Akosha.com — reliance wi pod data internet - fraud and poor service

Address:

Bangalore Urban, Karnataka, 560054

Brief history: i took reliance unlimited 999 plan up to 40gb and 512kbps post that. I was reliance internet user from dec 2015 till july 2016 and last 3 months (June till aug 2016) there was no internet service, no response from customer care and changed the plan without my approval after 4g upgrade.

Need your help in raising a case against reliance for below problems which i have faced with,

1) poor or zero service when i complaint about internet issues during 3g dongle usage time
2) in the month of june and july, they were upgrading to 4g network and no service for entire month and they promised wave-off of that month bill - which didn't happen
3) july month end i upgraded to 4g, when i inquired customer care they mentioned continue with same plan for 4g network also.
4) without my email/phone/written application approval, they changed the plan from unlimited download plan to 2gb and chargable post 5gb download - and they billed some 5k (R we mad to pay 5k for hardly i used not even 1gb when jio is available for free that time)
5) july month, though they have not wave off for not providing any internet that 2 months, i paid the bill as it was important for me to connect to office work.
6) from may june, july i have sent 10 emails for the network issues, no one bothered to raise a compliant and adress it.
7) automatically they disconnected my internet connection and they were forcing me to pay bill amount and its 5k and later they reduced to 2.5k since i hardly used 200mb data. The question i asked is who asked u to change the plan from 999 unlimited to 2gb/month and they said its automatic for all customers

8) everyday i get call from local goons asking me to make payment, which i never cared and they say legal court. I said yes, can do that i will face in court.

So i want to raise a consumer court complaint for the above issues i faced with and need a akosha team help, i'm fine to pay the required fee...