[Resolved]  Akosha.com — deduction of phone balance

I am using airtel service since last 8 years, some service which were not activated by me found activated automatically and my phone balance deducted by the airtel company as well. Recently on date 9th august 2017 the service named as VIDEOTALKIES was activated and my balance deducted by Rs. 35.00. Also one another service named as CELEBRITY WELLNESS MALL was activated on date 05th August 2017 and my account balance deducted Rs. 5.0 per day continuously from 5th August to 10th August that was about total Rs 30.00.
So it is very much harassing did by airtel to the permanent customer. Specially those services which were not activated by the owner were being automatically activated to their mobile number.

It is not the first time for me to face this situation and several times they promised that the service will not be activated again but failed to keep that.

Kindly take necessary steps.
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Aug 30, 2017
Complaint marked as Resolved 
complain resolved
Aug 30, 2017
Updated by nihar ranjan nayak
complain resolved
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