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My isp named Truenet broadband located in Darjeeling, West Bengal is irresponsible for the speed as per the package I recharge with. Ive used pack from Rs600 and above. I just use 1 mobile, no pc, nothing else. Rs 600: 6mbps pack would give me all i wanted but no, i jumped to 750: 10mbps, yet no speed, i now have jumped to 900rs: 20mbps. yet no speed. I would not have written this but my money is going to waste. I used another isp: Versatile broadband which had incorrect behaviours of employees and the service was worse. I jumped to this present network Truenet and its been 5 6 years, leaving the hostility aside it is giving a poor speed. Its been months givin less speed as promised. I cannot do my work properly. I tell them but to no avail. Now after tellin them, they say i will be shifted to another server. So this means i pay Rs900 for this slow speed. No1 here in Darjeeling is complaining about the services here. They r working on their own leisure. Please i request u team to correct my current broadband issues: Truenet Broadband.