Amaron — Amaron 135ah battery getting heated up regd complaint is 182709

Address:

East Godavari, Andhra Pradesh, 533003

My inverter battery which is under gaurenteed for 24 months amaron
12 v 135 ah battery getting heated up regd complaint is 182709 as per the message i contatacted mr kapil [protected] and he informed that battery has to take it to service point from my house which is 6 km s away where as in the toll free no it is informed that technician will come to my house
I dont understand this way of customer service