Reliance Communications Customer Care
Reliance Communications Ltd
Customer satisfaction rating: 34%
Submit a Complaint
18134
COMPLAINTS

Reliance Communications Customer Care

Reliance Communications Ltd

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Address
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709
Landmarks:Opposite Khoper Khairane Railway Station

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
837
down
487
1800 3033 5555
[Reliance Network]
up
326
down
261


Fax:
Fax:
+91 22 3038 8005
+91 22 303 88005

Additional info
Postpaid: For any queries about our products or services please dial *222 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Prepaid: For any queries about our products or services please dial *333 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Deactivation of Value added services (VAS):
1. You can call our toll free number 155223 for deactivation of your VAS packs at your convenience.
2. To deactivate VAS packs thru SMS, type "STOP" and send to 155223 (tollfree)

Customer satisfaction rating
34%
Complaints
18134
Pending
10914
Resolved
4522
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So far so good - The company responded to our notifications and is working on resolving complaints.

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Reliance Communications Complaints & Reviews

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Reliance Communications — My fancy no not working

 velpula anjaneyulu on Feb 26, 2017
Dear sir I'm anjaneyulu I'm working in Indian army I have one problem my no 9666464001 this is firstly BSNL I'm converted into reliance post paid but there is no working many times I'm calling and consulted but problem was not solved please sir I want my number take action
any query please send to this email address
velpulaanjaneyulu4001@gmail.com...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Reg: misbehaviour and misgudience by your staff

 Rupender Singh chauhan on Feb 26, 2017
Dear sir,
I'm very disapoint to say that when I go to your reliance store to convert my postpaid number to prepaid number staff of yours said that sir you have to come on the same day of your bill cycle than I came on that day than she said sir you have to pay your outstanding bill which I paid and next day I got a mail that your bill has been generated for this month, I got shocked and I went to your store and asked your staff that when I paid you the whole outstanding bill in cash than how my bill has been generated than she said sir your number has not been converted and you have 2 days...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance — Smart sim

 Smriti prakash paswan on Feb 26, 2017
Hlw sir. I am smriti. .
Sir mujhe apne bhai k number ka call details dekhna hai last 15 days ka please help me sir. .number hai 9827818766 please sir call details aap mere email address pr bhej skte hai. .mera email address hai paswansmriti@gmail.com
Sir ye mere life ka sawal hai. .agr mujhe jldi call details nhi milenge to bhut badi problem ho jaayegi. .please help me sir. It's really very urgent. .mere life ka sawal hai sir....
Complaint comments  Read comments Complaint category Education

Reliance Communications — Port out not accepted

 Kalairani Baskaran on Feb 26, 2017
Reliance post paid no.9600414220.Due to various reasons, I opted port out from Reliance post paid to other service provider. I have paid monthly bill and other balance payments.I tried with ventor and failed get out from Reliance post paid .Till I am waiting without any cooperation from Reliance.Make it accepted and give way to get other service provider under MNP.Your cooperation is appreciated. The you...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — I'm not able to call

 Deepak Gajraj on Feb 26, 2017
I'm not able to call any number.
When I call it says to contact costomer care but costomer care is also not responding.
I'm facing this problem since 2 months.
When I called from my other number to costomer care he said that you have registered a complaint that my phone is stolen or lost. But I had not done any complaint.
My mobile number is 9509402286
Please resolve it....
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Outgoing calls not going-9543186525

 raju@968968 on Feb 26, 2017
Dear sir,
I am raju, I have recharged my reliance gsm simple with Rs. 501 for Unlimited voice calls for 3 months. But If I am calling to any mobile the voice is coming as "this root is busy please call after some time " this issue I am facing from fist day of unlimited recharge.

Kindly resolve my issue and please contact me at following numbers

Raju
9543186525
9494909794...
Complaint comments  Read comments Complaint category Other

Reliance Communications — Not activated itself my porting but no barred

 Krishnan Krishnan on Feb 26, 2017
My mobile no 9944670872 I requested for mobile porting from Vodafonepostpaid to reliance but signal lost in Vodafone at the same time no activated the reliance also I m using the no more than 10yrs ...I was the one of the worst response from the reliance team kindly activate my Sim immediately ...if not kindly send cancel of porting and hand over back to Vodafone itself....
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Calls not going ( root busy )

 K j srinivasa rao on Feb 26, 2017
Dear sir, Mobile no. 9347508555.
Out going calls bared. When I was call to any number, then Voice is coming, "This Root is busy " from 21-02-2017. Somany times calls tried to your customer care people's. But problem not resolved. Plz solve this outgoing calls problems for any network.
Hope you will do the needful.
Thank you
K j srinivasa rao
Mobile no. 9347508555...
Complaint comments  Read comments Complaint category Work at Home, Part Time Jobs

Reliance Communications — R com Ridiculous service

 Krishna07 on Feb 25, 2017
Dear Rcom team,

Facing issues from last 07 days. My Rcom number i.e 7483130906 is got barred from last 07 days the reason found from customer care is that my contact number got barred because by new address not found. Discussed with customer care found some body from reliance team reached to our doorstep and nobody found.

In that case you can ring before reaching some house or send text message very disappointed with rcom.

Just broke the faith of last 02 yrs

After explaining the issue the worst point is my incoimng got barred, no msg able...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Grievance: pathetic vandor and the customer service

 Sushil sharma 11 on Feb 25, 2017
Dear Concerned,


This is with regards to the R Com postpaid sim for which I had made a transaction of 380 INR which was paid to your vendor BR solution on 19th february 2017. Further to my interaction with the above said vendor, I wish to cancel the request and I demand full refund of the money that I have paid since I am utterly frsutrated with the service provided by your equally disgusting vendor. When i made an attempt to call the custoemr care to activate the sim and to register a complaint on the snail speed, I could hear someone saying to cut the phone in a rude manner....
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — Broadband Not working

 Satish Dhage on Feb 25, 2017
Dear Sir,

I have use reliance broadband (CUS ID 310546926082) from last 8 month but they have provided very poor service, internet not functioning well. as the connection frequently down 2 or 3 days continue in a month.
When I contacted to customer care there is only one answer wait for 24 hour’s but not provided any solution .Now my connection is down from 21st of Feb but they have not solved any problem.

Pl. look into the matter and resolve my issue at earliest

CAN No. 100122141912

CUS ID 310546926082
Name Anuja Dhage...
Complaint comments  Read comments Complaint category Broadband

Reliance Communications — Plan Change Request

 Vipul2017 on Feb 25, 2017
I am Vipul Desai from Reliance Securities Ltd, I have corporate number 9377779616.

Currently i have plan in the same number 599 and the date as on 28/01/2017 i was given request of plan change 599 to 350 through Reliance store at podar arcade surat gujarat.

Before 3-4 days back Reliance mobile bill received with the existing plan and not yet plan change same as has given request for plan change not yet change plan in current bill.

So i request to you please change the requested plan and confirm me on urgent basis. Request to you change my last bill amount...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — +019014603992

 Durga Prasad Velagapudi on Feb 25, 2017
For the last 4days (since 21-2-2017) my reliance moblie no.9014603992 is not communicatng i.eboth incoming and out going not working. Balance is also available in the mobile

This complaint, I have communicated in your call center.They have not given any reference no. saying that problem will beresolved in Max 24hrs.
Pls rectify this network communication problem on urgent basis.

Regards
V.ANURADHA...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Worst Services & fake promises

 ravimishra1987 on Feb 25, 2017
Dear Sir,
I would like to inform you that your local team members are cheating a lot with customers as I’m suffering a lot since very long .

I had tried so many times to contact with your local team but no one is bothered to resolved my concern, only they are asking for payment .

They don’t take customers pain, as you will check I’m not using services 3-4 month back due to SIM missed at home .

I have received the mails regarding the bill & reverted to your local team but they never entertain the my reverts .

After that I got...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Internet not working for over 20 days

 Priyanshu Shukla on Feb 25, 2017
I don't know how daring these guys at Reliance Broadband are, my broadband isn't working for more than 20 days now (since 5 February) and they are barely doing anything to fix it. I mail them and their automated bots reply the same freaking thing, moreover I am getting an email daily of the bill. In fact I got a new bill sent to me today with "late fees" and the bill for March added to it. Wow. Pathetic service. User ID: 281015092140...
Complaint comments  Read comments Complaint category Broadband

Reliance Communications — SIM Card///Number barring without intimation

 Aruna MA on Feb 24, 2017
Hi Team... I am using this number(9543545000) for more than 2 years. For recent days number frequently barred by your side without any intimation. I am so much disappointed due to this kind of issue. While asking with CC, they told having due pending for deactivated number(9543546000). please note we didn't used that connection much more so we already told your people to cancel the connection, there is no proper response from your end. Now my number (9543545000) was in barred...

Please activate the number at earliest. I don't like this kind of issue happening in your network. If this...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Help me sir

 prince prasad on Feb 24, 2017
Sir my num 9908955684
> Already I am complient this num
> I am recharege 152 unlimited call but call are not allowed and route is busy route is but speaking that error plz help me my contact num 9553938361. Sir I am compliant they are Costmer care center but not respond and call they are Costmer care but not answering my call what I do sir plz make help me sir soo many times to repeat this error message route is busy rought is busy Plz respond my compliant and solve my problem immediately...
Complaint comments  Read comments Complaint category Electronics & Appliances

Reliance Communications — Incoming call not recieved

 Kpsingh148 on Feb 24, 2017
For the last several months the customers around jaipur near Chindwaji, in Chitanu kala, reliance incoming calls are not through and showing out of range while outgoing call are through. We are facing serious problem due to this and loosing important incoming calls. Kindly look into the matter urgently to avoid further hardships to customers .
With thanks
Dr K. P. Singh Nims University, Delhi Road Jaipur, 303121 Raj...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Showing Roaming Symbol unnecessary & msg is not delivering

 ajmal nadeem on Feb 24, 2017
Dear Sir/Mam, I am using RCOM SIM for last 10 years or more@ODISHA TELECOM CIRCLE, but for last 6 months around its showing unnecessary ROAMING SYMBOL & MSGS not going through.Customer care also not responding by leaving a msg that UNABLE TO PROCESS YOUR REQUEST & I ALSO UNABLE TO TALK TO CUSTOMER CARE EXECUTIVE.PLS SUGGEST ME THE SOLUTION @ ajmal.mech786@gmail.com otherwise I will bound to make portability my RCOM NUMBER.THANKING YOU....
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — Reliance3G Sim - 9321901588

 abhi7121989 on Feb 24, 2017
Dear Team,

I reside at Mumbai, everyday I have to travelk at Vasai, Palghar. There it come in roaming state & while calling get respond as "can not able to connect at this moment please call later". I have made the recharge of Rs. 50 but still not getting any respond. Facing the same issue from last 15 Days. Yesterday I have call on Rcare (02230333333) paid number, they have told me there is some network issue from one week & will get resolved within half hours, please do restart after half an our and check.

Still It does not work. my Reliance no. is 9321901588.once...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

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