Reliance Communications Customer Care
Reliance Communications Ltd
Customer satisfaction rating: 33%
Submit a Complaint
17820
COMPLAINTS

Reliance Communications Customer Care

Reliance Communications Ltd

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Address
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709
Landmarks:Opposite Khoper Khairane Railway Station

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
695
431
1800 3033 5555
[Reliance Network]
229
215


Fax:
Fax:
+91 22 3038 8005
+91 22 303 88005

Additional info
Postpaid: For any queries about our products or services please dial *222 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Prepaid: For any queries about our products or services please dial *333 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Deactivation of Value added services (VAS):
1. You can call our toll free number 155223 for deactivation of your VAS packs at your convenience.
2. To deactivate VAS packs thru SMS, type "STOP" and send to 155223 (tollfree)

Customer satisfaction rating
33%
Complaints
17820
Pending
10618
Resolved
4256
So far so good - The company responded to our notifications and is working on resolving complaints.

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Reliance Communications Complaints & Reviews

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Reliance Communications — Netconnect lifetime plan(1GB per month till 201-22) scraped

 sanosji on Jan 19, 2017
As per the latest circular, we need to migrate to 4G service from our current service to avail internet facility. The Reliance data cards with no. 9341307933 and 9342169012 were recharged with life time data plan of 1 GB per month till the validity data card i.e. till 2021/2. After inquiry, I came to know that the will be discontinuing the current plan after migrating to 4G. Following was the response from the Customer care "Once the 4G will launch the plan will get change and we are going to shutdown the service." Either they should allow me to use the current services or continue the same plan...
Complaint comments  Read comments Complaint category Internet Services

Reliance Communications — Mobile number

 biplab25 on Jan 18, 2017
Dear realiance

My mobile number is 9335320172 last 4 or 5 days in my prepaid number incoming call or message is not working when any call me on my 9335320172 this number he hears my mobile is switch off, ur customer care is not helping me, so iam going to port my number into airtel now ur service is very poor I am ur 16 year old custmor . So plz help me to port my number...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Service

 srini2581 on Jan 18, 2017
I made the payment of rs.700 on 11.05.2015, after making a payment i given a compliant for closing reliance number he registered the compliant, after that i made full & final payment on 14.06.15, of rs. 186/- at the time also i confirmed with the reliance gallery executive about my compliant, he told u will not receive any bill hereafter, but recently i recd a mail on behalf of rel some advocate ( for reliance communication) sending some mails they are saying yours outstanding amount l so & so, after 6-7 months later they are sending mails, i already closed my connection around may 2015, now how...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — Calls not getting connected

 anand.kch on Jan 18, 2017
Hi,

I bought a new Reliance communication mobile connection which got activated on 14th Jan 2017. Initially i was able to place calls from this number but from last 3 days i am not able to call any number from this phone.

When i called the customer care they told me that there is some issue and it will be resolved soon. But the issue is still not resolved after 3 days and now the call is even not getting connected to customer care.

Mobile# - 9569991025
Cost of new connection paid to the vendor - 200...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Portability and recharge

 Robin Singh Choudhary on Jan 18, 2017
I ve sent port msg to 1900 multiple times and yet not received the code my mobile number 902455000. Also i recharge with 152 for unlimited calling for 28 days and i cannot call anybody now it says route r busy. I m filing my complaint in consumer form in 2 days if my problm is not resolved.
Robin singh
Advocate, rajasthan high court jaipur bench...
Complaint comments  Read comments [1]Complaint category Law & Civil Rights

Reliance Communications — Disappointed with the services of reliance. - 8882008622

 balram1305 on Jan 18, 2017
Dear All,

This is to notify that i have receive a high bill for data uses and truth is this that i am unable to use the data, internet was not working properly but i receive bill for all, Kindly waive off the bill amount or i will discontinue the services of reliance also will post on social media about my harassment, as i had a word with Harveen And Supervisor Avinash Singh from Mohali office and they were very rude and unprofessional about my issue i am highly disappointed with the services of reliance.

Regards

Balram Singh Shekhawat

No-...
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Communications — Termination of postpaid connection and refund of security deposit

 Raghu 9103 on Jan 18, 2017
Dear Sir/Madam,
1. My relationship number is 500007551103
2. I have already requested in writing for termination of my two reliance postpaid mobile numbers 9103325557 and 9103035558 and have asked for refund of security deposit for ISD services of rs 2000/- (I still hold the receipt of the security refund)at the Nagrota, Jammu office.But no action has yet been taken.
3. I have again received monthly bills for the above mentioned two numbers.
4. Please help to resolve my problem.I want immediate termination of my two numbers and refund of Rs 2000/- security deposit.
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Complaint about unwanted bill

 mittalankit03 on Jan 18, 2017
I submit a port request for my mobile number 9996114833 which is from reliance communication to airtel.The bill amount was 524 rs. this was the outstanding amount.The executive of the company told me that you have to pay some extra amount.so that i pay 530 rs.After that my porting request sending me back due to over due bill.Now they told 87 rs More to be payed.
My plan was 299 jalsa which is unlimited plan. when my plan is unlimited then how can add extra money to my bill.The extra money paid already.They are adding more on more to my account day by day.Sir just told me whether extra money...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Network problem about 2 weeks

 sureshjoshi15 on Jan 18, 2017
Sir mera reliance number 9023168270 hai jisse call krne par network busy hai ye show hota hai kabhi kabhi 5 minute ke liye cal lag jati hai but last two weeks se aisa hi ho raha h maine jab 152 ka unlimited calls free ka recharge karwaya tha uske 5 din bad se hi problem chal rhi h. tel me customer care se bhi bat nhi ho pa rhi h m bhut presan hu. jaldi koi solution kijiye warna mujhe kuch or action lena padega....
Complaint comments  Read comments Complaint category Mobile Handsets

Reliance Communications — Regarding refund of security money

 kumud ranjan 007 on Jan 18, 2017
Dear sir,
myself having the no 9334312923 in named umesh singh, had security deposit of rs 2500 with you, my services had been terminated from your operator, i had switched to the another operator. i having security deposit with you, i tried and waited around six month, but till date i dint get my security money back.
i approached Patna office also.but it didn't replied positively, whenever i get my money back, kindly y check out immediately and convey me on my another no 8987789075. i will wait for that., Another issue regarding the rs 360 refund of this number, i already mentioned...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Post Paid Datacard - WiPOD-Billing after discontinuing services ( No service for several months and bills paid)

 venu lk on Jan 18, 2017
9390632227 was my RCOM Datacard number. Already requested for closure of the account on 22/09/2016. RCOM simply billed after requesting cancellation and sending a bill of Rs 2882/. Please settle (I have a deposit of Rs 2000/- ) last bill amount Rs 834/-.I am supposed to get where as RCOM asking 2882/-. How to get back my money ? Consumer court? Their service was so bad to nothing during 4G migration and all charges paid by me for NO SERVICE. I am a customer since 2012 and now they are harassing with calls and messages. How to get deposit money from them ? During part 2015 and 20166 service is very...
Complaint comments  Read comments Complaint category Broadband

Reliance Communications — Sim puk locked

 saravana Lavaya on Jan 17, 2017
Sir. My reliance sim no.7305059174. This card puk locked.. pls unlocked this card.. help me sir.....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Communications — Reliance one card - Reward points upgradation pending

 Veeraraghaviah Srinivasan on Jan 17, 2017
I lost my Reliance one card NO. 6048 6310 5595 5283 and got it replaced by a new Card No.6048 6311 3707 3410. It is requested that the reward points acquired in the old card be transferred to the reward points acquired in the new card and the total reward points be intimated.

I Intend to avail the encashing the resultant money by adju8sting it in the next purchase.

Thanks., Yours Sincerely,
V.Srinivasan...
Complaint comments  Read comments Complaint category Business & Finances

Reliance Communications — Harassment to consumer

 aks151266 on Jan 17, 2017
I have submitted application to port three of my following mobile numbers (2 airtel and 1 vodafone) : 9999356147, 9599063130 & 9958699633 to Reliance communication on the request from Reliance communications Channel Partner (Address: A-17, Ground floor, 60 foota road, Pul Prahladpur, New Delhi-110044 (voicebpo.relience@gmail.com), Along with the application Rs 900/- has also been paid against RCOM 1954 dated 7.1.2017.

Due to Non-professional misbehavior and arrogant response from the representative of this unit, i have taken decision not to port to Reliance Communication. And to advise...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Being disconnecting my landline number

 Manruthi Dhondale on Jan 17, 2017
Respected sir,

i requested that my landline number should be cancelled because they not sent me bill statment, call statement, and they chargerd me 100 rupees as penlty
for not paying bll amount.. its like u ppl didnt sent bill to my location then how can i pay it.. and there is very poor service .. and i paid ur bill amount to nearest realiance office .. they took amount, and did not applied its malleshwaram baranch bangalore .. his name is vinayak .. plz kindly take action on him.. for so plz disconnect my landline connection .. i request to publice plz pay in online...
Complaint comments  Read comments Complaint category Broadband

Reliance Communications — Call network busy & call not conect

 Goklesh on Jan 17, 2017
Dear Sir/Madam,
I am Gokles, I had recharged 152 free call pack on 15Jan16, but when I make a call to anyone it can, t completed and talk current every lines busy .
Please Sir solve my number problem.
I have to do some important calls to my family.
Other wise if this this situation every customer face difinitely customer loyalty will be hamper. Then what will be happens you know better.
I am not able to call anyone since yesterday I am feeling tho guilty ....
Complaint comments  Read comments Complaint category Other

Reliance Communications — Exhorbitant internet mobile bill

 hirak47 on Jan 17, 2017
Sir,
Please refer to my Reliance mobile number 9331029935 .
It is a matter of grave concern that despite dialling 198 for customer assistance no customer representative came on line for more than 30 minutes,
Also, it has been pointed out that the internet bill is exhorbitant and my plan should be changed to earlier plan 199 with immediate effect but the reliance communication services is deliberately continuing to keep my mobile in plan 499 which is causing fraud to the customer .
If the matter is not immediately resolved, a case of fraud will be registered through...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Extent post paid bill 9103522978

 nishu tickoo216@gmail.com on Jan 17, 2017
Please call on my alternative mobile number 8492063434 and my mail id is nishuticko216@gmail.com

Sir
I, Sahil Tickoo S/o Sh Vinod Kumar Tickoo R/o House No.5, Lane No.1, Chandan Vihar Muthi, Jammu do hereby submit few lines for your kind consideration please.
Relationship No. :500009483877
Bill Period :11-12-2016 to 10-01-2017
Bill Date :11-Jan-17
Bill No. :366396494445
Tariff Plan Name :RGSMARTLIFE499
Credit Limit :Rs. 1000/-

1. That I am running a SIM CARD Bearing mobile No 9103522978
2. That during my dues...
Complaint comments  Read comments [1]Complaint category Business & Finances

Reliance Communications — Any one call not contact in any number local and std

 Dilbag Banwala on Jan 17, 2017
Dear sir my numbers not contact any author numbers local and std 5 days proglam 11/1/17 to till date please solutions my number I am urgent call doing in my all number
My number is 9355168850 my reliance 4G number please solutions after call ya sms me contact my number my author numbers 9729187346 call and feedback give me fastly dear sir/ madam
Thanks...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Reliance Communications — Problem of sim calling

 Prince Salim.& on Jan 17, 2017
9314542918
It's my number that my complaint is not solved by your customer care so tell me know that how can get solve my problem because he give me that time since last Friday so plz solve my problem I can't able to call to any other so plz solve my problem at any cost and now I don't want to call your customer care ok now you call me and solve my problem ok if you can't solve my problem I will be change in other networks ok thanks...
Complaint comments  Read comments [1]Complaint category Universities

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