Allahabad Bank — transaction decline but money deducted from my account

Address:

110016

Sir,
I am a account holder of allahabad bank karol bagh new delhi a/c no-[protected] and i used my atm card twice on 07.05.2018 at approx12:07 pm and 12: 20pm pm. To book my flight from goibibo. 8101₹ was deducted from my account while yhe transactions has been declined. But the amount of rs.8101. Has been debited from my account. Now i want a refund of rs. 8101. I call to allahabad bank karol bagh they told me to wait for 78hours but still my money is not refunded.