Amaron — amaron ap-btx5l motorcycle battery

Address:

Byrathi, Bengaluru

I bought a new battery from bhubaneswar, odisha on 26th sept 2019.
Serial number :
30327e19
Eab0224t132799

Recently, i moved from bhubaneshwar to bangalore and i lost the bill and warranty card in transit.
The battery is not working and amaron technician said the battery is dead.
They insist for the bill and warranty card to claim the warranty.

I don't understand, why the company is so rigid about the warranty card?
I believe, they should cooperate the customer as the product is manufactured by them.

I spoke to the support person at amaron toll free number, and requested for the support email to escalate the issue. But, to my surprise she said, she doesn't know about a support email.

Through this portal, i am trying to reach out to someone responsible at amaron where i can escalate the matter.

Please help.

Thanks,
Sudhir