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Alliance Infrastructure Projects / Alliance Group Complaints & Reviews

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Last updated Sep 13, 2023
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Alliance Infrastructure Projects / Alliance Group reviews & complaints(47)

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U
User Ashok
from Chennai, Tamil Nadu
Sep 13, 2023
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Extra Payment demanding during hand over

Address:24,PTC COLONY,3RD STREET

Urbanrise Rone Padur Project (Rera No: TN/01/BUILDING/0015/2019).

I have completed all my registrations. Since April I have been chasing
the CRM team to hand over my flat but still now it is not done. CRM Team is threatening me to pay an extra 2.5 lacs (Total Unit Price
34, 93, 595) without paying that amount they will not proceed with handing
over my apartment.

The first payment which I...
+4 photos
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sindhuS
from chennai, Tamil Nadu
Apr 18, 2023
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Address:Urbanrise Eternity

We bought our house in urbanrise - New Porur, thirumazhisai on Jan 2021, during our purchase of land, they asked us to pay a maintenance amount of Rs.30, 000

We questioned them what is the reason behind this amount, as soon as we purchased the land we are going to construct, then why should we need to pay maintenance amount?
The reply we got was, though you build house and come, other plot owners might not come immediately, so bushes might grow, inorder to maintain that, we will be cleaning at regular frequency, so this amount is collected for that purpose.

but till data not even once they have cleaned the area..Bushes are grown till people height, and we do see many poisonous snakes roaming around

inspite of notifying them multiple time, they haven't taken any actions

Either they need to clean it, or return back the amount.
Alliance Infrastructure Projects / Alliance Group customer support has been notified about the posted complaint.
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    K
    kk390
    from Chennai, Tamil Nadu
    Feb 9, 2023
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    Car Parking Allotment

    Can you please shed some light on Car Parking allotment process by Builder.
    I have purchased a Flat in Alliance Galleria Residences apartment Pallavaram, Chennai.

    There are multiple blocks, Atrium / Magnus /Claudius and AUGUSTUS
    All other Blocks except Augustus has basement parking. Augustus only has stilt parking. 14 floors with 17 flat/floor.

    The salesperson committed that all the open car parking...
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    M
    Mythu07
    from Karaikal, Puducherry
    Dec 21, 2022
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Hi CRM Team,

    Name : R. SWATHI

    Phone number : [protected]

    Unit.no Booked : E1908

    Booking Amount Paid : 1, 00, 000/-

    Reason for Cancellation of Booking : HDFC Bank Loan rejection due to Salary package is less.
    Bank can process only 75% of the house value. Remaining 25% have to be paid by me.

    We are unable to arrange that much money. So we are requesting you to kindly refund the Booking amount.

    Thank you.

    Sales manager : Manoj kumar - [protected]

    HDFC Bank person : Rathish - [protected]

    Kindly Find attachments for Payment reference.

    Thanks & Regards,
    R. Swathi
    Email id: swa13.[protected]@gmail.com
    +2 photos
    Dec 22, 2022
    Complaint marked as Resolved 
    Not resolved
    Alliance Infrastructure Projects / Alliance Group customer support has been notified about the posted complaint.
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      M
      Mythu07
      from Karaikal, Puducherry
      Dec 21, 2022
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
      Report
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Cheating Customers and Verbal Abuse

      Malathi CRM from Chennai Kotturpuram Alliance Group Office is abusing me and very Rude to me (Customer). Contact number - [protected]

      My sister booked flat in their project. PAID 1Lac money as booking advance. Due to salary less reason, her bank loan is rejected and now we are asking for refund of that Booking advance which we paid with our hard earned money. We already called them and sent emails many times regarding the same....
      +2 photos
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      J
      JSpencet
      Dec 19, 2022
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      Website:Mmy

      Had booked 2 tkts to travel Blr cok for 6 dec via mmt however couldn't travel as my husband was hospitalized nd was in ICU . I called mmt nd got it cancelled and now I'm chasing for my refund . I have submitted all the required documents but still no information
      One of the worst airline to fly with and their support team is typical Robots wherein no information available.
      This airline should be boycotted by travelers
      Alliance Infrastructure Projects / Alliance Group customer support has been notified about the posted complaint.
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        M
        M C Prabhakaran
        from CHENNAI, Tamil Nadu
        Nov 18, 2022
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        Address:Plot No.'A', No. 36/1, Gandhi Mandapam Road, Kotturpuram, Chennai - 600 085.

        I have booked a Plot with Aliiance Group -Oragadam project. Paid booing amount of 1L on 30th Oct'22. After receiving the booking money the company not giving the booking receipt, not giving any document for legal verification for bank loan processing.

        Now it been 20 days. They are not responding anything, not even responding to refund my money back.
        +2 photos
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          M
          Mahesh mahadevasharma
          Sep 19, 2022
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          Refund pending 3,33,292/-

          Address:Nangnallur chennai

          Dear Sir / Madam

          I Booked a house in Alliance Group ( Urbanrise Projects LLP Developer Master Account - [protected], Kotak Mahindra Bank - Mumbai branch) which was shared by Mr. Kalanithi - [protected] [protected]@urbanrise.in, at first he ask 20 thousand for advance booking to the above-mentioned number via G Pay. on 28/08/2022. then he shared IIFL Housing Mr. Rishi [protected] he collected all the documents and IIFL Rishi messaged...
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          A
          arul_4kp
          Aug 23, 2022
          Jan 8, 2023
          This thread was updated on Jan 8, 2023
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          False commitment on referral bonus & Unprofessional behavior

          This is regarding the house i booked with Urbanrise Manhattan Condos project. I booked two flats H505 & H1809 and i was promised a referral bonus. However its been 1 year and didnt get the referral bonus yet despite numerous follow ups in person and over the phone. I am getting false commitments from Jayakumar & Rafiq that i would get it in a weeks time everytime i follow up, but didnt get it. I was getting multiple call backs and both of...
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          S
          sathya145
          Jul 13, 2022
          Aug 5, 2022
          This thread was updated on Aug 5, 2022
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          I have booked a flat for 2 lakh with Urbanrise Alliance Group of Company Padur Chennai. (urbanrise manhattan condos).

          I canceled the booking within 5 days from the date of booking (31st May 2022) and still, the booking amount has not been refunded.

          Thanks,
          Sathya
          Alliance Infrastructure Projects / Alliance Group customer support has been notified about the posted complaint.
          You got the refund? did you sign any booking form? i did the same
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            L
            Lukeswar Sahu
            Jul 12, 2022
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            Address:Alliance group, Kotturpuram chennai

            Booked flat on Alliance Galleria Augustus 701 on Feb 13 and then immediately cancel due to some personal problems. Till now not refunding my money nearly 5 months over. With Sales person Vasanth, crm team ( Gautamy, Malati, Leena ) every one I contact so many times, send 14 mails but all are useless.

            I am still requesting these people to refund my hard earned money.
            +1 photos
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              Lukeswar Sahu
              Jul 12, 2022
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              Not refunding booking amount even after 5 month before I cancel the booking . I already complained in this forum but use. No body cares and useless.
              Alliance Infrastructure Projects / Alliance Group customer support has been notified about the posted complaint.
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                S
                SPD Chennai
                from Chennai, Tamil Nadu
                Jun 17, 2022
                Aug 5, 2022
                This thread was updated on Aug 5, 2022
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                Address:Alliance Group Chennai

                Hi,

                I have cancelled a booking in Alliance Group's Urbanrise Apartment in Padur, Chennai on 27th March 2022.

                I have notified the same through email and phone call to Mr. Jayaprakash Deputy Manager Sales and Dharmendra DGM Sales. I have requested for refund of Booking advance Rs. 2 Lacs INR.

                However till date no refund received. As per RERA act Builder should refund within 45 working days.

                Despite several followups nothing significant is done. If no other option I need to approach RERA and Alliance group through legal notice.

                regards
                Saravanaprakash
                Alliance Infrastructure Projects / Alliance Group customer support has been notified about the posted complaint.
                You got any reply from the
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                  L
                  Lukeswar Sahu
                  Jun 14, 2022
                  Jul 12, 2022
                  This thread was updated on Jul 12, 2022
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                  I booked flat in Augustus 701 in Feb 13 2022 and due to some financial issue cancel it next day . As per the terms and conditions I should get refund with in 120 days. Even after 120 days they are not refunding my amount and saying needs to get update from account team. Being such a big reputed builder still not refunding money and not following your terms and conditions. I want my money to refund asap. Now I am too much frustrated with my decision to buy a flat with alliance group.i had the worst decision in my life and never forgot this decision.
                  Alliance Infrastructure Projects / Alliance Group customer support has been notified about the posted complaint.
                  The sales person always tell the same update every time call. The crm team never respond to phone call. Out of 20 times one time they respond and say we need to get update and then inform you. Why r you not following your terms and conditions? Why you are not able to refund my money on time? You should refund with the stipulated time you mentioned in terms and conditions.
                  As I mentioned I booked in Alliance Galleria Augustus 701 even after 120 not refunding my money. There are more than 100 times call to them and 14 mails send but either no response or same rubbish statement. Worst experience in my life. It's our money, after so much hard work we earn. We have patience till the end date they mentioned but till nit getting my money refunded.
                  It's been 4 months 15 days I have been keep following for my refund. Last time when visited alliance office in chennai they told not to come office and promised that 100% surely I will get refund before 15th July. I am still waiting to get refund . Already more than 135 days cross but I am not getting my money It's been so pathetic.
                  Its been more than 145 days but still no refund. It's too pathetic, horrible and stressful condition for us . They are not follwing rera rules atleast they should return my money within the time they set in terms and conditions.
                  Still not refunding booking amount even after nearly 5 months from the day I canceled.

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                    M
                    Mallika J
                    May 31, 2022
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                    Address:chennai

                    We have request to cancel our booking for Siruseri venture, but no one is picking the phone or calling us back . we have payed 1 lakh rupees through check.
                    Alliance Infrastructure Projects / Alliance Group customer support has been notified about the posted complaint.
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                      Murlee83
                      from CHENNAI, Tamil Nadu
                      May 9, 2022
                      May 25, 2022
                      This thread was updated on May 25, 2022
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                      I have been waiting for the handover of the flat i booked since 3 years.

                      They have just charge extra as penalty without any clarification.

                      I'm following up and trying to sort with Leena/Dilipan but none is responding to my queries.

                      Alliance Galleria
                      Flat - Augustus - 611

                      Attached the screenshot of the communication.

                      Please sort this as soon as possible, I have been paying the home loan for very long.
                      +3 photos
                      Alliance Infrastructure Projects / Alliance Group customer support has been notified about the posted complaint.
                      May 09, 2022
                      Updated by Murlee83
                      How long will it take to look into the complaint
                      May 13, 2022
                      Updated by Murlee83
                      None from alliance reached out
                      May 16, 2022
                      Updated by Murlee83
                      Any update???
                      May 25, 2022
                      Updated by Murlee83
                      Issue has been sorted out with support from Leena. I'm good to close the ticket.
                      Thanks for the support.
                      You may reach me at [protected]
                      Issue has been sorted out with support from Leena. I'm good to close the ticket.
                      Thanks for the support.
                      You may reach me at [protected]
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                        A
                        Arun Kumar`
                        Mar 5, 2022
                        May 28, 2022
                        This thread was updated on May 28, 2022
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                        We have booked a unit in the month of Sept 2019 and the promised date of handover was June 2021, later they extended it to Dec 2021 using corona as an excuse.

                        Now it has been March 2022 still the unit is not handed over and they are not even letting us do the interior for our unit.

                        CRM Team is not even turning our calls and treating us very bad even if we visit the office.

                        unit - A118

                        Project- Urbanrise Jubilee residence-Guduvanchery Chennai

                        My contact no. [protected]
                        Alliance Infrastructure Projects / Alliance Group customer support has been notified about the posted complaint.
                        Same with us, A220

                        No response from crm. Sales people have no information.

                        No reply of email
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                          Kumaranamb
                          from Chennai, Tamil Nadu
                          Dec 3, 2021
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                          There is an one year delay in handing over Alliance galleria residence as per RERA, When enquired about it their CRM team will block out your number and will not even respond to your mail. Worst part is i received an active follow up and communication during payment request but when i reach out to them for any updates is blank. I need refund of my money or correct details regarding my handover and CRM who respect their customers. Even after sending several escalations mail to [protected]@alliance.com, still its nothing, im sincerely hoping atleast i get justice in this forum
                          Alliance Infrastructure Projects / Alliance Group customer support has been notified about the posted complaint.
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                            Kumaranamb
                            from Chennai, Tamil Nadu
                            Dec 3, 2021
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                            Alliance is full of lies, they will followup continuously on your payments but when you reach out to them for any queries they will be super busy always. Worst CRM groups. They quality is third class, They want to mint middle class people money and provide a substandard quality appartment. They even change their RERA date
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                              Aadisunita
                              Nov 26, 2021
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                              Address:Pune

                              I had given 25, 000 for b.tech cse course due to some reasons I had canceled my admission and now I ask for refund they are not ready to return it!!! I request alliance university Bangalore to please refund my amount otherwise ur university will gets bad reviews from students & don’t spoil ur university name by doing this… so refund my money as soon as possible
                              Yours truly
                              Aditya Nawale
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