Alpfly Pvt Ltd — refund not received

Website:www.alpfly.com

I bought the apfly package of Star Privilidge for Rs.32999. Due to some inventory issues, they could not book my tickets for 22 dec, 23 dec, 4Jan and 7jan. According to their policy, i should be getting the apportion amount of Rs. 3299 per ticket. So, I should be getting the amount of 4 tickets. It is more than a month I have not received money. Whenever I call their customer care number, they say i will get the money asap. But i dont know when or will they give money.
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Can i have your phone number? i have case going on in consumer forum bangalore.

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