Amaron — [protected] SR Amaron

[protected] SR Amaron

Complain has been raised in the amaron website for the car battery replacement which is under warranty this month.
Battery on Amaron AAM-FL-00042B20R for Hyundai Santro Xing with order number ORDB2306179B.
Battery Order[protected]:42:04.0

The service center and Anaron office in hyderabad is refusing to replace the car battery stating dine vague excuse the battery has to be checked
The service center David from close to Miyapur in Krishna residency, Manikonda came with his battery charger for car battery and checked the condition of the car battery took the reading and photo of the car battery and left immediately.

After repeated requests and speaking to some executives Prakash they seem to not want to take calls or replace the car battery.

The car santro Hyundai zing has been serviced by kun Hyundai workshop and they have informed to change the car battery.
I can send the car service information and the car charging photo sent to my email.

Kindly let me know why I am being asked to call back the customer care number move more than five times today with the same excuse executive or service engineer not available.

Can the Amaron company refuse to replace the car battery?
Look forward to an immediate resolution

Please advice as this is critical, the car has not worked for the third day now with the car battery dead.
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Aug 11, 2022
Updated by Sujath7
1) I am being repeatedly asked to call back with zero responsive of service center amaron to behave professionally but just discuss when the request is clear to replace the battery. The intentional making me wait and call repeatedly for one call for immediate assistance. Kindly help.
The car required immediate attention with the battery completely down.
I have been informed that the battery is prorated warranty now based on the dates, kindly find the details below and advise.
Battery on Amaron AAM-FL-00042B20R for Hyundai Santro Xing with order number ORDB2306179B.
Battery Order[protected]:42:04.0

The car has been serviced and battery drained out. Kindly help in escalation.
Thank you
Aug 11, 2022
Updated by Sujath7
Please find attached the car service done on 9th August 2022 by Kun United Hyundai car service.
1) Final inspection check list
2) Final inspection assessment report

Aug 11, 2022
Updated by Sujath7
Kindly note talking to people who call themselves service engineer and executives who are extremely argumentative and making excuses while trying to resolve all the problems they ate trying to create.
Aug 11, 2022
Updated by Sujath7
The calls to battery wale who have service center in hyderabad is going unattended and no emails response.
The Amaron service engineer s are making excuses of no warranty due to hard copy of warranty card not available and the billing details are available and provided arguments on making the warranty prorated. One excuse after another with clear intention of not providing any service of car battery replacement giving the timeline of Saturday for an hours work.
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