Akosha.com — Return request rejected from paytm.

Address:	New Delhi, Delhi
Website:	Paytm

I had ordered a watch from paytm ( order no.[protected] and the watch that I received was very different from what was shown in the pictures that were uploaded by the seller. I am attaching the pictures of the seller and the actual product for your reference.

I have already called the support helpline and my experience was very bad. I am asking for return because of the cheating done by the seller as is clearly apparent from the pictures. I would gladly like to keep the product provided I am given the same product that I ordered.

I request you to please understand my concern as this is not a cheap product and it's a huge investment for me. I can't go through next 5 years wearing a watch I don't even like in the first place and it would be Paytm's fault.

I know that pictures can differ a little bit from the real product appearance but as you can see from the pics that I have attached that this is not such a case rather a case of complete dishonesty and cheating from seller's side.

I would also like to inform you that the watch has come to me with no cellophane paper on its dial which is not the case with new watches. Also as there is a half torn barcode sticker on backside of the box. It is looking as if it has been used as a display piece or so. N top of that majorly the product is very different from what it appears on the app. So i am not at all satisfied with the product. I requested for return but they rejected .
I am attaching you the following pictures as proofs.
I would be highly obliged if you could do something and sort this out.