Ibibo Group / Goibibo Customer Care
Ibibo Group
Customer satisfaction rating: 49%
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2974
COMPLAINTS

Ibibo Group / Goibibo Customer Care

Ibibo Group

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Address
5th Floor, Good Earth City Centre, Sector-50
Gurgaon
Gurgaon District
Haryana
India - 122018

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
246
down
177
up
112
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149

Phone:
Phone:
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166
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135
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102
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147

Additional info
Ibibo Group (CEO's Office)
5th Floor, Good Earth City Centre, Sector-50, Gurgaon - 122018, Haryana
+91 12 4674 9000

Gurgaon
5th Floor, Good Earth City Centre, Sector-50, Gurgaon - 122018, Haryana
Tel: +91 92 1302 5552
Tollfree: 1860 258 5858

Bangalore
RMZ Millenia, Tower A, 2nd Floor, Ulsoor Road, Bangalore - 560008, Karnataka
+91 80 4250 1300

redBus - Corporate Head Office
3rd Floor, Karle Premium, # 1 Old Airport Road, Opposite Manipal Hospital, Kodihalli, Bangalore - 560008, Karnataka
+91 80 3003 8301

View More Information...

Customer satisfaction rating
49%
Complaints
2974
Pending
43
Resolved
1419
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Ibibo Group / Goibibo related photos (1723)

Ibibo Group / Goibibo Complaints & Reviews

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Ibibo Group / Goibibo — Refund on suspension of flight

 Ajaymf1988 on Jul 8, 2020
Booked Indigo flight tkt scheduled depart on 11 july 2020 PNR DLQYTQ flight no 6E2486 but company suspended the flight due...
Complaint category Airlines

Ibibo Group / Goibibo — Failed in flight ticket cost refund

 Srinivas Dasu on Jul 7, 2020
I am working in Delhi in a media company.during lockdown period I booked a ticket from Delhi to Hyderabad on 19th April 2020..air...
Complaint category Airlines

Ibibo Group / Goibibo — Refund total amount of Rs.22908. [Resolved]

 Rajan Aind on Jul 7, 2020
Dear sir,

This is reference to the booking id gofldkmb[protected] on 3rd june 2020,
For which the...
Complaint category Airlines

Ibibo Group / Goibibo — air ticket pnr no y34wh

 Joydeep Bhaumik on Jul 6, 2020
I have not recieved the refund against the abovereferred air tickets which were cancelled due to covid 19.
An early...
Complaint category Airlines

Ibibo Group / Goibibo — non received of refund cancellation of train due to covid19

 9654637277 on Jul 6, 2020
Dear sir/madam,
Request to kindly check my refund status of my train number-16724 ananthpuri exp, from ncj-ms, dated...
Complaint category Railways

Ibibo Group / Goibibo — Indigo flight PNR : NIC62Z Refund needed URGENTLY!!!

 Harishankar Satapathy on Jul 5, 2020
To: [protected]@goibibo.com, [protected]@goibibo.com,
Cc: [protected]@govmu.org, [protected]@govmu.org, pmo.[protected]@govmu.org
Complaint category Airlines

Ibibo Group / Goibibo — Money deducted by ibibo web

 Ashok Damani on Jul 5, 2020
Hi,

I tried to book a flight from hyderabad to jaipur on cleartrip, but after making the successful payment...
Complaint category Travel Agents

Ibibo Group / Goibibo — Not giving me any refund

 Abhishek750 on Jul 4, 2020
Book ticket from Delhi to Gaya from goibibo on 2nd April for 19 April which was cancelled automatically due to corona outbreak...
Complaint category Airlines

Ibibo Group / Goibibo — refund issue - covid-19 may end but not refund issues with goibibo.

 navya damacharla on Jul 4, 2020
Hi team,

Created 9 tickets as of now for the refund on flight cancellation happened in mar 2020. Just imagine...
Complaint category Airlines

Ibibo Group / Goibibo — No Refund, Impossible to reach their Support, Harrasment

 Nidhi_Dekate on Jul 4, 2020
I had booked my flight from Bangalore to Ahmedabad for 16th April. However 2 days before the flight I was notified by Goibibo...
Complaint category Travel Agents

Ibibo Group / Goibibo — Refund of air ticket fare

 Bejoy das on Jul 4, 2020
I have booked a ticket from seattle to delhi via paris through goibibo (Pnr g2k7t4 travel date 18 mar 20). But the flight...
Complaint category Airlines

 Ayushjalan21 on Jul 3, 2020
The amount of refund due to flight cancellations due to covid has not been full. Goibibo has deducted cancellation and reschedule charges from the refund amount which is totally wrong.


Refund amount deducted

Complaint Status


[Jul 05, 2020] Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Complaint comments  Add a commentComplaint category Airlines

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    Goibibo — wrong charges recover for canceled flight under covid-19 threaten & lockdown [Resolved]

     Manoj Kr Dogra on Jul 3, 2020
    Hi, mr. Sanjay bhasin
    Greetings of the day.

    I need your intervention urgently.
    For last two months...
    Complaint category Airlines

    Goibibo — Flight booking refund

     shankarmishra1989 on Jul 3, 2020
    My booking id is gofldand9a[protected] with pnr k1vkwm.
    I cancelled the ticket through goibibo app. The refund processed...
    Complaint category Airlines

    Ibibo Group / Goibibo — refund of money from goibibo

     Ramki1949 on Jul 3, 2020
    Subject: my flight ticket mumbai-chennai 7th may 2019

    My pnr no. V5eyxt.

    I had booked air ticket...
    Complaint category Airlines

    Ibibo Group / Goibibo — Amount deducted from my account and credit in goibibo Hdfc account afterthat show payment failed and not refund amount

     Meenakshi Madaan Vij on Jul 2, 2020
    I booked room on 26 june for one night stay at Hisar on 27 June. My amount deducted and afterthat they show payment failed...
    Complaint category Banks

    Ibibo Group / Goibibo — Canclled flight refund not given not cancelled ticket

     SHINAZ AP on Jul 2, 2020
    BB91SJ ticket PNR number
    Travel from Jharsuguda to Hyderabad

    But due to some operational issues spicejet...
    Complaint category Airlines

    Ibibo Group / Goibibo — Flight cancelled refund not yet receive

     Manzoor84 on Jul 2, 2020
    I have booked a ticket thru your website last year in month of april 2019 on jet airways from atq-del-sin unfortunately jet...
    Complaint category Airlines

     Anshul RaNa OFFICIAL on Jul 1, 2020
    My PNR J743GK my Refund Was RS. 13030 aNd aiRline Refunded you Full Credit and You Only giving back only RS 402 That Not fair I want my full refund back and airline has Refunded full amount to Goibibo but haven't give half of my money I want my full refund back help me


    Less Refund

    Complaint Status


    [Jul 02, 2020] Ibibo Group / Goibibo customer support has been notified about the posted complaint.
    Updated by Anshul RaNa OFFICIAL Jul 01, 2020
    My PNR J743GK my Refund Was RS. 13030 aNd aiRline Refunded you Full Credit and You Only giving back only RS 402 That Not fair I want my full refund back and airline has given full refund to Goibibo but they are deducted to much fee I want my money back I want my Rs 13030 back plz help me they are only giving Rs 402 worst tarvel agent in world please help me

    Complaint comments  Add a commentComplaint category Unauthorized charges

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      Ibibo Group / Goibibo — Refund issue Against Flight Cancellation. Tracking from last 2 months

       navya damacharla on Jul 1, 2020
      Hi Team,

      As of now I created 9th ticket in GOIBIBO, For one Flight Cancellation(From Airlines end). Not sure...
      Complaint category Airlines

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