Allahabad Bank — refund the money fast

Address:

Aligarh, Uttar Pradesh, 202001

Hi sir/ma'am

I hope you are good!!!

I am amir mehmood, i have an account in allahabad bank since more than 9 years with a/c no. [protected]. The bank address is "aligarh muslim university campus, dist. - aligarh state - uttar pradesh pin-202001"

I have two things which i have to discuss and want you to take immediate action.

A)- 7 days before on 17th december 2018 morning at 10 a. M i have purchased a product on amazon through online payment app of allahabad. Then i cancelled at 10 : 48 am on same day. I got the refund success message on my number through amazon on same day at 12: 48 and they said you will have your refund through bank within 3-5 days. As today this is the 8th day morning and i didn't have the refunded amount yet. My refunded reference number is[protected]. Can you please let me know why i did not receive the refund yet? I belong to a poor family and i have collected cash with a very hard work and still i am unable to use that amount for my personal use. Dont you think the service is too slow? Should i transfer my account from allahabad? I patiently waiting to get my money but not received yet. Kindly take immediate action.


B)- on 20th december 2018 i went to my local area atm to withdraw some money for personal work but at that time the internet connection was poor and two times i tried to withdraw 4000 inr means a total of 8000 but due to the internet connection problem i got the message that your 8000 inr deducted and even i have not got that amount. Then i found it is a connection problem and i will get my money with next 24 hours as it is going to be more than 4 days and still i didn't received my money yet. Kindly do same action on the same.