Alice Blue India — Third party fund transfer refund delay

I jinto Paul wrongly transferred the amount from my third party account to my Demat account on 28/06/2021, after two days the amount is not shown in my Demat so I mailed Aliceblue, at that time they replied that they got the amount, debit statement with cancelled cheque copy they need for the refund so I mailed with statement and cheque copy after that they didn't reply anything, I ask the status daily but they didn't reply.
What should I do next?
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Alice Blue India customer support has been notified about the posted complaint.
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same here:...
see

Dear AB Grievances Team,

Sad to purchase this as the sales person Mr. Madhu gave me the following offer but even after 2+ months they haven't fulfilled even a single promise.

1. 10000/- Rs gift trading data free +
2. 10% profit share of the members Mr. Madhu will make other people join under my ID +
3. Prime whatsapp group member of Neotrade
4. I can switch to higher plans of neotrade in the same offer ( I was thinking this but now NOT at all after their nonsense after sale services)
5. I can get a refund of my purchase amount if I don't like this app. ( but they are not ready to refund the purchased amount)

Neo App may be good for regular traders but not for a new bee. The give fake promises including Mr. Madhu, Ms. VP of AB Ms. Vasuki and CEO of neolite Mr. Aditya.
They are ignoring things when I ask/reminded for promises.
Very very bad experience.

Arvind Kuril

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    +91 44 4912 2333
    +91 1800 200 5974
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