Ibibo Group / Goibibo Customer Care
Ibibo Group
Customer satisfaction rating: 56%
Submit a Complaint
2435
COMPLAINTS

Ibibo Group / Goibibo Customer Care

Ibibo Group

TwitterFacebookLinkedInYoutube
Address
5th Floor, Good Earth City Centre, Sector-50
Gurgaon
Gurgaon District
Haryana
India - 122018

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
222
down
161
up
103
down
134

Phone:
Phone:
up
153
down
120
up
90
down
135

Additional info
Ibibo Group (CEO's Office)
5th Floor, Good Earth City Centre, Sector-50, Gurgaon - 122018, Haryana
+91 12 4674 9000

Gurgaon
5th Floor, Good Earth City Centre, Sector-50, Gurgaon - 122018, Haryana
Tel: +91 92 1302 5552
Tollfree: 1860 258 5858

Bangalore
RMZ Millenia, Tower A, 2nd Floor, Ulsoor Road, Bangalore - 560008, Karnataka
+91 80 4250 1300

redBus - Corporate Head Office
3rd Floor, Karle Premium, # 1 Old Airport Road, Opposite Manipal Hospital, Kodihalli, Bangalore - 560008, Karnataka
+91 80 3003 8301

View More Information...

Customer satisfaction rating
56%
Complaints
2435
Pending
62
Resolved
1326
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Ibibo Group / Goibibo Complaints & Reviews

Sort by:

Ibibo Group / Goibibo — cash back not received

 Pradnyasalunke on Dec 7, 2019
I have made a booking on Goibibo in which HDFC is partnered with Goibibo to provide a cashback of Rs.1181 on booking of domestic...
Complaint comments  Read comments Complaint category Airlines

Ibibo Group / Goibibo — rescheduling of flight not done

 sharma damini on Dec 6, 2019
I booked a flight ( Hyderabad to Paris) i wanted to reschedule my flight since it had long layover at Jeddah. I told them...
Complaint comments  Read comments Complaint category Airlines

Ibibo Group / Goibibo — accidental cancellation of my flight

 Veerdhaval on Dec 5, 2019
Pnr no. Egpchm.
Flight from bom to goa and back, 14th dec to 19th dec 2019.
Called made to goibibo customer...
Complaint comments  Read comments Complaint category Airlines

Ibibo Group / Goibibo — flight ticket payment issue

 Sjsom on Dec 5, 2019
I booked a ticket from Goibibo app...From Mumbai to Bhubaneswar via Hyderabad...I paid 8778 via Google pay...And the amount...
Complaint comments  Read comments Complaint category Airlines

Ibibo Group / Goibibo — air ticket cancellation nitrr

 राघवेंद्र भालेराव on Dec 5, 2019
Hello,

I traveled on following pnr from ahmedabad to auckland via singapore.

Ahmedabad to...
Complaint comments  Read comments Complaint category Airlines

Ibibo Group / Goibibo — refund not reflected in bank account even after few days

 [email protected] on Dec 4, 2019
Ibibo group / goibibo — pending refund status...
I didnt receive refund of my ticket which i cancelled from go ibibo...
Complaint comments  Read comments Complaint category Travel Agents

Ibibo Group / Goibibo — issue with refund amount - flight cancellation by airline-goibibo, indigo

 Arun s nambiar on Dec 4, 2019
I have booked a flight from varanasi to kannur (Via hyderabad) on 05-oct-2019 for the date 25-dec-2019
Yesterday on...
Complaint comments  Read comments Complaint category Airlines

Ibibo Group / Goibibo — unable to open my ibibo email account

 sneha9654 on Dec 3, 2019
I opened mail account (M. [protected]@ibibo.com) in ibibo in 2010 and that mail id i given in my fb account and some other...
Complaint comments  Read comments Complaint category Computer Software

Ibibo Group / Goibibo — need gst invoice for the ticket no. 0989443015628, 0989441456779, 0989441456780 and 0989443015629

 Vijay9629262600 on Dec 3, 2019
Please to inform you that the ticket was purchased for our company m/s vijay trading company with gstin no. 33aakfv6742l1z0,...
Complaint comments  Read comments [1]Complaint category Airlines

Ibibo Group / Goibibo — hotel room booking, cancellation refund

 SanishJ on Dec 2, 2019
I had booked room trough goibibo website, booking id:htlb3wmlxj
26th november 2 am at the white balcao, as there was...
Complaint comments  Read comments Complaint category Travel Agents

Ibibo Group / Goibibo — unable to login

 Tanmay Mishra 1099 on Dec 2, 2019
I opened mail account ([protected]@ibibo.com) in ibibo in 2010 and that mail id i given in my fb account and some other websites.....
Complaint comments  Read comments [1]Complaint category Other

Ibibo Group / Goibibo — payment done but goibibo claims they did not receive money

 ARITRA ADAK on Dec 1, 2019
I have done a payment of rs.3926 via google pay in the goibibo app. But neither did i receive any ticket nor any confirmation...
Complaint comments  Read comments Complaint category Travel Agents

Goibibo — scamming customers with hidden costs not visible at the time of booking

 Harsha Jethmalani on Dec 1, 2019
I booked a hotel room through goibibo (In goa - hotel neelam grand in the name of name: diya jagger, booking id: htl4lslnuk,...
Complaint comments  Read comments Complaint category Travel Agents

Ibibo Group / Goibibo — cashback not received on flight booking.

 SamkitJain306 on Nov 30, 2019
I had booked a flight using HDFC debit card on goibibo, under the ongoing offer I was supposed to receive the cashback. But...
Complaint comments  Read comments Complaint category Travel Agents

Ibibo Group / Goibibo — auto approved/deducted different amount

 maheshmlpn on Nov 29, 2019
I booked hotel and after applying hdfc card coupon code, showing amount 3931. I entered cvv and then got message to approve...
Complaint comments  Read comments Complaint category Unauthorized charges

Ibibo Group / Goibibo — regarding harassment by hotel authorities

 Avirup Goon on Nov 29, 2019
Booking id - htlvf5dbts.. Oyo 16496 trinayani atithi niwas. My booking was for 3 rooms scheduled on 28th-29th november for...
Complaint comments  Read comments Complaint category Other

Ibibo Group / Goibibo — regarding refund of rs 9865

 navy1977 on Nov 28, 2019
I am regularly booking hotels through GOIBIBO. this time i booked a hotel for Rs 9865/- and requested them to cancel hotel...
Complaint comments  Read comments Complaint category Travel & Vacations

Ibibo Group / Goibibo — my money refund

 Shashank0090 on Nov 27, 2019
I booked the hotel in oyo 9856 hotel mp in raipur. My pnr no:[protected], the hotel manager is saying he will not accept the...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Ibibo Group / Goibibo — refund request for pnr left and booking id tuaqkfqsi

 Devender Sibal on Nov 27, 2019
Dear sir,
I have booked 3 flight for my family at 16 feb, 2019 (Goibibo.com) for aan-auh-del and del-auh-aan from...
Complaint comments  Read comments Complaint category Airlines

Ibibo Group / Goibibo — just stay gulmohar hotel

 g_moily on Nov 26, 2019
Had a very bad experience with juststay gulmohar hotel. We had requested for an early check in and were promised by mr rakesh...
Complaint comments  Read comments Complaint category Travel & Vacations

Recently Discussed

(6 minutes ago)
Land Rover Motors Worldwide
Payment
(7 minutes ago)
Jp Solution
regarding fake money demanding
(7 minutes ago)
Trai
dish tv not giving service properly and ignoring me when I have been done my recharge
(9 minutes ago)
Dishtv
calls
(15 minutes ago)
Dish TV
promotional calls

Featured Complaints