Akosha.com — Mboss laptop strolly bag with free raincover- cabin luggage bag. the refund has not done

Website:Paytm

Hi I have ordered the product from Paytm
mboss laptop strolly bag with free raincover- cabin luggage bag.

Order# [protected]
[protected]T17:11:38.000Z
Price :Rs.4299

Since i have got cashback of INR 860 already credited to your Paytm Wallet on 07/01/2017 they were suppose to refund of INR 3507 for product.

i have received the mail saying
Hi Lakshaman,

We will do my best to work with you to resolve your issue. We understand you have a concern regarding your order [protected].

Sorry for the inconvenience caused you faced. As per our concern team, we would like to inform you that kindly contact the issuing bank customer care with Refunded ARN No. 74766517015702042661088 for your refund. They may assist you in a better way.

Should you need any further assistance, please let me know.

Sincerely,
Paytm Care

After this they have closed the complaint saying its refunded but it is not yet credited to my account i have checked in bank also but no one knows about ARN No. in bank they have asked me to contact paytm, and paytm is asking to contact bank.

I am completely fedup by not knowing what to do please help.
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