Aldo - India

Aldo - India Complaints & Reviews

Aldo - India — aldo shoe

 Rajesh2510 on Jan 15, 2018
I bought aldo shoes a month back from orion mall, rajajinagar, bangalore. The quality of shoe is so bad that the thread and stitches are coming out. What is surprising is this is one month old shoes. I walked into the store today[protected] in person to share my concern. The person who attended me was a store manager. He was careless and insensitive to what i am saying. He told me that all the shoes will tear like this in one month, so there is no gaurantee for any shoes. He even justified by showing his old shoes that this is the condition after one month. What was bizarre here is he was not apologetic...
Complaint comments  Read comments Complaint category Other

Aldo - India — defective design of the shoes (crack problem)

 Vishal2290 on Jan 12, 2018
I have purchased shoes of model - frealia-97 from select city walk (Saket) which cost me inr10999 on 6th december 2017.
Used the pair just for once and it developed crack in front due to its design fault.
Submitted back the shoes at the same place and they said they will get back to me. Its been around 15 days, i have been trying to contact them on the no. They gave [protected] but nobody is picking up my call from last 1 week....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Aldo - India — snake skin grey sandals

 kiran000 on Jan 8, 2018
The sandals were purchased at phoenix kurla in 1st week of november. After wearing it once the strap broke and was shown to them. Firstly they did not replace it, which they should have ideally as had worn it just once. They informed me that they would repair and give me. Have been following up with them for last 15-20 days there is no reply and the concern person has got transferred to phoenix lower parel.
I think its not professional for a brand like aldo to do so.

Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Aldo - India — shoes peeling off

 Rishabh Kirti on Jan 4, 2018
Hi i bought a new pair of aldo shoes from infiniti mall malad west mumbai at 25% off.. The shoes were of mrp 6990. I just wore them for the first time on 31st december 2017 and only after wearing once they have started to peel... This is extremely disappointing. On asking the showroom people they are telling me that you can’t keep shoes for a year and not use it.. How is that got to do anything with the quality of the shoe and it peeling off after wearing them for hardly 4-5 hours....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Aldo - India — complain about shoe poor quality

 Sandver on Dec 16, 2017
Hi sir/madam,
This is a complaining email about the quality of goods that you sell here, in india. Please don’t take these words on you as these are only for your company and it’s policy towards customers.
Thank you, if you really taken out time from your busy schedule to read this and i appreciate it because this may be a reason for making this brand global.
Now, we are back to the concern, i bought these shoes for-8000/-. I have hardly used them 10 or 12 times and now, the stitching is torn out! Apart from this the skin of shoe is also peel off which should be not done...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Aldo - India — white heels

 sakshi2412 on Dec 13, 2017
Hello sir,

Considering the fact that how big the brand is, i never thought that the company will not help me in getting my white heels fixed or i was expecting them to change it.

I bought a pair of white heels and i just wore it one time and the strap from one of the heels teared of. I reached out to the nearby store and requested them to change it or get the same fixed. But, no one bother to do anything.

I literally ended up wasting my money after buying shoes from your company. I would still request some help from your end.

My details...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Aldo - India — sandals

 Sonali.motla on Dec 12, 2017
Bought a pair from palladium aldo n strap broke in 1 wear within 1/2 hour ; cost of pair rs 4199/. I asked for email to complain to aldo and was provided wrong email by the manager mr salman. Inspite of repeated phone calls n visit to the shop, i have neither been given the correct email id, or got a replacement for my sandals. I even fwd the email to salman showing he had provided me wrong email. Inspite of 3 weeks, he has not forwarded the email to you n i’m at a loss of 4199/.
Kindly replace the sandals at the earliest as the pair was defective! And take action against yourmanager...
Complaint comments  Read comments Complaint category Other

Aldo - India — two shoe of same feet given to me

 Nutan Aggarwal on Dec 4, 2017
I am in pain as a customer... I bought these lovely boots 4m noida dlf mall aldo store... But with sheer negligence the staff packed both left feet boots in d box. And now they say that all the stocks have gone 2 the warehouse. There was no help offered other than exchance... But i do not want to exchange i want the same boots back. If the staff trues m sure they can get them.
Plz help...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Aldo - India — stain from white aldo bag was not removed

 riya kohli on Nov 11, 2017
I bought aldo white bag few days back and they had given me aldo cleanser costing rs 600 saying that it will help you removing all the dirt and stains from the white bag. But unfortunately, after getting the stain, i used it, nothing was removed and my bag remained stain. My bag is new and i have hardly used it before i was encountered with this problem. Kindly look into this matter and advice for how to resolve it.
Complaint comments  Read comments [1]Complaint category Universities

Aldo - India — my handbag

 Rose Arora on Nov 4, 2017
I took a bag of 8000 from ur store in chandigarh and in less than 15 days the brand name aldo started to come out.. N when i took the handbag to the store they din't took my complaint seriously. Plz help me with the solution. Else as we are your regular customer we wont visit ur store next time n wnt even suggest ny1 to go n buy stuff. Will be waiting for ur revert as soon as possible....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

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