Alankritha By Reshma Deepak — Refund

Address:	Kerala
Website:	Alankritha by Reshma Deepak

I was buy aline kurti (Rs.1100) from alankritha_by_reshmadeepak (Instagram page) i was paid in online (Gpay) on sep 1st and i was cancelled the same day (Sep 1st) due to wrong address, the same day i called them and explain everything even i mailed to them. They told me it’s will take 4to7 days automatically amount will be credited your account. But after few days i just confirmed them to refund status. They never asking about order details told me that check your bank side. I thought they maybe refund my money. I was check my bank statement even i i’ll confirm my bank also. Refund never initiate from them but they told me without my details. Again i send mail with my bank statement proof and ask my refund initiate req num or confirmation msg. They told me send you soon. And couple of days i called them someone pick the call told me that i i’ll inform owner. They send you soon and suddenly disconnected the call while speaking. I called again the new person attend the call again i’ll tell my whole story. She told me wait 2days and disconnected the call. Again i called them again the new person attend my call i tell from beginning. They used to say the template word “send you soon” they never ask me my order details without any details attend and tell we send you soon. They never listen to customer issue. And they don’t proper response i’m really tired to contact them. They never care about customer money please don’t buy from them...

And main thing I got mail from your complaint department (NSA) they gave me a QR code to redeem my refund but I scanned the QR code but again amount was debited this time amount credit some one (Name: prince Bharadwaj) I don’t know why your scam the people totally I lost Rs: 2200/- already I’m frustrated why you guys are also scam the people many we trust you to complaint .. you also cheat the people money ..