Akshaya Centre — Unethical behaviour of personnel in akshaya center

Address:

Kottayam, Kerala, 686610

I am an expat and came for 2 weeks leave. During this period i approached nearest akshaya center peruva, kottayam owned by lily t v (Csc code :kl[protected] for adhar card. The concerned lady, lily t v, was not in a position to grant the service and was asking me to go back and come after wards. After standing the queue for 1 hour, she refused to look into my matter as if she had some personal grievances on me. While standing up the queue, many other persons including aged people also faced the same behaviour from her. An experienced old age man told me that he is coming for the 4th time, for a simple matter.
With due respect to government and the procedures, i would like to seek your attention to such irresponsible persons who has taken up the charge of setting up akshaya centers, these kind of persons are exploiting time, money of both government and citizens. I still wonder what is the mental pleasure that they get when they refuse service. The lady, lily t v, was using computer when i approached her for taking adhar. The way she uses computer was also not acceptable as if she was drooling some thing in system. Please appoint some eligible young enterpreneurs with techncial knowledge rather than people with attitude not brain and mind.