my laptop to be fully operational.

Please prioritize this request and provide a resolution as swiftly as possible. I appreciate your prompt attention to this matter and look forward to a satisfactory resolution.

I can never get logged in to their online customer service despite hours and hours of efforts, The logging in process is completely baffling, with them providing many, many passwords that I carefully enter in all the right places. My ORIGINAL problem which is the backlight setting to high mode still hasn't been addressed or even responded to. I have a support ticked noted online, but nothing has ever come of it. I really want to operate the computer in the middle of the night when I cannot sleep and it makes me angrier and angrier at Lenovo that I can't operate the backlight to light up the keyboard. The keyboard lights up for a few seconds, including the keys themselves for a few seconds when I first power up.

My laptop is in warranty with 3 years of ADP but still Lenovo team is not supporting to replace the part or repair for the same. There.

There is a system power issue in my laptop & it is not getting power on since last two months,

I've logged complaint with Lenovo support many times & send mails also to their respective team but didn't get solution from there.

According to him, ADP can't be cover in this year as for once it is used.
& the same we understood but for other issue like system not getting power on ...Lenovo support team is not responding for this one as well.

please do the needful for the same.

Name- Santosh Kumar
Make- Lenovo
Model:- IdeaPad Flex 5

Serial Number: - PW05VV77
MO. NO.- [protected]
Email ID- [protected]@gmail.com

My lenovo LCD monitor 23.8 inch is not working, the product I just purchased on 11 June 2024 please replace the product.