Allahabad Bank — I need my money refunded

Address:

Kamrup, Assam, 781123

On 24 january i booked tickets 2 times from ghy to bth. But for some reason the booking was unsuccessful but my money got deducted both times. I tried to contact paytm customer care bt i recieved a message that they have processed the money. But i didnt get any money refunded. I need my money as soon as possible.
Booking id[protected]
Amount deducted - rs 1155
Booking id-[protected]
Amount - rs 1155