Reliance Communications Customer Care
Reliance Communications Ltd
Customer satisfaction rating: 40%
Submit a Complaint
20615
COMPLAINTS

Reliance Communications Customer Care

Reliance Communications Ltd

TwitterFacebook
Address
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709
Landmarks:Opposite Khoper Khairane Railway Station

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1787
down
918
1800 3033 5555
[Reliance Network]
up
868
down
515


Fax:
Fax:
+91 22 3038 8005
+91 22 303 88005

Customer satisfaction rating
40%
Complaints
20615
Pending
6213
Resolved
6774
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Reliance Communications Complaints & Reviews

Sort by:

Reliance Communications — did not receive upc code from reliance

 jayesh89 on Sep 22, 2017
Hello, I am using reliance from long time but its network is worst than any other telecom company. I have sent soo many port message to 1900 but i am not getting a reply what is this and whenever i use to call to customer service it doesn't answer i am fed up of this plz help in getting upc code i have also sent soo many emails but they didn't reply. I am fed up with using Reliance SIM....
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — not received unique porting code

 avant94 on Sep 22, 2017
I have a reliance number 8386034778, from which I sent port request to 1900 many times but no unique porting code had been received to me .
Further every time I recharged my mobile then reliance wrongly deduct all my balance in name of some value added services which is not even subscribed my me .The balance deductions at-least amount to 100
Reliance customer care services is so pathetic that every time I called their customer care number they just disconnect the call and not let us to talk to operator or customer care representative .
I also mailed them twice on their support...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — fake billing and plan change without consent for my reliance mobile number 9888448168

 Yatin Dua on Sep 22, 2017
Reliance has forcefully Charged 2 months advance Rental that too by changing the bill plan without the consent on My Father's number (9888448168). I have sent the concern on email. Two Weeks and Nobody is Responding (Including the Senior management), I am requesting support from Customer Care but Does anybody in RELIANCE is actually CARING about CUSTOMERS ????? #FAKEBILLRELIANCE #ZeroCustomerSupportReliance...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — unfair data services

 Sandhya Vyas on Sep 22, 2017
Dear sir/mam
I had recharge my number with 93 pack on 25 August 2017 which should provide 1gb/day for 56 days but on 21 September 2017 no further data was provided to me.
I have tried to contact customer care but was unable to connect and I have also emailed my problem to customer care but no action has been taken so far.
Please resolve this problem as soon as possible otherwise I will file a case against this problem in TRAI.
Looking forward to hear from you....
Complaint comments  Read comments Complaint category Internet Services

Reliance Communications — full talktime offer benefit isn't get

 019rohitgupta on Sep 22, 2017
Sir on my no. 7827488766, have a full talk time offer on ₹20, ₹30and₹40 and
I recharge my phone,
1st time by ₹30 and
2nd time by ₹20,
but I DOESN'T GET FULL TALKTIME BENEFITS.
so please give me my full talk time benefits and give me my remaining talk time which was not get in 1st &2nd recharge otherwise I will FIR AGAINST YOU...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — did not informed about my plan.

 abhishek dangri on Sep 22, 2017
I have ported in to reliance postpaid from idea postpaid. I have visited reliance store and asked to convert. They offered me a plan INR.299/month but I didnt got informed that this is a advance rental plan. Now I wanted to port out from reliance as I am not getting desired service from reliance. I have also submitted INR.300 as security amount.
Not getting any solution from store. They are behaving like I am asking for their property or for a loan from them....
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — postpaid bill refund rec.

 रमेश कुमार सारस्वत बेरासर on Sep 22, 2017
I have closed my account ([protected]) in July and paid all due from my side. As this was post paid connection and security deposit (300/-) has to be refunded at the time of closing the account I would like to know how and when I would get the amount back. I am yet to get my amount back even my last statement shows -20 as balance. please let me know how to get my money back.

My Reliance number was :- [9375118119].

Please call me on [9099547807]

Thanks,
Ramlal sharma...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — refund issue

 r_c_j on Sep 22, 2017
Hello,

It has been more than 3 months now.

As per my Final bill settlement the amount due was Rs. -322/- which i need to recovery from reliance. It has been more than 2 months I have not received my amount. Please help with with my queries and concerns.

Please find the attached copy of my final bill with the email.

Regards,
Rahul

On Tue, Sep 12, 2017 at 2:14 PM, Rahul Joshi wrote:
Mr. Arjit Paul,

Fistly I would like to ask you how can't you see the data although the number is disconnected....
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — recharge stv 94, didn't get full benefits

 arvind.patel03 on Sep 22, 2017
I recharged my RIM 9019127128 with STV 94 (1gb per day for 45 days) on 14/09/2017. As per plan I got sms mentioning that STV 94 and 1gb / day for 45 days is activated. but ussd *367*3# showed 2 gb 4G data and 46 Gb LITE (is this LTE?) data in my account. I used only around 750mb data on next day and then Rs 44 got deducted from main balance.
Please refund my main balance and let me know what is LITE data and how i can use this 46 gb LITE data. I can't even get in touch with the customer care. The customer care says thank you for calling reliance and ends the call automatically. I wrote a...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — recharge stv 94, didn't get full benefits [Resolved]

 arvind.patel03 on Sep 22, 2017
I have done my recharge 14/09/2017 of rs.94 for data 1gb per day for 45 days but after 2 days the data seems to be 2 gb only balance 26 gb doesn't get updated to me properly and i can't even get in touch with the customer care when i try to call customer care to file complaint it says thank you for calling reliance and ends the call automatically. Pls help i have done 2nd recharge it also seems to be the same problem

I recharged my RIM 9019127128 with STV 94 (1gb per day for 45 days) on 14/09/2017. As per plan I got sms mentioning that STV 94 and 1gb / day for 45 days is activated....
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — data issue

 Sonamkumari312 on Sep 22, 2017
I purchased a sim of Reliance. One of a telecaller called me informed me the details of the plan which I will get by taking that number. It was suppose to be with unlimited calls, messages and 4G data ( if my handset supports 4G). After a month only, the 4G data got very slow and it started working as 2G data. I tried to complain about the same to Reliance customer care but they never transfer the call to any executive, it always has some emergency issues and because of that they can't forward my call to any executive. I am trying to call the girl who sold me this sim, but she is also not picking...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — pending refund from last 4 months gu00417502

 Sanjay Patekar on Sep 22, 2017
We book 3 landline connection but due to some problem from Reliance they unable to give connection and the person MR. Sanjay & Tausif from reliance told that cancel the connection will refund your amount with in 1 month Rs. 4945.

But since 7th June'17 we waiting payment refund.

Please do the needful ASAP.

Add : SAnjay Patekar
220/221, Ashwmegh Complex, Kirtistumbh, Baroda.
smartconsultants17@gmail.com...
Complaint comments  Read comments Complaint category Landline & Home Phone Provider

Reliance Communications — legal notice for recovery for billing account 500005481563

 Bhavneet Minhas on Sep 22, 2017
I have received a legal notice for recovery of ra 1776.67 for billing account number:500005481563 from advocate manoj som. I would like to inform you that i could this connection around 4-5 years ago and due to no service provided by reliance i had cancelled the same and cleared any dues that were there at the same time by going to the reliance outlet in rk puram sector 8 market in new delhi. After that i received no communication from reliance whatsoever. And now after 4-5 years all of a sudden i get a legal notice to clear the dues when that is not possible. It has also come to my notice that...
Complaint comments  Read comments Complaint category Internet Services

Reliance Communications — no response to customer services request

 bvrmurthy on Sep 22, 2017
Dear sir

With reference to my request to customer services, regarding alarm sound from my water filter "kent pearl' dated 14th sep 2017 to reliance show room, vikrampuri no body has bothered to call back and check with me. I have already informed them that since the installation of water filter has completed 1 year & it is due for change of filter.

Kindly arrange to attend immediately, as alarm sound is emitted by the water filter for the last 1 week.

Regards
Bvr murthy
9701096664...
Complaint comments  Read comments Complaint category Products & Services

Reliance Communications — network

 Aslam2712 on Sep 22, 2017
Hi,
Long back i used reliance postpaid services, then i ported it to idea.
Before port i cleared all my bills with reliance.
Now, again they are asking for remaining bill (310) after so many months.
And according to my knowledge there are no outstanding bill.
They did not contact me even once and i tried all possible ways to contact reliance but no luck.
Please provide me a number to contact or contact me to clear issue.
Reliance have really pathetic serrvice and customer care.

Regards,
Aslam
8792277076
A. Aslam19@gmail.com...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — faulty distribution box, connection not working

 Biswaranjan Padhy on Sep 22, 2017
My subscriber id: 333326239462
The distribution box outside my house is faulty and has been the cause of disconnection several times. I have complained many times but still they repair the box instead of installing a new one. Right now my connection is not working since 1 week. The distribution box is not receiving any power as there are no lights blinking at the box. I cannot even complain as the helpline number (1800-3000-7777) is unavailable due to emergency. Even the engineer who usually comes for repair is not answering my calls....
Complaint comments  Read comments Complaint category Broadband

Reliance Communications — data benefit not received

 technical azad on Sep 22, 2017
I user of reliance didnt got data benefit of data offer.
I had done recharge of 93 rs and data offer is 56 days daily 1gb 3g data seen at *129# and i recieve msg fron reliance but i got my data balance only for 5 days
I had done recharge on 8 september and after days i didnt recieve any data balance till now.
I had done calls to costumer care and gave complaint 2 times but it didnt solved.
And the biggest thing i cant contact reliance customer care.
To whom i will register my complaint, my data recharge is going wasted fully, if you can see thus complaint then...
Complaint comments  Read comments Complaint category Internet Services

Reliance Communications — wrongly charge of isd sms and advance rental plan

 sahilankush on Sep 21, 2017
I raised service request 258553688 for my num 9018111675 for wrongly charging for sending isd sms and wrongly charging for advance rental plan in every month. But till now nothing has been done and reliance keeps on sending me bills for advance plan and isd sms charges every month which i never use. Earlier they use to credit the amount in next bill for wrongly charging of isd sms but now they are not taking my request and now they have also blocked the customer care phone call service so tht i ll not able to contact them and as well as they have diabled the customer service tab option on web portal.
Complaint comments  Read comments Complaint category Unauthorized charges

Reliance Communications — recharge not updated properly

 anandak on Sep 21, 2017
I have done my recharge 17/09/2017 of rs.94 for data 1gb per day for 28 days but after 2 days the data seems to be 2 gb only balance 26 gb doesn't get updated to me properly and i can't even get in touch with the customer care when i try to call customer care to file complaint it says thank you for calling reliance and ends the call automatically. Pls help i have done 2nd recharge it also seems to be the same problem...
Complaint comments  Read comments [7]Complaint category Internet Services

Reliance — jio 4g connectivity

 satish343 on Sep 21, 2017
Respected sir/madam,
I have a jio connection no 7988372628. I facing connectivity problem relating to jio 4g net 1gb per day jio services from may 2017. I complained manytime to jio customer care. Customer care officer of jio care had entered many complain and end without my resolution. Cc officers of jio given time first time 90 days that is completed on 18 aug. 2017. But my problem not solved till date. I again open complain on 19 aug 2017. Cc officers give again time of 60 days after recharge for 90 days. Please do needful action.

Thanks sir...
Complaint comments  Read comments [5]Complaint category Telecommunications

Recently Discussed

(3 hours 20 minutes ago)
Airtel
59059 not working for activating sim
(3 hours 35 minutes ago)
Eurosia Holiday Club
Fraud
(3 hours 44 minutes ago)
Mumbai Traffic Police
complaint about towing in charge traffic officer
(3 hours 58 minutes ago)
Jaycee Homes
refund of invested amount as project cancelled and in near future not possible of construction
(4 hours 2 minutes ago)
Yatra Online / Yatratrip.in
cancellation of ticket

Featured Complaints

www.bdomains.com