Reliance Communications Customer Care
Reliance Communications Ltd
Customer satisfaction rating: 35%
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18673
COMPLAINTS

Reliance Communications Customer Care

Reliance Communications Ltd

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Address
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709
Landmarks:Opposite Khoper Khairane Railway Station

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1039
down
591
1800 3033 5555
[Reliance Network]
up
434
down
318


Fax:
Fax:
+91 22 3038 8005
+91 22 303 88005

Customer satisfaction rating
35%
Complaints
18673
Pending
11361
Resolved
4891
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Reliance Communications Complaints & Reviews

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Reliance Communications — Miss call alert

 Prashant Ani Chauhan on Apr 28, 2017
My number is 9770401858 I subscribed for Miss call alert and done successfully but not working miss call alert I not notification for my missing call I what any suggestions for this please help me this is so good for contacting of missing calls and most better for customer I want my missing calls so I think you helping me for my request I waiting for your email thanks...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Misbehaved regarding upcoming reliance tower on disputed land

 arvinder rana on Apr 28, 2017
Dear sir/ madam,
just received phone call from mobile number +918294921576 he just started asking questions regarding case without introducing himself but this mobile number is reflecting his name as ranjeet on truecaller. kindly refer the above said complain to a sensible and mature person.urgently.
thanks & regards
arvinder singh rana
9888800796
email id = arvinder.rana1@yahoo.com...
Complaint comments  Read comments Complaint category House, Apartment Rental

Reliance Communications — Opening of reliance tower on disputed land

 arvinder rana on Apr 28, 2017
Dear sir / madam,
i arvinder singh rana s/o sh.Balram singh r/o vill & po kot-ise-khan would like to bring to you kind attention that one of your reliance tower is coming up at village kot-ise-khan, distt- moga, on the building of state bank of india whose owners are mr.Harish thakur and mr.Bhupinder thakur both s/o/ purshottam singh resident of v&po kot-ise-khan to whom i had sued in court for illegal construction on my land and presently facing court case of acquiring illegal land( land dispute ) under case number 3938/2016 at honorable punjab & haryana high court, next date of hearing...
Complaint comments  Read comments Complaint category House, Apartment Rental

Reliance Netconnect — 4g wipod plans has changed without customer knowledge

 Renjith Soman on Apr 28, 2017
I purchased a cdma wipod from Reliance. Later according to their suggestion I purchased 4G wipod and changed the connection to 4G. Without my knowledge and consent they had changed the plan. There is much negligence from their part. Being a loyal and genuine customer of reliance, I can not tolerate this. My previous existing plan was 599 plus tax. But I got a very huge amount bill of more than 1000. I inquired the reason to concerned reliance store and according to them the plan has changed. Without any intimation and consent how they can change the plan. I am ready to pay for the existing 599 plan,...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Deactivate VAS and other services

 Sanjay vashishtha on Apr 28, 2017
Sir,

I'm subscribing the Reliance GSM services on my phone number 7067999282. I'm facing problems as every now and then, they are deducting money from my balance. I find this a severe issue and I want your help in deactivating all VAS services and refund the amounts.
Everyday 20 rupees deducted for 2-3 times.

Thank you Sir,

Yours
Sanjay Vashishtha
7067999282...
Complaint comments  Read comments Complaint category Mobile Handsets

Reliance Communications — Post Paid Online Payment : Amount Debited from bank Bill not generated

 sakthivel_raja on Apr 28, 2017
My Mobile Number : 7667465915 Post Paid
Bill amount : 322
Payment made thru Reliance Instant Pay thru Debit Card.

ICICI Account No : 015701011489

Transaction
28/04/2017 IIN/I-Debit/Reliance /20170428123418 Dr. 322.00
I have made the payment on the Reliance Instant Pay site and the amount got debited from my account, but billdesk error displayed and
Bill not generated.....
Complaint comments  Read comments Complaint category Mobile Handsets

Reliance Communications — Bill Paid on April 19th for my number 9042265556

 Muruganantam Subramaniam on Apr 28, 2017
I am muruganandham from coimbatore, past two years i am using this number in Reliance Network.I paid my postpaid bill on 19th April, But from Reliance Communication representatives made a call and informed me to pay the bill, at that time i told them very clearly, i paid the bill before the Bill date and gave the Bank Transaction number for the clarification, now they Barred my number, this is the first time my number getting Barred, How they can Barred my number even though i paid for my usage??????My mobile number is 9042265556...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Chitter Reliance gallery.

 Dilwale Rani on Apr 28, 2017
Dear Sir,

I have a reliance no. Purchase time a person told me your plane is unlimited @399.
But Now everiday morning my outgoing call barred.
Everyday i call to customer care then my issue resolved.
But now a days my outgoing is barred before 10 to 15 days.
Many time i call to customer care but no one is resolve my issue.

Today i got a call from reliance a persom tell me when you pay your bill.
But i told him i dont pay the bill.
Becouse before 10 to 15 days i am not use the phone outgoing.

So i am not happy...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Pid for post paid phone bill which has been ported to another service providers

 Lucy Bothelo on Apr 28, 2017
Dear Sir,
With reference to the mobile number in the subject 9022655333, it used to belong to my son Alan Bothelo
However he has ported to Vodafore 3 months ago.
However, by an error I have made a payment into the reliance account on 27 April 2017.
I'm unable to get through their customer service representative, despite holding on the the phone for more than 25 minutes on multiple occassions .
I request to urgently credit me back the amount as this number is no longer a reliance number and was mistakenly deposited.

Infact I'm very upset how did...
Complaint comments  Read comments [1]Complaint category Products & Services

Reliance Communications — My Tariff plan changed without my consent and prior permission.

 Adv Rajesh Kumar on Apr 28, 2017
Dear Sir,

Please arrange to change my tariff plan as per my previous plan RTLJalsa 1198.

it was switched to some other plan without my consent and bill was generated.

You are requested to switch my previous approved plan and regenerate bill for April 2017 accordingly.

Hope for fruitful association.

Regards,

Rajesh kumar
Mobile No. 9625420946...
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Communications — Mentally harassment, regular wrongly deducted my main balance

 shaileshverma on Apr 28, 2017
Myself shailesh verma.
My mobile no. +919827964457
This is my 4th time to complaint here against reliance gsm.
I recharge rs. 93/ data plan recharge 14 gb data for 28 days.
But company regularly deduct my main balance for internet service. They do my balance 0. Whenever i complaint they refunded but, this is 6 times they repeated fault. Completely mentally harassing me. Date 27/04/2016 company again deduct my balance & i have again 0 balance. Cant able to use any service. Every time executive ask in future no problem by reliance but i regularly face this problem.
Mentally...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — My money is deducted without my permission.

 mohitsharma18 on Apr 28, 2017
I love relience but now days its is very IRRITATING .on 28 april 2017 . i got a sms from relience activating a value added service without known to me . i have not subscribe any service. they cut my 48 ruppes by activating service. and a week before they cut my 3 ruppes by activating any service. and 2 years back they cut my 54 ruppes then i call their customers cure center but they do no help to me . and when i call at 198 and tried to talk with customer care they cut my call by saying "thank you for calling at relience " what is this, i am very upset please help i want my money back....
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Deactivate sim

 Ashok spark on Apr 27, 2017
As my mobile no. 9789906788 is suspended without any intimation from yesterday, i don't want to use this mobile number anymore. I have been used this number for a long period and i have paid all the bills upto date and my balance as of now is zero. So please kindly deactivate my sim with immediate effect. I will not pay any amount pertaining to this number anymore. Thank you....
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — 4G sim card activation regarding

 Sshrimukesh on Apr 27, 2017
I have number 9015160805, requested to your reliance store to postpaid, and taken a new 4G Sim, and paid him to 300 rupees dated 10-04-17, and after completion of verification and activation process, my sim card didn't converted into the 4G service, and many times I talk to customer care and reliance store, but after a long time I could not avail your service, So I am requesting you to do needful in this matter, a very bad experience and disappointed at your end, I am sufferings right now, I hope you act in favor as soon as possible thanks...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Sim not received after porting of mobile no-8013286251

 sandip3108 on Apr 27, 2017
One of your representative named sucharita mam (Mobile no-8232018861) phoned me some days ago and convinced me to porting my mobile no-8013286251 from vodafone to reliance. So i send all of required documents to one of representative of a guy (Mobile no-7044192951). Yesterday you company send me a msg that my number successfully ported to your company and now i am a your customer. But i have not recieved any new sim of your company till now. I called those 2 representative several times but they unable to meet my requirements. Now i am in a postition that my no is in inactive stage and i unable...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — Mnp issue - between rcom and airtel - upc code / network difference

 Karthicx on Apr 27, 2017
Dear sir/ madam.

I am karthick, having a mobile connection with reliance network. My mobile number is 9666706955. I have ported from airtel tn postpaid to reliance postpaid on 27th december 2016.

During the process, network has changed to reliance but as per trai records it is still showing in airtel tamilnadu.

During this period, rcom network is not satisfactory due to which i want to port back to airtel, but due to issues i am unable to submit porting application due to above issues. I am getting upc code with ra and in online application it is showing...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Deducted balance even when the existing net pack validity did not expire

 roshni bhansali on Apr 27, 2017
This has happened several times before, only this time i am bringing it to everyone's notice.

I happen to do a recharge of net pack which was valid for two days but these guys deducted my main balance one hour prior of expiry of its validity... The customer care guys (Vey arrogant) do not any info of companys plans and packs they say 2 days doesnt mean 48 hours its only considered as day of recharge and the other day even if you recharge at 11:59 midnight of the prior day... Which was not mentioned in trhe confirmation msg. By the company

They said customer would be...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — From your reliance communication there is a call to pay bill on this number 9379157015

 nvrajani on Apr 27, 2017
Sir/Madam

This is to inform your goodself that from 10-01-2017 my mobile no. 94490 57015 i got the call from this reliance customer care no. 9071413890 saying that Rs.325 (unlimited calls) after that they came to my office and given sim and collected adhar card copy and Rs.325 money also. After that they told within 4days it will get activate, but till one month it didnt get activate and also daily i was calling to this number (customer care no. 9071413890) but they was telling it will active one or two days. after somedays they told to visit in reliance store then i visited Mathikere...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — Gsm_16_499 4GB schemes

 Dr Rajiv Mohan on Apr 27, 2017
Reliance offered 6gb data unlimited call& 3000 sms 0n cost of 399 instead of 350 but I received the information contradictory to offer Please explain the real actual offer Dr Rajiv Mohan 9319077710 while received a massage from Reliance white is right or wrong I consented to the offer as rental enhanced 350 to399 with unlimited data and call &3000 sms and others...
Complaint comments  Read comments Complaint category Other

Reliance Communications — Stealing of a/c balance by RCOM daily

 Dr-Suvendu Chatterjee on Apr 27, 2017
My mobile number is 9861269268. Every time i'm recharging any amount in main balance and the company is stealing the money within few days and my a/c balance is coming to zero. It is happening even when i'm not using the phone or not making any call/sms.
Last recharge done on yesterday (26-4-17) with rs. 20 and today (27-4-17) it is showing zero balance. I've not made any phone call. I have confirmed that i don't have any value added service activated, i've not subscribed to any other service.
Rcom has stolen more than rs. 500 in last 6 month.
The customer care support (198)...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

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