Alliance Infrastructure Projects / Alliance Group — False commitment on referral bonus & Unprofessional behavior

This is regarding the house i booked with Urbanrise Manhattan Condos project. I booked two flats H505 & H1809 and i was promised a referral bonus. However its been 1 year and didnt get the referral bonus yet despite numerous follow ups in person and over the phone. I am getting false commitments from Jayakumar & Rafiq that i would get it in a weeks time everytime i follow up, but didnt get it. I was getting multiple call backs and both of them visited my house multiple time during the booking time to get the initial payment and home registration. However there has been no calls and its me who is following up everyday to get an update regarding referral bonus issue. Sandhya from the same team who called me regarding the pending payment approval for further loan processing was sarcastic on calls. She promised me multiple times that she would check on referral bonus issue and get back with an update. But just calls me only regarding the payment approval everytime and i completely didnt like the way she spoke to me today. I want to cancel both my house bookings with Urbanrise.
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Alliance Infrastructure Projects / Alliance Group customer support has been notified about the posted complaint.
Aug 25, 2022
Updated by arul_4kp
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On update on this yet, request you to do the needful
arul_4kp's [Complaint's author] reply, Sep 21, 2022
No update on this compliant yet, Request you to do the needful
Hi - I would like to raise further compliant on this as i have been getting only wrong information right from beginning and it was all done only to sell the house. After selling the house, every time i getting wrong information and they keep adding new details. upon calling them to enquire, staffs behave rude and the managers are not keeping up their promises in getting back with the details. I had to follow up or visit their place every time. This is completely frustrating and i want to cancel both my houses H505 & H1809 which i booked and i wanted to escalate this to the CEO MR. and the wrong information being given just to to sell the house Mr. Manoj Namburu

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