| Address: | Thiruvananthapuram, Kerala, 695011 |
I have to provide an income certificate to bank and had given a request via akshaya centre, burma road, kumarapuram few days back. Gave the documents requested by the lady there and rs.40. Today (5th june 2017) we got an sms message saying insufficient documents and the request has been returned/rejected from the village office. Went to the akshaya centre and asked the lady what all documents has to provided and showed the message. Her response was "do whatever the message says... I am busy here and can't do anything now" and turned her face away. Even though i waited she just kept on doing something else and wouldn't advice on what to do next.
The certificate cannot be obtained from the village office directly and hence we depend on these akshaya centres. How can we provide accurate information and get required certificates within the deadlines if the employees don't help? This is not the first time that lady showed attitude, but i couldn't take more of this. Was this information helpful? | 
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