Reliance Communications Customer Care
Reliance Communications Ltd
Customer satisfaction rating: 39%
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19571
COMPLAINTS

Reliance Communications Customer Care

Reliance Communications Ltd

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Address
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709
Landmarks:Opposite Khoper Khairane Railway Station

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1410
down
748
1800 3033 5555
[Reliance Network]
up
638
down
413


Fax:
Fax:
+91 22 3038 8005
+91 22 303 88005

Customer satisfaction rating
39%
Complaints
19571
Pending
6173
Resolved
6009
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Reliance Communications related photos (1903)

Reliance Communications Complaints & Reviews

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Reliance Communications — recharge of rs.555/- of mob. no. 9015781288

 dilipjha on Jul 22, 2017
I have recharged amount of Rs.555/- on dt. 17/07/2017 but I can't making any call and operating data from the date of 19/7/17 reasons don't know. This offer is for 90 days i.e. 1GB data per day for 90 days and 1 hr. free call per for 90 days. I regularly making call to customer care no. 198 but personnel of customer care not responding in this regard....
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — refund against my mobile no. 9569933230

 06Narinder on Jul 22, 2017
Dear Sir,

I have made Rs. 325/- excess payment againt my mobile no. 9569933230 . I already port this no. into Idea so its also not possible to adjust the same in the future Bills.

I request you to please transfer the same my bank account.

Details are:-

Name : Narinder Kumar
Bank : IDBI Bank Ltd.
A/c NO. 054104000039686
IFSC Code : IBKL0000054

Regards
Naridner Kumar
Mobile no. 9569933230 & 9872999962...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — reliance postpaid connection

 Paruldhir123 on Jul 22, 2017
I submitted a request for address change and then after 7 days the address updated was wrong, typological errors.

My DOB was wrong; that took quite sometime..

My next month bill still did not have the new address

And now I have been requesting for 6th month consolidated bill..

For half an hour, I have been trying to reach cc but to no conclusion; 5 times the phone got disconnected from reliance end, ecm etc

Can I please get a bill of 6 months to 1 year in a single doc with the new address...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — regarding request to disconnect my no 7307940400

 rpsimar3 on Jul 22, 2017
I had made a request to disconnect my above stated no. for following reasons.
1. I had given two years advance rent @ Rs 11000/- per year scheme where unlimited calling and data is provided for a year, but in between these year my phone no. was off many times, giving reason that i had used some value added services where as i had never subscribed for any value added service, as i was blackmailed to pay, i had no option but to pay as otherwise i would not be able to utilise my scheme of unlimited phone calls and data and i had made advance payment for a year.

2. Reliance communication...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — reliance gsm

 arun parasher on Jul 22, 2017
Sir i recharge our no by 200 rs in last week but now my balance is zero. i want to know where it is deduct. my no. 8287795883.
This no registered to arun. sir this is second time in this month.please inform me on my other no 9212524041. sir i try to contact you from last 2 days but some due to problem we not connect please sir solve this problem as soon as possible....
Complaint comments  Read comments Complaint category Unauthorized charges

Reliance Communications Limited — fake bills / looting subscribers

 zeekhan790 on Jul 22, 2017
Earlier data card 4g plan is for rs 999/- 40 gb/month
No 9305724844

Rcom assured that plan will be remain same, wont be any change in data plan, rental and benefits.

New 4g wipod purchased for rs. 900/_

Data card (Wipod) was deactivated within 4 days.

Bill received for rs.4670/-
Now rcom is forcing to pay rs. 1769

What is this?
How it can be possible that 4 days bill of rs. 1769

Not liable to pay a single penny for this fake bill.

Telecom act :

• the service...
Complaint comments  Read comments Complaint category Internet Services

Reliance Prepaid — not providing bill and port no

 Roshan Pant on Jul 22, 2017
Hello,
My name is Roshan, I m from Rohini North West Delhi-110085. I am chasing customer care services for last 24 hrs. I had problem with mobile signals so First I visited reliance store Rohini sec 3 Delhi -110083 and i asked for bill he did'nt give me and said upload reliance insta app and get your bill from there then I install the app create my profile when I entered the password app sent OPT and that OTP i didn't received yet and I also asked for my PORT NO he said send sms to 1900 and write msg PORT SPACE & TEN DIGIT MOBILE NO. I sent it multiple times but i didi'nt get back any msg....
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — excessive billing and forcing me to pay or else I have to face the legal consequences

 mdyasir on Jul 22, 2017
​I am writing to you with heavy heart, how the reliance service turned out to be pathetic.

I took a reliance post paid number from your Trivandrum, Karamana Outlet. It is 9020303685.

After using it for few weeks my usage was not to that plan level. So, I went again to your Trivandrum, Karamana Outlet and informed them to lower the plan. They recommended me to opt for 199 plan. After few months i kept getting the same bill. I got curious and checked with them again and they said they were not able to reduce the plan so they had the same higher plan on.

I...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance — deduction of balance and non execution of the services

 manish thakur @496 on Jul 21, 2017
An amount of Rs 40 has been deducted from my account unnecessarily without my consent about a week ago and second issue, about 4 days ago i had recharged my account for Rs 151 for which I was supposed to get 500 minutes talk time and 3GB data out of which data has been received but talktime has not been credited yet, please resolve the issue as soon as possible
With regards
Manish thakur...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — after registered complaint for number deactivate. bill cyclical is continues

 Any Meena on Jul 21, 2017
After registered complaint for number deactivate. Bill cyclical is continues

I have lost my cell-phone, i have registered complaint for deactivated number throw toll free number.
now after 75 days i have normally check my last reliance account then i shocked my pending bill is Rs.1192/-
i have again contact on toll free number the they are saying . it`s right bill 1192/-. your number is not deactivate it`s services stop. My number 8735946977 is Gujarat number & i have leave Gujarat.
Reliance execute is saying you have visit on store & pay the bill. sim was we...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — fraud reliance simcard

 MAYAPA TIURWADKAR on Jul 21, 2017
Dear sir,
as per above subject we had purchased 6 sim form your relience supplier on 14-7-2017 and it is found fraud please issues the complaint against the same for below numbers
9119222222
9119333333
9119444444
9119555555
9119777777
9119999999
and for your reference we give one sim details-89911002640513668735
you need any information please revert back to below number-8494945590
sim provider person cell no 9019543242, 9986947071,...
Complaint comments  Read comments Complaint category Electronics & Appliances

Reliance Communications — duplecate sim problam

 tarrun on Jul 21, 2017
I lost my phone with my SIM with of reliance GSM last week i go to reliance communication in Patail Nager 2 Week the ask me to next week SIM is Available but now they ask me my SIM can't be issue duplicate SIM please tell me the solution what i do. Please tel me from where i got my duplicate SIM. I am Very Frustrated by Reliance customer serveries....
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — auto dedution of amount

 vikashjn on Jul 21, 2017
I m a user of reliance mobile smart GSM .my cell no is 8817394766
my balance is reducing day by day without my knowledge, and i have not applied for any services. they are automatically start the service from there side. and i even don't get any message for that your subscribe for etc service..
I have been contacting the people of customer care from 10 days, but they are not taking any action against... so please do the need full and refund my balance....
Complaint comments  Read comments Complaint category Mobile Handsets

Reliance Communications — balance deducted from my reliance gsm and customer care do not respond

 Vj Maher on Jul 21, 2017
There is balance deducted from my reliance gsm and customer care does not respond
From My reliance gsm SIM No 8306181890 rs 15 had deducted when I call customer care there is no response can't connect there is only message listen which"reliance customer care ma call krva bdl dhanyavad"
So now what should I do I had also try from other reliance SIM but I am failed to connect....
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — 022 30760100--- landline completely dead from june 2nd 2017.

 hukamchand b kothari on Jul 21, 2017
SIR, over again and complaining about my landline completely dead from june 2nd 2017, i have no place in this world to lodge complaint...no one listens in company.######d up services. their services can chew our brains. these rascals dont even care to resolve the issue at pace.
I want more people to come together to file a suite against the ANIL AMBANI ( WORST SERVICE OPERATED OWNER OF THE COMPANY) compnay RELIANCE COMMUNICATION.
PLEASE DONT MAKE A MISTAKE TO SUBSCRIBE RELIANCE LANDLINE ...ITS BETTER TO INSTALL ANY OTHER COMPANYS LANDLINE BUT NEVER RELIANCE COMMUNICATION (ANIL AMBANI'S...
Complaint comments  Read comments Complaint category Landline & Home Phone Provider

Reliance Communications — reliance broadband

 harshgurbani on Jul 21, 2017
I m facing issues with net broadband from last 5 days as my net is not working and despite various efforts my complaint is not being heard by customer care numbers. even after paying my bill if i am not being able to use net then why is that unused days are included within my bill plan .
i hope this forum will help me getting justice and make these fraudulent company stop taking hard earned money from consumers without providing any services....
Complaint comments  Read comments Complaint category Broadband

Reliance Communications — 1gb/day 4g plan advertised for 28 days validity but activated only for 5 days.

 sudeepc20 on Jul 21, 2017
Attached photos of advertised plan and plan that was activated:

I checked for 4G plans on *129#. Their I saw a plan " 1GB/Day Data! Recharge with Rs.154 and ENJOY 1GB/Day 4G Data for 28 Days.RCOM". When I recharged for Rs 154 the plan was activated with only 5 Days Validity. This is fraud and Reliance customer care should resolve my issue as quicky as possible.

My Number: 9310712191...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Communications — wireline broadband connection termination

 mil95035 on Jul 21, 2017
I requested Reliance communications to cancel my fixedline and broadband and account on May 31st, 2017. I was notified at that time that I had two accounts on my name and requested Reliance to cancel the both accounts. I received a confirmation email from the company that the account was closed on June 9th and yet I received a bill for July.

I called the customer service again and now their story is that the broadband account is not closed only the landline account is closed. Reliance is not terminating the account even after multiple requests. They are giving the run around and...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — net connection and balance deduction problem

 Abhinav022 on Jul 21, 2017
From almost one year I have been facing balance deduction as well as net server failure even after calling to customer care no 198 they neither give any solution nor register complain. Very hardly can contact to customer care even then they drop down calls. My reliance gsm no.-9693715730. Peoples at reliance calls centres are enjoying in such a way. Fully responsible is this telecom Company for keeping such kind of peoples....
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — reliance no. 9015754114

 Saiyamrana on Jul 20, 2017
Dear reliance,
What the he'll are you doing. This is my 3rd complaint. Till now u had not made a solution for that. Today miss swati called me +912230326300. She said your issue will be resolved in 6hrs. But now my balance is 0 and data pack is also not activaed. One more thing, i don't want any other vas services from you. So please stop that all.
It's my last complaint for you.
If you can solve tell me, otherwise tell me i will change my sim card.
Thank you very much.
Saiyam 9015754114...
Complaint comments  Read comments [1]Complaint category Employers

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