Akosha.com — suspension of 8 numbers without any genuine reason

Address:

Mumbai City, Maharashtra, 400027

We are using vodafone corporate plan since november 2017 and there are 7 numbers under the plan. We had recently ported to vodafone after submitting all the necessary documents and procedure to be followed. Also our monthly dues have been cleared time to time. The problem is vodafone is suspending all our numbers every now and then it has happend on several occasions with reasons being unknown to their own staff when spoken because of which our work suffers. When we make any complaints they have been diverting us to ten different numbers and people who in turn never pick our calls and there is constant false promises given. We have made innumerable calls and sent innumerable emails to various vodafone ids but no help. They dont take time to suspend our numbers and when it comes to again starting it they take 24 hours and more. Even when the phones start they dont solve the problem and this is happend 3 -4 times. Phones not working during business ours is harming our work and reputation.