All Eyes Over Here — Extremely disappointed by their service. Couple of fraud people

Hi,
So a few days back, I ordered a dress from this fraud All eyes over here. The size was what I ordered but didn’t fit me, so I asked them to exchange it for a bigger size.
After multiple rounds of calls and messages, they gave me the number of their admin Kajal. She gave me the address where the order was to be returned and I got porter service to do intercity transfer because I am from Delhi and it was supposed to be returned in Mumbai. They have never even once picked up the call of the Porter people, and have not communicated properly with them. Even more so, the Porter person asked them to send their current location but this lady Kajal, never did even once. She has been responding erratically over text messages and still never makes sure that the package gets returned to them.
Extremely disappointed with them. I hope customers don’t get duped. The quality is sub par, nothing as compared to the pictures you see. They are extremely fishy and shady.