All India Net Solutions — non attendance of complaint

Address:

Ludhiana, Punjab, 141002

Complaint of net plus broadband netplus customer id 1371634
With great anguish, i am sorry to write to you that my net is not working since i take the connection from your company on 5th dec;2018 as the desired speed as per your commitment was never seen. However, i contacted you over the phone in the last weak of jan;2018 then it was told to me that the entire area has the problem and i had not lodged any complaint but from 1st feb;2019 my network totally stopped and lodged a complaint vide ticket no.[protected] which has not be resolved till date.
On 4th feb; i again lodged the complaint vide ticket no[protected] and repeated reminders 0n 5th feb;[protected],[protected],[protected] on 6th feb;[protected]on 7th feb; ticket no[protected], on 8th feb;[protected], on 9th feb; ticket no[protected],[protected],[protected], on 10th feb; ticket no.[protected],[protected],[protected] and today vide ticket no.[protected],[protected],[protected],[protected] but to my dismay you are closing all these tickets at your own even i am lodging my complaint again and again. Is it the way to serve the consumers even i make the payment for 6 months in advance. I once again request to you that you are not in a position to resolve the complaint, therefore, please return my entire amount which i made in advance and disconnect my net.

Balbir singh dhooria
Mobile no [protected]
[protected]@gmail.com