Lenovo Customer Care
Lenovo India Pvt. Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
3237
COMPLAINTS

Lenovo Customer Care

Lenovo India Pvt. Ltd.

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Address
Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli
Bangalore
Bangalore District
Karnataka
India - 560037

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 3000 7678
[Support Helpline]
up
432
down
273
up
235
down
149
1800 419 7555
[Idea Products]
up
90
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68
1800 419 4666
[Think Products]
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62
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49
up
47
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62

Fax:
Fax:
+91 33 4019 2240
[Kolkata]

Additional info
Contact Details

F.A.Q.

Find-a-Dealer

Registered Office
Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore 560037

Gurgaon
Vatlka Business Park, 1st Floor, Badshah Pur Road, Sec-49, Sohna Road, Gurgaon 122001

Kolkata
Apeejay Business Center, Apeejay House, Block A, 8th Floor, 15 Park Street, Kolkata 700 016
Toll-Free: 1800-3000-5366
Fax: +91 33 4019 2240

Mumbai
Windsor House, Level 5, No 502, CST Road, Kalina, Santa Cruz (East), Mumbai 400098

Chennai
2nd Floor Kuppu Arcade, 4 Venkatanarayana Road, T. Nagar, Chennai 600017

Pune
Apeejay Business Center, Angel Infospace, 1st Floor, Pride House S. No.108/7, Shivajinagar, University Road, Pune 411016

Service Enquiries
Support Helpline: 1800 3000 7678

Idea Products
Toll-Free: 1800 419 7555

Think Products
Toll-Free: 1800 419 4666

Tablets
Toll-Free Number: 1800 208 7555
SMS : +91 92 1255 8727

View More Information...

Customer satisfaction rating
2%
Complaints
3237
Pending
0
Resolved
62
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon10:00 am - 07:00 pm
Tue10:00 am - 07:00 pm
Wed10:00 am - 07:00 pm
Thu10:00 am - 07:00 pm
Fri10:00 am - 07:00 pm
Sat10:00 am - 07:00 pm
SunClosed

Lenovo Complaints & Reviews

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Lenovo — worst service of lenovo

 Panku Abhishek on Dec 16, 2017
Lenevo company service is too much worst. I done biggest mistake to bought lenevo product.
I bought lenevo ideapad 510 and its mother damage in 6 months only & when i complaint about it then engineers who came knows nothing about your product.
After replaceing the mother board of my system lots of more problem came in my system.
No battery is detected
Ram is showing only 4 gb but it has 8 gb.
And when i call your engineers to complaint about then he talks to me in rough language and cut my call....
Complaint comments  Read comments Complaint category Computers & Accessories

Lenovo — lenovo ideapad 510 laptop screen doesn't work.

 Vivek Anchal on Dec 16, 2017
Dear sir,
My self vivek anchal from raipur chhattisgarh, india. I bought a lenovo idea pad 510 laptop on date 1 march, 2017 with complete one year damage warranty offer from shop it mall raipur. My laptop got some damage issues and i referred my laptop to the lenovo care in the month of november.
12 dec, 2017 i found my laptop fully repaired. Yesterday night i m working with my laptop then suddenly my laptop screen shows problem like colourful line comes on the screen and after some time it get black screen only. Now, it's screen is not working. Please check this problem seriously...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Lenovo — complaint about late work in progress against my lenovo desktop

 sandeep manral on Dec 15, 2017
Dear sir,
I have complaint in lenovo customer care our monitor because monitor in display issue. My monitor serial no. P900ftns & model no. B 30-40 but your service has been no immediately action against my monitor & my service order no. Is [protected].
First of fall commitment your monitor has been repair in 2-3 day. After that 4-5 day.
So, i am our monitor submitted in your lenovo service center in nehru place then again no response.
Then again commitment is your monitor has been repair end of the month.

So kindly request my monitor has been repair shortly....
Complaint comments  Read comments Complaint category Computer Hardware

Lenovo — reg: complaint..my order id (868526024598612) was delivered and it was sold to someone one else by jp communication..

 Md Asar on Dec 14, 2017
My name is Mohammed Azharuddin, I am currently working in the bank. I have lenova vibe k5 plus battery order on December 9, 2017. On yesterday I have got a call it will be delivered by today(13-12-2017) so I have got cash and waiting for my order delivery. Not no one have came so I have visited kumbakonam jp communications but they told it was sold to someone else. How is it possible and how irresponsible you are? I'm having an order copy receipt and proof for everything.
I can go anywhere for your misselling my order and you need to face the issue happens to me!...
Complaint comments  Read comments Complaint category Mobile Handsets

Lenovo — monitor display black shade

 NaveenEICI on Dec 13, 2017
Dear team,

We are facing issue in lenovo desktop monitor, black shade in display kindly arrange a replacement for this

Serial no: 60bdaar6wwv901crg7-
Thinkvision e1922s 18.5 inch led backlit lcd monitor

Address:express industry council of india
Eici - express terminal
Air india sats building basment, gate no: 2
Kempegowda international airport
Devanhalli, bengalore -560300
Karnataka
Contact no: [protected]/[protected]-naveen...
Complaint comments  Read comments [2]Complaint category Desktop Computers

Lenovo — mobile moto m xt1663

 Malancha Chakravorty on Dec 13, 2017
Mobile handset moto m xt1663 has 2 problems, ringtone not working and motherboard crashed. Product in warranty. Submitted to service centre at 37/1, gariahat road, grnd flr, kolkata 700029 on nov 27, 2017. No result till date dec 13 2017. Service centre do not pick up calls, neither call us. They are asking for more time on every visit. I'm a lawyer and my profession is getting severely affected. Please take immediate action....
Complaint comments  Read comments Complaint category Mobile Handsets

Lenovo — charging very slow.. but turbocharger

 Justingold on Dec 13, 2017
I m used lenova k8 note mobile... It's charging time is very long... How to resolved my problem... Why did i used in turbo charger... It's very very slow long time charging.. I really very disappointed... Please resloved my problem.. I purchased my mobile in only two months... But the charging problem is very disgrage.. And my mobile used in not interested.....
Complaint comments  Read comments Complaint category Mobile Handsets

Lenovo — lenovo p2 warranty service - zedvals solutions pvt ltd

 Pranshuta Rai on Dec 12, 2017
My lenovo p2 handset purchased on 17th may, 2017 (Refer to attached invoice for further details) was not getting started and wasn't getting charged either. As such, i took it to lenovo authorized service center (Zedvals solutions pvt. Ltd.) in indirapuram on dec 1st, 2017. The phone had a major scratch as also mentioned in the service centre report attached along. Apart from this, there was no other physical damage to the handset and earphones, display, mic and everything else was working fine.
After keeping it submitted for one days, they told me that the motherboard is not working but 1...
Complaint comments  Read comments Complaint category Mobile Handsets

Lenovo — charging complaint and restart problem

 Aks H AY on Dec 12, 2017
My address kerala, kottayam i brought my lenovo k8 phone in 1 month sometime this phone is not charging. I meet service center but they are useless they told this complaint have not warranty. What can i do. My mobile no.[protected], kottayam lenovo service center peoples are useless this is not charging port complaint but phone is restarted the problem is solved but again this problem follow i am helpless please take my complaint...
Complaint comments  Read comments Complaint category Mobile Handsets

Lenovo — service of lenovo z2 plus z2132

 Debasish Hembram on Dec 11, 2017
I purchased a mobile phone (Lenovo z2 plus z2132) from cyber king bankura for my son on 30.06.2017. Since last two weeks it has been seen that the upper part of the screen is not responding to touch. Unfortunately since yesterday the phone is not getting switched on. Today my son approached to lenovo service center at bankura. He was told that it will cost rs. 4000.00 for screen and the rest estimate will be given later on. The phone is within 6 months of warranty period. I dont know what to do with this phone if the repairing cost is almost half of the price of the phone that even within warranty...
Complaint comments  Read comments Complaint category Mobile Service Providers

Lenovo — warranty claim

 sanchiitk on Dec 11, 2017
When i purchased the lenovo external hard disk (Uhd f308 1 tb) on 21 december 2016, from amazon.com, i also received a 1 year manufacturer's warranty applicable from the date of purchase. On 6th december 2017, my hard drive malfunctioned in such a way that it was not detected by the windows. Moreover, the power light which used to turn blue every time the devices was connected and used was not working any more. The internal disk in the device initially works but later stops abruptly. I would also like to bring this in the reader's notice that the device was operating perfectly in the morning at...
Complaint comments  Read comments Complaint category Computer Hardware

Lenovo — auto restart and hanging

 Shilpa Anna Jacob on Dec 10, 2017
I have purchased Lenovo A6600 plus on 23/11/2017 from Saravana stores, purasaiwakkam, chennai.From the very first day the phone hangs and restarts automatically when it is used for a long time. Saravana stores refused to replace and had asked to go to the service centre.Even after going to the service center 2 times with the same problem they were unable to solve the problem. Kindly replace the phone....
Complaint comments  Read comments Complaint category Other

Lenovo — lenovo k8 mobile

 Navneet Tripathi on Dec 9, 2017
Dear flipcart team,
I have ordered lenovo k8 mobile from mobile with out using mobile app. Mobile delivered on 2nd december 2017.
From beginning this mobile has hanging problem. From that time i continuously tried to connect with you. But today i'm able to connect with you.
Kindly replace my mobile. I have paid 10000/- rs for this bogus mobile. Kindly resolve my issue as earliest possible.
Regards
Navneet tripathi...
Complaint comments  Read comments Complaint category Electronics & Appliances

Lenovo — lenovo ideapad 520

 Vasunpat on Dec 9, 2017
Lenovo ideapad 520 was purchased online in oct from amazon india. There is electric shock experienced on surface of laptop and performance is slow. I have spoken to amazon india who will help only if lenovo gives written denial of service. Lenovo online chat service says this shock is mild and as per design. I do not want to spend 70000 to have my small son experience shock... Mild or otherwise. I have written multiple mails to customer service at lenovo copying head for india services sudipto ghosh also. But there is no response. Unable to get any resolution from amazon or lenovo. Please help...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Lenovo — regarding phone heat problem

 puneetkfl on Dec 8, 2017
Dear sir, we have been purchase lenovo vibe k5 mobile dt. 25/01/2017. But phone show extra heat during on period. Product is under warranty but lenovo service center does not take action. They will demanded rs 6200/for mother board change & phone value 7499/ please take action & replace the phone invoice copy attched
Puneet grover
Mob.[protected]...
Complaint comments  Read comments Complaint category Mobile Service Providers

Lenovo — volte/hd is not working.. and no updates

 Shashank Rathore on Dec 8, 2017
My phone volte/hd feature is on. But in notification bar it was not showing any mark and no incoming calls. I also can't call.. 1 slot = jio 4g. This problem occurs many time.. But when i restart it the. It work again finely. But now i have done everything but volte/hd not coming. Give proper solution but it.
Only 1 update till i bought it. Lenovo is a crap they give not a single update.
And very bad ram management. My phone always lag. And hang up.
Give proper update. Please...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Lenovo — regarding warranty

 Jaisingh Rajpurohit on Dec 8, 2017
I purchased a lenovo smartphone vibe k5 from flipcart on 4-7-2017 when received it after opening it's sim slot was defected so i couldn't make even a single call when i approached to service center they forced me to buy a new. Sim slot and pay for inr 1200 i m feeling fool after purchasing lenovo phone kindly do needful action for repayment my said amount otherwise i will go to consumer form...
Complaint comments  Read comments Complaint category Mobile Handsets

Lenovo — lenovo ideapad laptop

 Sudheer Sampath on Dec 7, 2017
Hello this is suheer and i purchased a ideapad laptop from lenovo on 13-11-2017 and for that i got a offer of 2 years extended warranty for 999 and a motorolo headset for free, but till now i dint get any headset and there is no response for that, and the paid warranty has upgraded but the free one is not came. The registration ticket no was lfo-hso-adp-087531.

Send the offe to the address which you have
Taken.

Thank you...
Complaint comments  Read comments Complaint category Computers & Accessories

Lenovo — z2 plus 4gb ram/64gb rom

 Basil Guntur on Dec 6, 2017
My screen is going to blink suddenly and screen turns off and notification light is going to on and the phone doesn't work until i restart it by pressing power button for more than 20 seconds and mobile is going to be overheated i already gave my mobile for servicing 2 times but no use at all. Please consider my complaint. Reply me to "basilguntur20@gmail.com"...
Complaint comments  Read comments Complaint category Mobile Handsets

Lenovo — os factory installation

 ActiveAlpha on Dec 5, 2017
This complain is with respect to my system pf 00grvu 14/01 which was shipped with original windows professional in 2014. Where the option of creating os cd was not there and no os cd or pen drive was shipped with the system. The system was shipped; with one month trial version mcafee which is blocking the system to boot to windows and recovery mode. Hence wanted help from lenovo for factory installation, after talking to saiful, sonika, bhim (Agents) vikramjeet (Tl) prasoon and santosh kumar (Senior tech) no resolution was provided. Nor did anyone connect to mcafee to let them know that if any fix...
Complaint comments  Read comments Complaint category Computer Software

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