Amaron Complaints & Reviews

I have claim replacement waranty for my damage battery... But the service centre is not able to reppace my battery as it is not in stock (Btz7 type). I am waiting since past 3 week or so... And its quite difficult for me to travel anywhere without thay battery... So, i request you to kindly fulfill the stock with my desired one...

I have serial number, original bill of battery purchased 1.5 year ago but lost warranty card, the dealer refused to replace

I bought a new battery from bhubaneswar, odisha on 26th sept 2019.
Serial number :
30327e19
Eab0224t132799

Recently, i moved from bhubaneshwar to bangalore and i lost the bill and warranty card in transit.
The battery is not working and amaron technician said the battery is dead.
They insist for the bill and warranty card to claim the warranty.

I don't understand, why the company is so rigid about the warranty card?
I believe, they should cooperate the customer as the product is manufactured by them.

I spoke to the support person at amaron toll free number, and requested for the support email to escalate the issue. But, to my surprise she said, she doesn't know about a support email.

Through this portal, i am trying to reach out to someone responsible at amaron where i can escalate the matter.

Please help.

Thanks,
Sudhir

I purchased amaron battery before 1.9 months from amaron showroom b, and now i lost my warranty card, and my battery is not working, i asked them about replacement and they said they can't replacement, they just require warranty card, i believe with the battery seriel no. They have my whole data.. They must replace it.

Dear Team,

This complaint about the replacement of the battery. It has been over a week, my car battery has not been replaced. The dealer answers just "bhut time lagega". I only want to know the TAT time for the replacement. Is this the service of "Amaron"? Why they are the spoiling their name.
Totaly harassment.

I purchased Amaron Battery for my bullet on 01012020 with 4 years warranty but recently Battery developed crack and Amaron is not entertaining complaint, I tried customer care, Twitter and even on mail but no response.

I am using Amaron tubular battery. Now the battery is taking backup for 15 to 20 minutes only.

Ach0245t126534 and ach0245t126638 12 v 180 ah batteries found defective, mfd on 11/2019

contact details : umashankar h r
helicopter division, old airport road, vimanapur post, hal
bangalore, karnataka 566017
mobile no [protected]

I had purchased amron battery for my Jupitor scooty in Jan, 2019 but the same is not working. I visited show room of amron at m block kaklka ji alonwith gaurantee card. But staff at counter told me that bring batter n the will be checked n after 3 days either repairs or replaced.

In this regard, it is submiitted that this is very lengthy process. Co. Should check n replaced in gauranty period.. why harrassing customer to bring battery n deposit in Co. For 3 days. This is wrong pratice. Co. Should think about this. in view of the above, give the direction, please. Regards. SURESH mobile no.[protected]

While running the car, it stops in the middle and also we had complained couple of times but there was no response from the team, kindly request you to look into this and give us a proper resolution .

Battry is not getting charg

Hi,

We bought amaron battery recently and after 3 months we experienced beep sounds from battery then we asked for service but we didn't receive any calls please send us a expert to resolve this issue

Kalyan.
[protected]

This is to inform to you that i had purchased amaron bike battery on 25th june 2018 but it's not working since buying date 1 time they changed battery by paying 100 rupees it's my 2nd visit at ur sambhal dealer mr zubair agro engineering agency sambhal now he is not taking seriously battery problem battery gets discharged again n again dealer says ur gurrantee period is over now he is not ready to talk to the valuable customer ur battery box showing the 48 years warranty/gurrantee what is this why happening so why dealer not behaving well
You are requested plz look into the matter seriously n take supportive decision
Thanks
Regards. Dr turkish mohd azam. [protected] district sambhal uttar pradesh

I have discontent about your service centre in jharkhand, deoghar
DEEP TRADER SERVICE CENTRE they dint reply the calls, and when i go there they simply tell come before calling us, how they do that, whey i call them in any number given in receipt, they hang up by saying come here to know your status and when i reaches there they again reply the same ; come the very next day ... they reiterated ;same thing nearly half of months goes... im totally frustrated ...

R/sir
I purchased amron bettary for scooty on 19.08.2019 from devda auto parts udaipur rajasthan bettary is totally dead. I went to shop he told dme to go direct godown. Sir he told me that i went one bettary on 16.07.2020 ko bheji for replacement but aj 11.08 2020 tak nahi ai
Mere yaha se 20-25 din pahle nahi ayegi. Sir scooyr runs daily to go office. Godaown is 15 km away from my residence. Sir when purchased tell 3-4 days but this time such type of behavior at the time of changing. Pl do the needful so that i may get immediately battery
Amaron eba0228t105142
Abr - pr-12apbtx50 warranty card attached

Dear sir,
I brought a bxt pro bike rider with invoice no.297 dt., 17.5.2019 from m/s. Sri sathya ganesh agencies, kanchipuram. About 1 week my battery is not working properly when i check with the dealer on 11.8.2020 they check and told me that the battery has gone.
When i ask for a solution they ask me for the warranty card, i informed, that i've lost the card. They revert, we helpless in this regard.
Now contact the customer care, they register my complaint and informed me that our technician will contact you in 1 hour, but till now nobody contacted me
My customer care complaint reg no.[protected].
Kindly take care of your reputation.
Fulfii your commitment.

I purchased two batteries bearing no aam-cr-td100st30
Vide s. No tad0220s500040 on 31.05.18 which were under warranty for 30 months. for quite some time batteries were not working properly. a complaint on was lodges with your customer service centre. To redress the issue, complaint was forwarded to r. K agencies, pitampura delhi 54. despite repeated calls, there was no response from rk agencies. Neither the call was being responded to nor there was any communication. despite vigorous follow up undersigned managed to contact sh. Kamal rawat at m. No [protected]. His behaviour was very poor and unbecoming of an proper agent of such a reputed company i. E. Amaron. a vendor visited my residence and insisted that batteries are required to be taken to be taken to workshop for checking and charging. a sum of rs500/- was charged from me. I insisted that these charges are against the stipulations of warranty principles. but he was adamant and refused to take away the batteries. Ultimately i have to pay the amount under compelled circumstances.

My grievances are
1. charging of rs. 500/- is wrong and violation of principles of warranty.
2. customer service rendered by rk agencies and his representative sh. Kamal rawat needs to be looked into seriously by your goodself as the services being rendered by their representatives is
Tarnishing
The reputation and goodwill of amaron batttteries, a company of international fame.
please refund the unauthorised payment of rs. 500 / - and batteries be got re-examined to its fullest working.
Suitable action is taken against the agency for misleading, violation of principles and rendering of poor customer service.
I hope you will look into the matter. Hoping for an early reply from your side

D. P. S chawla
N 19
Dr mukherjee nagar, delhi 110009.
M. No 8
[protected].

— forwarded message —
From: mail delivery subsystem
Date: tue 11 aug, 2020, 9:44 pm
Subject: delivery status notification (Failure)
To:

Address not found
Your message wasn't delivered to [protected]@amararaja.co.in because the address couldn't be found, or is unable to receive mail.
The response from the remote server was:
550 #5.1.0 address rejected.

— forwarded message —
From: dps chawla
To: [protected]@amararaja.co.in
Cc:
Bcc:
Date: tue, 11 aug 2020 21:44:29 +0530
Subject: inconsistent behaviour, poor customer service and unauthorised payment of service charges to vendor.
— message truncated —
Dear sir/madam
Show quoted text

— forwarded message —
From: mail delivery subsystem
Date: tue 11 aug, 2020, 9:51 pm
Subject: delivery status notification (Failure)
To:

Address not found
Your message wasn't delivered to [protected]@amararaja.co.in because the address couldn't be found, or is unable to receive mail.
The response from the remote server was:
550 #5.1.0 address rejected.

— forwarded message —
From: dps chawla
To: [protected]@amararaja.co.in
Cc:
Bcc:
Date: tue, 11 aug 2020 21:51:38 +0530
Subject: inconsistent behaviour, poor customer service and unauthorised payment of service charges to vendor.
— message truncated —

— forwarded message —
From: dps chawla
Date: tue 11 aug, 2020, 9:44 pm
Subject: inconsistent behaviour, poor customer service and unauthorised payment of service charges to vendor.
To:

I purchased two batteries bearing no aam-cr-td100st30
Vide s. No tad0220s500040 on 31.05.18 which were under warranty for 30 months. for quite some time batteries were not working properly. a complaint on was lodges with your customer service centre. To redress the issue, complaint was forwarded to r. K agencies, pitampura delhi 54. despite repeated calls, there was no response from rk agencies. Neither the call was being responded to nor there was any commun

Dear sir

I inform you that my ups is not working properly from few days ago.
Im in so big trouble.

As per below.

Name. Santokh raj
Vill. Kotli sazawar
Vpo. Pachranga
Distt. Jalandhar
Phno. [protected]

Respected sir,
My name is aravindavasan.
I am from tirunelveli, tamilnadu. Recently i bought new amaron ups battery from your tirunelveli branch (Sri radha krishna autoboliles) on 4/12/2019. After a month
The acid from the battery leaked, i contacted the branch. A service engineer camed and fixed the leakege
After few months it started leaking again,
The service engineer came again and took the battery with them on 4/05/2020. The battery number is :dfa2743t108922. We asked to replace the battery. They told us to contact the company for the replacement. It's been 3 months, still no response from the shop, we are very disappointed.
We are regularly buying amaron batteries.
So, kindly replace the battery for us.
Thank you,
Yours sincerely,
V. Aravindavasan,
Tirunelveli,
Tamil nadu.

I purhased amaron car battery bh5d20l, adbo251q315019, from navi mumbai, within 3 years the battery is dead. I called customer care and sent the battery to their shop for replacement on 25 july 20 as it was within 48 months warranty, now the amaron advisor called me after 2 weeks and tells me that i have to buy a new battery for 6200 rs and will get a 20% discount. When i stated the battery should not die within 3 years he told me that its a one off case with my battery. I disputed the amount as new battery is available at much lower price and i should not pay so much for new battery. The advisor neither wants to help or provide me with the senior management number for further dispute, extremely unhappy with the product of a company which states they have a better life cycle.