Ibibo Group / Goibibo Customer Care
Ibibo Group
Customer satisfaction rating: 54%
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2577
COMPLAINTS

Ibibo Group / Goibibo Customer Care

Ibibo Group

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Address
5th Floor, Good Earth City Centre, Sector-50
Gurgaon
Gurgaon District
Haryana
India - 122018

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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230
down
162
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136

Phone:
Phone:
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160
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123
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138

Additional info
Ibibo Group (CEO's Office)
5th Floor, Good Earth City Centre, Sector-50, Gurgaon - 122018, Haryana
+91 12 4674 9000

Gurgaon
5th Floor, Good Earth City Centre, Sector-50, Gurgaon - 122018, Haryana
Tel: +91 92 1302 5552
Tollfree: 1860 258 5858

Bangalore
RMZ Millenia, Tower A, 2nd Floor, Ulsoor Road, Bangalore - 560008, Karnataka
+91 80 4250 1300

redBus - Corporate Head Office
3rd Floor, Karle Premium, # 1 Old Airport Road, Opposite Manipal Hospital, Kodihalli, Bangalore - 560008, Karnataka
+91 80 3003 8301

View More Information...

Customer satisfaction rating
54%
Complaints
2577
Pending
116
Resolved
1346
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Ibibo Group / Goibibo Complaints & Reviews

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Ibibo Group / Goibibo — regarding cancellation of a flight booking against full refund

 Abhishek Patil32 on Feb 27, 2020
Respected Sir,

I have booked my flight from Mumbai to Taipei via Singapore on 5th March and a return on 25th...
Complaint comments  Read comments Complaint category Travel Agents

Ibibo Group / Goibibo — delay in refund of payment by months and refuse to pay compensation as per policy of company and reserve bank of india

 SumitGhosal073 on Feb 26, 2020
I have made a payment from my ICICI bank account for an amount of Rs 1541.00 to goibibo.[protected]@axisbank through upi ID[protected]...
Complaint comments  Read comments [1]Complaint category Travel Agents

Ibibo Group / Goibibo — can't able to use gocash amount

 Armaan Gill on Feb 26, 2020
On 24th feb 2020 i filled a complaint in goibibo customer care whose ticket number is 31194735. I have not received any resolution...
Complaint comments  Read comments Complaint category Airlines

Goibibo — flight tickets delayed

 Abhishek Patil32 on Feb 25, 2020
I had booked my flight from mumbai to taipei via singapore on 5th march 2020 and a return on 25th march 2020 on goibibo website.
Complaint comments  Read comments Complaint category Travel Agents

Ibibo Group / Goibibo — regarding refund of money

 Kunal_1075 on Feb 24, 2020
At around 10:45 on 24th feb 2020 i tried to book 2 airline tickets from mumbai to delhi dated 15/02/2020. the transaction...
Complaint comments  Read comments Complaint category Airlines

Ibibo Group / Goibibo — hotel property refuse to check in due to online booking

 jitendra behera073 on Feb 24, 2020
Date of the incident - 06/10/2019
Oyo 41323 hotel raj heritage
I had booked hotel in hotel raj heritage from...
Complaint comments  Read comments [1]Complaint category Restaurants & Bars

Ibibo Group / Goibibo — bus breakdown & misbehaving by bus driver

 Raghu Rajpurohit on Feb 24, 2020
Dear sir,

Writing you this email is to make you understand and needed some important facts to come to your...
Complaint comments  Read comments Complaint category Unauthorized charges

Ibibo Group / Goibibo — not refund receive

 Virendra Nishad on Feb 23, 2020
Sir hamne goibibo se flight ka ticket 17/05/2019 koi book kiya thaa, jiska total price 3105 rupay thaa maine bank sbi se phone...
Complaint comments  Read comments [3]Complaint category Travel Agents

Ibibo Group / Goibibo — not taken action timely

 Kanuj2k on Feb 23, 2020
This is regarding my online booking done with you on 21/2/2020 from me and family for onward n retun journey from new delhi...
Complaint comments  Read comments Complaint category Airlines

Ibibo Group / Goibibo — cancellation of ticket booked from chennai to kochi by spicejet.

 S B NANDAKUMAR on Feb 21, 2020
Sir, i had booked ticket by goibibo on 17th feb 2020 from chennai to kochi pnr no. D6sghv on 23rd march 2020 total amount...
Complaint comments  Read comments [1]Complaint category Airlines

Ibibo Group / Goibibo — regarding refund of cancellation amount of booking id htlse7n96z

 biswadev Maji on Feb 20, 2020
I had booked 3 rooms for 03 night at hotel sea horse, digha from 22 march (Check in) 25 march (Check out)

In...
Complaint comments  Read comments Complaint category Other

Ibibo Group / Goibibo — refund of cancelled ticket not yet received since one year

 amitas0605 on Feb 20, 2020
I had booked 3 jet airways tickets (Pnr - wajeji) from mumbai - london - washington dc through goibibo on 19th feb 2019. The...
Complaint comments  Read comments Complaint category Airlines

Ibibo Group / Goibibo — unable to delete account or history

 DianaJayaraj on Feb 19, 2020
On goibibo, there is no option to delete booking history. There is no provision to delete the account also.

This...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Ibibo Group / Goibibo — not able to contact any person of goibibo for claiming refund

 deepak rai srivastava on Feb 19, 2020
Respeted Sir,

I have booked the ticket from Lucknow to Ahmedabad, PNR no 09hfgg by GOAIR from your esteemed...
Complaint comments  Read comments Complaint category Travel Agents

Goibibo — e-ticket confirmation pending after successful payment [Resolved]

 bitanubanerjee on Feb 19, 2020
I was done a flight booking through goibibo vide booking id - tuakhtvpm, for air india flight for 13th march vide prn - yd3z7,...
Complaint comments  Read comments [1]Complaint category Travel Agents

Ibibo Group / Goibibo — money debited from account but booking undone

 Tejasvi Sachdeva 0308 on Feb 18, 2020
Hello,
On 18th January, 2020 at night. i was trying to book hotel shompen in Port blaire from Go Ibibo website, after...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Ibibo Group / Goibibo — flight ticket booking

 Chitti nit on Feb 18, 2020
On 15th feb 2020, i booked the air india flight ticket (Delhi to hyd) in goibibo for 20th feb. Amount was deducted but status...
Complaint comments  Read comments Complaint category Airlines

Goibibo — flight fare confiscated

 Arjita SC on Feb 17, 2020
With immense grief, i would like to let you know that the services from goibibo customer care has been really dissatisfying...
Complaint comments  Read comments Complaint category Airlines

Goibibo — cash paid but ticket not issued

 Joffy Raphael on Feb 17, 2020
I issued multi city ticket on 15th february to cok dmk - 23 feb 20 & connection flight to dmk vte - 24 feb 20 and paid 13,...
Complaint comments  Read comments Complaint category Travel Agents

Ibibo Group / Goibibo — payment done, booking not confirmed

 Nitin B Siddharth on Feb 17, 2020
My ticket money is deducted but it is not confirmed.
I am also unable to contact the customer support due to their...
Complaint comments  Read comments Complaint category Airlines

Recently Discussed

1 days ago
Ibibo Group / Goibibo
delay in refund of payment by months and refuse to pay compensation as per policy of company and reserve bank of india
1 days ago
Ibibo Group / Goibibo
hotel property refuse to check in due to online booking
3 days ago
Goibibo
flight tickets delayed
3 days ago
Ibibo Group / Goibibo
not refund receive
3 days ago
Ibibo Group / Goibibo
cancellation of ticket booked from chennai to kochi by spicejet.

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