Aldo - India — Refund amount not received after 28 days of filing return

Website:

www.aldoshoes.in

I am a customer who placed an online order from your website aldoshoes.in for order ID FYMP5F55AD4F0107EC83 on 7th of Sep.
I placed a return and refund for the boots after 24 hours, they have been collected from the address but there is no status for refund even after 28 days of filling the return.

I have been writing mails every alternate day to [protected]@majorbrands.in and [protected]@majorbrands.in but have received no refund but have received no effective response.

The customer care India number +91 [protected] says it is INVALID and no one seems to reply to emails.

How can such respectable brand treat their customer like this? This is highly disappointing.