Allahabad Bank — refund amount

Address:

560085

Iam vinay s aarya and i have an account in allahabadh bank hanumanthnagar branch and i had ordered a product on amazon and made my payment online and returned it as well but i didnt get any refund amount and the amazon customer care is telling we have intiated the refund long back 10 days before but your bank is not providing u the amount.kindly consider my request and process the refund amount as soon as possible