Reliance Communications Customer Care
Reliance Communications Ltd
Customer satisfaction rating: 37%
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18902
COMPLAINTS

Reliance Communications Customer Care

Reliance Communications Ltd

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Address
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709
Landmarks:Opposite Khoper Khairane Railway Station

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1150
down
639
1800 3033 5555
[Reliance Network]
up
470
down
340


Fax:
Fax:
+91 22 3038 8005
+91 22 303 88005

Customer satisfaction rating
37%
Complaints
18902
Pending
11608
Resolved
5452
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Reliance Communications Complaints & Reviews

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Reliance Communications — Phone outgoing got stopped

 Mohd Samsheel on May 24, 2017
Like to infrom that my phone no 9594444464, outgoing calls got bared from today morning without any information, all your bills are paid before due date.
Now they are saying am calling more than the limit tht tht company given, but i would like to infrom you that am using your unlimit plan for last 1.5 years .

How a "unlimited plan have a limit "

From your customer service they told, it will get active by 3 hours but almost 10 hours over still they are saying it will restart from 3 hours, customer service person is talking like a recorded robot.

Please...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — Rcom says 8095034241 is not activated but am using since 5 years

 Sampath Kumar Hassan on May 24, 2017
Hi am using a Reliance number 8095034241 since more than 5 years, but the company says the number hasn't been activated and asks me to call 59059
Am able to recharge this number from Reliance cards and even online
When I call 198 it gets connected to Reliance customer care, but when I applied for postpaid switch, they returned back saying, it's not being accepted...
Finally I called customer care but no one could solve my problem
I even mailed Reliance customer care, which I got from rcom website, but still no use...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Balance deduction of services which was not applied

 mauliksdesai on May 24, 2017
My mobile no is +919870697826.


I have was not using this number from last few months & that time my balance was Rs.61 something & before few days back when I switch on the same number I got msg that " dear reliance customer your subscription renewal for BWOODMANIASub 21 service for 21 is due on 19th Apr 2017" and I was shocked when I checked my balance it was 0.40 paise left .

I was very disappointed by such kind of unwanted deduction & service
subscription. When I called 198 they simply says that they can't give u
information more then last...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Deduction of amount

 Vineet Tiwary on May 24, 2017
Dear Sir/Madam,
I am 6 years old customer of reliance, i am not happy for reliance service, i have converted reliance postpaid to prepaid 10 days before after that I have recharged with 56 FRC the Rs 9 for call rates cutter. But at starting I am getting the service for 2 days after that I avail call rate of 80 paise/min for local and Re 1 for std . So much amount has been deducted from my balance I call so many times in customer care since last 3 days but still the same problem arrises.
Please suggest what to do ?
Service is also very poor.

Regards
Vineet
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — Outgoing Calls deactivated on Mobile No. 9827238732 -Urgent Action Required

 Shailendra Singh thakur1 on May 24, 2017
Dear Team,

I am using the Reliance Communication since 2002, My outgoing calls is deactivated reason due to Non payment . For ur kind information I have already done the Payment on dated 20th May 2017 of my last Bill which I have received .. Without my confirmation Advance Bill Payment Service is activated on my No. for which I had called to your Zonal Office Indore (18602002011)but not body has given the proper response

Only given the complaint No. 256678439, I Need the Immediate action which need to be taken for my request unless I will put up the case in Consumer...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Postpaid connection

 v.k garg on May 24, 2017
I have 1 postpaid mobile connection of Reliance Mobile ( 98142-19240) .company offer change a plan to 299 plan & unlimited local & std calls with 6 gb 4 g data per mouth, i can change a plan on 13-04-2017 with security deposit rs 1500, my 1st bill rs 198 rs due date 12-05-17 clear this bill on time, but current problem my outgoing calls deactivate on 22-05-2017, to complete reliance out lat They told me to pay over due bill amount and company change a plan without alert .this problem repeat again 23-05-2017 & 24-05-2017, i pay advance bill 300 rs on 24-05-2017 on reliance out lat, this no is very...
Complaint comments  Read comments [1]Complaint category Building Developers

Reliance Communications — Deduct main balance

 Nishi Ekka on May 23, 2017
I had recharged my contact number on 06-02-2017 of Rs.500 and got balance of Rs.600..As on 02--05-2017 main account balance was Rs.380.I have removed the SIM and send my cell for repairing.Again I put my sim to use on 18-05-2017.Then I Irecognised that the main balance in my account is .05 Rs.I had called customer care regarding this..but they are not giving me the reason for deduction of main balance and also not refunding the amount....
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — Lyf mobile phone water f1

 Satya Prakash Tewari on May 23, 2017
Sir I have purchased lyf phone water 11 reliance on 6/02/2017 from reliance store in ALLAHABAD and it is not working properly battery back up is so poor and after full charge it not operate for 45 min and always hang up
Date of purchase 6/02/2017
Address MLN ENGG. COLL ALLAHABAD UTTAR PRADESH 211004
RELIANCE DX MINI SHOP AT GF PROPERTY NO.39/69
PURA GAREDIYA MNNIT GATE STORE CONTACT NO
CIN NO. UO1100MH1999PLC120563
LYF WATER F1 BLACK
Price ₹10099
Take some quick action on this. I have gone to service centre bu recieved no response and...
Complaint comments  Read comments [3]Complaint category Mobile Handsets

Reliance Communications — About to port out

 kumarroshan 78 on May 23, 2017
Sir
I am using reliance post paid connection for 2 years but now I want to port out my no. To jio but jio executive saying reliance has denied my request for port out due to unknown reason but when I called to reliance they are saying they didn't receive any request from jio reliance and jio companies are not responding on my request please help me ....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Communications — I'm complaining about my reliance broadband

 Davinder on May 23, 2017
Sir i am davinder from ludhiana. I am very old customer of reliance broadband. My broadband was not working from 6 may 2016. I registered complaint on 7 may 2017.. Till today no one came to my home to check my connection. After one or two months i got same problem. But company didn't solve my problem. I always pay my bill on due date. Company didn't send their technicians. I m harassed by local customer cares.. Pls do something for me...9872374420...
Complaint comments  Read comments [2]Complaint category Internet Services

Reliance Communications — Reliance communications deduct money after starting a service without request

 Rstm rajj on May 23, 2017
Reliance communications deduct money after starting a service without request
On 21 may 2017 they deduct rps 5 via service known as FULL2MUSICPACK at 03:15:08pm hrs for a service which was not requested by me on mobile number 9362277278.. They have started it without my request... Customer care is not attending call... Kindly instruct them to refund my money with...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Harassment

 dodo_129 on May 23, 2017
I had brought a data card from reliance communications around 5 years back as bsnl broad band was not availabile in our area.
Once we got our bsnl connection we discontinued the datacard and paid in full for the data card.
After this the franchise itself closed down and after another 5-6 months after closure we were called telling about our outstanding and threats that my number will be disconnected. We paid up again in fear of disconnection the receipt of which i have saved.
Again after almost 5 year they come up with the same bill and the same threats.
What do i do...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Complaining about suspension of number

 divya mendon on May 23, 2017
My number 9022966607 is suspended i have paid my bill then also it is suspended bcoz my old number which is lost & i had complaint to permanetly disconnect my number. The new number i m montly paying my bill in time then also its suspended for not paying my old bill. This is ridiculous. I wil disconnect my number. Reliance is worst.in emergency if one number is lost & i took another & its also suspended then what is the use of taking postpaid plans of reliance....
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Regarding stop outgoing services in my no (8305166987)

 vijay banjare on May 23, 2017
This is my 3rd time complain for against same problem those my outgoing services in my no 8305166987 are stopped and my daily official work are hampered this give me mentally and financially stress company are responsible for all my loss i will go consumer forum for this if as soon as possibly not resolve my problem.otherwise we are free to choose other network if your company not capable to provide services to me...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Balance thief

 Diptimaan Basu on May 23, 2017
In my number 8100141978 I had recharged Rs.20 I got credited Rs.15 inspite of making no call s my balance came to Rs.9 next day. on 18th may 2017 the balance came to 0. How is it possible? I am not able to recharge my number again & I have also tried to call the costumer care but all in vain I am facing many problems as I am not able to call kindly solve my problem with immediate effect ....
Complaint comments  Read comments Complaint category Electronics & Appliances

Reliance Communications — Data charges/balance deducted without using data/other services

 jagdi92 on May 23, 2017
Data charges/balance deducted without using data/other services
Services My name is jagdish purohit (Mobile no 9329564450) regulary every month company deducted my balance without using any service. I have regulary complaint about said problem. But still not stop the deducting the balance. Kindly refund the my balance for last one year. My name is jagdihs purohit (Mobile no 9329564450) every month company deducted my balance for data service...

Pls solution pending almost two year Pls Help...
Complaint comments  Read comments Complaint category Telecommunications

Reliance Communications — Deduction of 60 rs from my balance

 gandha on May 23, 2017
Mere acounts balance se 18/05/2016 ko bina kisi karan se 60 rs deduct kar liya gaya hai. Or use wapas nahi kiya ja raha hai. Customer care se bat karne par wo kahte hain ki unke pas 3 din se purana data nahi rahta hai. Jabki deduduction period me mai delhi me tha or wanha phone se bat ho hi nahi paraha tha. Isliye us dowran mai customer complain se bat nahi kar paya...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Pathetic service given by reliance

 Bijaya Laxmi Mohapatra on May 23, 2017
I am fed up of the service been provided by reliance. Poorest network. Since three days continuously unable to connect through a reliance postpaid netconnect dongle nor prepaid one. Have recharged the prepaid thinking if its money concerned but all went in vain. Post paid billing due date is also in june. Still i am unable to user its services.

If i call in reliance customer care number it always says due to exigency our engineers cannot receive the call & after one ring itself the call gets disconnected. This shows how concerned in reliance for his customers. Also it shows how many...
Complaint comments  Read comments Complaint category Internet Services

Reliance Communications — Portability issue

 ykyadav07 on May 23, 2017
This is Sunita Yadav i am using reliance postpaid service in Ghaziabad UP 9818746276 now i need to port my reliance number to other network(Jio ). I tried but from last 25 days every time my request is rejected from your side,
with reason that 9818746276 mobile number is not active from Reliance or Reliance have not know about this number, I ask you that when Reliance have not responsible for this this number then why provide me every month bill and why i am paying bill,
That i have already paid
I have tried again port request to Airtel,

So i request you to...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Communications — Delay in the reimbursement of reliance landline [t2016112903c0s010z3563342]

 Vijay Nandan on May 22, 2017
Dt.22/05/2017

Hello sir,
This is vijay ravindranath nandan, forwarding this email to remind you about the reimbursement of reliance landline which we surrendered on 21st july' 2015.
Its been a year that we haven't receive our refund back which amounts rs.689.47/- (Complaint no : 2262027808) (Reliance landline no :022-32436094)
We enquired for six times after surrender of our landline telephone in reliance gallery [om enterprices ], opposite goregaon sports club, near toyota showroom, link road, malad (West), mumbai. And the attender informed that the money...
Complaint comments  Read comments Complaint category Landline & Home Phone Provider

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