Allen Solly — Refund not received even after 2 months

Website:www.allensolly.com

Hi Team,

I had placed an online order on Allen Solly website, on which I had to return one shirt but u was not able to do so because the parcel was not showing as delivered
So I placed a complaint on 18 January that I am unable to return this item for which I got revert on 25th Jan and the parcel was returned on the same day.

But refund of the same is not yet credited to my account, I am trying to mail them several time asking for contact details but I haven't received any update or resolution for the same.

They have only mail service and no call services which makes communication very difficulty

I am trying to reach them several times but I am not getting any proper resolution

Screenshot for the same is attached

I am awaiting for the refund of 980 rupees for Allen Solly black shirt.
+2 photos
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Mar 23, 2021
Updated by Hemangi Nawale
Awaiting for the resolution
Complaint comments 

Comments

Same here. Allensolly customer care does not respond to mails. No call backs on request. I had placed order for 2 jackets and did not receive it. Try raising a complaint in resolver.in

I got a response from customer care after raising issue in resolver. But, did not get the refund yet though.

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