Aldo - India — complain about shoe poor quality

Address:

New Delhi, Delhi, 110055

Hi sir/madam,
This is a complaining email about the quality of goods that you sell here, in india. Please don’t take these words on you as these are only for your company and it’s policy towards customers.
Thank you, if you really taken out time from your busy schedule to read this and i appreciate it because this may be a reason for making this brand global.
Now, we are back to the concern, i bought these shoes for-8000/-. I have hardly used them 10 or 12 times and now, the stitching is torn out! Apart from this the skin of shoe is also peel off which should be not done is leather shoes as they told me while purchasing this shoe. Great! But not expected this from a brand like-aldo.
I bought this pair of shoes from subhash nagar pacific mall - and while buying this, the thought in my mind was your brand image that was shining like the product when i purchased it, now when i used it, it proved "all that glitters is not gold". So, basically, what is the result now?
The result is the image of your brand has become like the status of this product which is eating dust in my shoe rack.
And this also leads to an ambiguous conclusion - either you guys don’t maintain the quality or your retail stores sell fake products. I don’t know which one is correct but i know what should be done next.
I will wait for my refund and your reply for next 15 days and then i shall be bound to process with national consumer helpline.
I hope you will answer this if really care about customers.