Allahabad Bank — I am complaining about my refund money of rs 999

Address:

18/B dr biresh guha street kolkata 700017, 700017

Hello i was order a product from paytm the my product is cancelled and they are initiated my fund to my account no and my paytm order is no is [protected] and the dat and time is 24th october2018 9:18am and the amount is rs999 and this is my reference id[protected] number which is given by paytm they are refunded my money.. But my bank is not process yet from last 8 months...