Akosha.com — nirlo 3l kadai and tawa of 26cm ordered on flipkart but received wrong product

Address:	500016
Website:	Flipkart.com

Flipkart and seller both are worst.
I have ordered for the nirlon kadhai 3l and pan of diameter 26 cm with lids on 10th august and got the product on 17th august.
I received the wrong product i. E., grilled pan of diameter 24cm without lid.
On the same day i have raised the complaint by speaking with the customer support. They have checked and made a request for the replacement of the original ordered product.
The order automatically cancelled on 22 august.
Then again i raised request on this issue. The customer support said no reason was mentioned in the deatils for the cancellation. They also said that it was by mistake and dont know why it had happened. Then again they made a replacement order for the order. Again the order status shows it was cancelled.
I dont know why you people are doing such wierd things.
Even in the invoice they have clearly mentioned both the products. Now in the description they removed the details of pan but image is still available.
Very careless and poor service

1) they have provided the wrong product with late delivery.
2) replacement was not provided as promised and cancelled.
3) created lot of inconvenience and in the second time also did the same.
4) make sure this time it doesn't happen, otherwise i would be filing a complaint in the consumer court regarding your delivery of wrong and missing products and your careless and ill-legitimate service.