Allahabad Bank — Money deducted from debit card but not credit to PAYTM wallet

Address:	Faridabad, Haryana, 121007
Website:	www.allahabadbank.in

I have tried to add money in paytm wallet from my allahabad bank debit card on 25/12/2016.
I continuously tried 1500rs for 3 times. But every time money got debited from card but not credit to paytm wallet.
I have taken mail confirmation from paytm that no money is transferred to their account.
Since 01 jan 2017, i am continuously following up this matter with allahabad bank by following means:
1. Submit written request to allahabad bank branch (Dav sector 14 faridabad). But no response from bank branch.
2. Phone followup with zonal officer - ms lalita ramchandaran (#[protected]). She always says she will check but no resolution yet.
3. Online complaint register in website: https://www.allbankcare.in/alb1/APPS/cgrc/FRM_CUST_COMP.aspx
Complaint id: albcare24809
But on status check it says "no action taken yet!!"
I didn't get resolution from any of the above.

Attaching bank transaction entry of 1500rs three times
Please look into the matter and refund back my money 4500rs asap

Ritu vij