Allahabad Bank — My failed payment 15000 is not refund, 27 days over

Address:

203135

Dear Sir,
On 26 dec i was loading cash in paytm wallet through Rupay allahabad debit card
Account no. [protected]
Bobby Jewar Branch, GB nagar.
Amount was 15000 rs, but that transaction was failed and debited my account. So, i had go to Paytm office according they have been refund money to bank and ensure me that bank will refund you within 7 days.
Now approx 1 month is over but still now payment is not rufund. I have coordinate with manager of bank but no response.

I request you to please take immediate action and find all attached file with my updated statement and all mails.

Sir i have very urgent of my money.
Really, I am very upset.

+91_[protected]