Allen Career Institute — not able to login, and no response from them to action

Address:

Chinchwad Pune

My ward nikhil bawaskar not able to login since last 2 days, and allen it is not solving problem inspite many followup.
Detail of my ward :
Name: nikhil bawaskar
Application no: 20161175
Batch x phase iii
Center : chinchwad pune

Day by day he is loosing the class content & allen is not sharing the content after the class over.