Ibibo Group / Goibibo
Ibibo Group
Customer satisfaction rating: 40%
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4210
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Ibibo Group / Goibibo Customer Care

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Address
5th Floor, Good Earth City Centre, Sector-50
Gurgaon
Gurgaon District
Haryana
India - 122018

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
290
down
262
up
134
down
216

Phone:
Phone:
up
200
down
205
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121
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201

Additional info
Ibibo Group (CEO's Office)
5th Floor, Good Earth City Centre, Sector-50, Gurgaon - 122018, Haryana
+91 12 4674 9000

Gurgaon
5th Floor, Good Earth City Centre, Sector-50, Gurgaon - 122018, Haryana
Tel: +91 92 1302 5552
Tollfree: 1860 258 5858

Bangalore
RMZ Millenia, Tower A, 2nd Floor, Ulsoor Road, Bangalore - 560008, Karnataka
+91 80 4250 1300

redBus - Corporate Head Office
3rd Floor, Karle Premium, # 1 Old Airport Road, Opposite Manipal Hospital, Kodihalli, Bangalore - 560008, Karnataka
+91 80 3003 8301

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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40%
Complaints
4210
Pending
0
Resolved
1670
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Ibibo Group / Goibibo Complaints & Reviews

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The money has been deducted from account with the transaction id [protected] (SBI) while booking hotel rooms for two days...
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I had booked a flight ticket on 27th Jul 2021 from Male to trivandrum on 12th Aug 2021, but I didn't receive the ticket copy in my mail, amount debited from my account.
Pls confirm and update on [protected] / [protected]@gmail.com

Request refund or ticket copy.
Jul 28, 2021

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    Due to cancellation of flight from Mumbai to Chennai and as per the invoice and mail of Goibibo, I was supposed to received...
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    Dear Customer Support Team,

    This is in regard to booking id: TUAKDW33W
    PNR: XUMBUR

    On...
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    8th March, I had styed in the hotel, but I had a double booking by mistake and paid the amount to GOIBIBO, who's customer...
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    I made two bookings on 23rd of June 2021. One booking at 6:35 pm of amount 1350 and second booking at 11:51 pm of amount 1048...
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    Did you get my email from your mailing list as well as you can see from the store and
    Jul 27, 2021

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    Ibibo Group / Goibibo customer support has been notified about the posted complaint.
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      Sir i made a ticket for domestic flight amount had been deducted but ticked had not made please refund my money.
      Jul 25, 2021

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      Ibibo Group / Goibibo customer support has been notified about the posted complaint.
      payment had done on 26 july.
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        I was trying to add balance to my amazon pay balance on 17/7/21 through net banking. The money was deducted from my account and went to Ibibo Web Private Ltd. It was not received by Amazon. Pls refund my amount as soon as possible.
        Jul 25, 2021

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        Ibibo Group / Goibibo customer support has been notified about the posted complaint.
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          In 2020 I had booked a flight from Delhi to madurai having I'd no. GOFLDANDD[protected].

          Unfortunately...
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          My flight ticket PNR NO. S2J54Z my refund amount transfer to original payment for upi the amount not transfer to my account it says 5 to 7 days to transfer but it completes 70days what I can do.
          Jul 25, 2021

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          Ibibo Group / Goibibo customer support has been notified about the posted complaint.
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            Date of Incident: 23rd July, 2021.
            Booking the Indigo flight from Pune to Ranchi via Hyderabad.
            The flight from...
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            I made flight booking and money deducted from my paytm account.booking not showing in my trip.not able to get booking or refund.br...
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            I try to buy mobile case in amazon.in

            but... 2 times payment successful and amount deducted in my union bank...
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            Dear Sir/ Mam,

            I am received the RRN but amount will be not reflected my ac. RRN[protected]. Please resolve...
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            Dear Sir/Mam,

            I am received the RRN but amount will be not reflected my ac. RRN [protected], Please resolve...
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            Booking ID:HTLUB4U87C
            I made a UPI Payment of 14959 for my booking through Scan and Pay from my ICICI bank IBiz application....
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            I paid for a hotel booking on Goibibo through Mobikwik. Amount was deducted from my account and it was a successful transaction...
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            I have booked flight tickets thru goibibo. The flight got cancelled however i did not received the full refund of the paid amount. Please see below the flight details:

            - Nagpur to Mumbai flight
            - flight no: G8141
            - Date: 27th June
            - booking reference id: GOFLDMTA89F[protected]
            Jul 21, 2021

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            Ibibo Group / Goibibo customer support has been notified about the posted complaint.
            NO actions taken by GoIbibo yet!!!
            1 Comment
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