Akosha.com — RedMi Note 4 mobile caught fire

Address:	143001
Website:	www.mi.com/in

I purchased Redmi Note 4 (4gb+ 64 gb) in May 2017. Last month on 21st June when my son was playing game on mobile, set got heated and smoke started to come from handset, my son threw it away and handset broke open and its battery caught fire. I submitted complaint with Company and Service centre . After 10 days they said that i tried to puncture the battery with something and so it caught fire . Company said it is out of warranty and they will not replace my handset. My incident no with company is[protected]

kindly help to resolve this issue. I am also going to take help of consumer forum.

Regards

Sanjeev Kumar Verma