Skoda India Customer Care
Skoda Auto India Private Limited
Customer satisfaction rating: 49%
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COMPLAINTS

Skoda India Customer Care

Skoda Auto India Private Limited

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A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra
Aurangabad
Aurangabad District
Maharashtra
India - 431 201

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Fax:
+91 240 6631299  
+91 240 6631199  

Customer satisfaction rating
49%
Complaints
823
Pending
50
Resolved
394
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Skoda India Complaints & Reviews

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Skoda India — about the after service breakdown of my car

 vin567 on Jan 15, 2018
Hello,

Last month i had done the service of my car, skoda superb registration number py01 cp 0567, in shivaji nagar workshop (Viraaj skoda, pune)

Firstly i faced an issue of low battery in the next week of the service. I replaced the battery, as dey had not checked it in the service.

Secondly the main issue is the mechanics in the workshop dint fit the oil chamber cap as i faced the issue of oil leakage and i had to call for roadside assistance

The service advisor who served me was manu.
Here is the attached service bill copy.
Complaint comments  Read comments Complaint category Car Service Centers

Skoda India — unavailability of party from last 40 days

 NAVIN H YADAV on Jan 13, 2018
Dear concern,

I would like to mention the harrowing times i am currently going through due to pathetic after sales service of my skoda superb car no – rj 14 yc 0084.
On dated 05/12/17, car was hit by a tractor due to which right side rear view mirror was broken. On the same day information was given insurance department of saga automotive workshop loacted in sitapura, jaipur. They inspected & said
• the whole assembly of side mirror need to be replaced and will be covered in insurance and as the part is not available in their stock, so they need to order the part....
Complaint comments  Read comments Complaint category Car Service Centers

Skoda India — tn 01 au 3303 - octavia

 Sree Kanth N on Jan 12, 2018
The car was handed over to gurudev motors, ambattur, chennai on 26th december 2017 with coolant issue. It was diagnosed almost 10 days later and i was informed that its a thermostat issue and it would cost 22000 after considering the free replacement as the vehicle is under extended warranty. I was asked to send the approval which was sent immediately.

Day by day i am being told that the vehicle would be delivered the following day, work is in progress, etc. I also wonder how to replace a thermostat it takes weeks. Is it how the service centre works? Does not the service centre have...
Complaint comments  Read comments Complaint category Car Service Centers

Skoda India — complaint against skoda surat dealer "torque automotive pvt ltd"

 Dilip Kothari on Jan 12, 2018
Dear sir,

I appreciate your kind care and support to my genuine complaint against your surat dealer
“ torque automotive pvt ltd” and request you to go through the unprofessional and blind working of your surat dealer workshop which has downgraded the overall image of the world level company like you specially when we the customer has to think twice for our next purchase of skoda brand.in response to my complaint the dealer has concealed the material facts and has conveyed only the partial information to misguide the higher authorities. I want to bring the following facts...
Complaint comments  Read comments [1]Complaint category Car Dealers

Skoda India — fraud and cheating case by nawab motors - skoda dealer

 sharmadrgaurav on Jan 11, 2018
I wish to draw skoda's senior management's attention to the cheating and fraud case done by nawab motors with me and unsympathetic behaviour shown by skoda's customar care managaer in addressing my grievance. Unfortunately my car (Make skoda rapid, bearing reg. No. Up 16 az 8494, met an accident on 17th of aug. 2017. I registered the claim and sent the vehicle to nawab motors (Authorized skoda dealer and workshop).

The damaged vehicle was delivered at workshop of nawab motors (Authorized skoda dealer) around 20th august 2017 and engineers generated an estimate to share with insurer...
Complaint comments  Read comments Complaint category Car Dealers

Skoda India — skoda rapid battery issue

 Gaurav mehta 9799022227 on Jan 9, 2018
Hi, i have bought skoda rapid diesel at model in oct 2015. Recently i am facing issue with car battery which made me complain here.

First incident:
First problem occurred on 25 oct 2017 when i was wasn't able to start my car. No ignition churning noise, music player and lights were working but i couldn't start my car. I asked for skoda assistance and got the prompt service vehicle in first occurrence. It costed me 1600 for a faulty ignition wire replacement connected to my battery which was really expensive as it was just a connector which he changed.

Second...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Skoda India — jmd auto skoda service not giving car

 Hiwarale on Jan 4, 2018
I had given skoda fabia for service at service center. I was told it will be delivered within 2 days. They kept delaying and then they said wiring to be changed. They took more than a month to change wiring.
After that it was found car was getting to hot. So they said they will sort it out and since then the car is still at service centre. It is almost 5 months now. They give all unsatisfactory answer.

They keep telling next week, next week etc and waiting for parts etc....
Complaint comments  Read comments [1]Complaint category Car Service Centers

Skoda India — service center

 jignehrmehta on Jan 2, 2018
I
Have skoda rapid car and in month of sepetember 2017 i put
My car in torque auto for flooded insurance claim. Heavy
Water logged in my car due to flood in vapi. I received
Quotation from torque auto (Attached herewith). I told him
That plz complete my car in full sense and they complete all
Job and delivered vehicle to me on 20th sep and bill of rs.
54192/-. Issued (Bill attached) and i have paid full payment
And took delivery of vehicle and after one month der is
Problem in gear shifting and i took my vehicle to jmd skoda
Caz...
Complaint comments  Read comments Complaint category Car Dealers

Skoda India — horrible experience with skoda rapid service as well as skoda rsa

 rajinishe on Jan 2, 2018
My vehicle is skoda rapid 2016 model with registration no: ts07ex0317. I had given service on dec 18, 2017 at mahavir auto diagnostics pvt. Ltd. Hyderabad.

Problems i mentioned are below
1. General service
2. Check the clutch and
3. Mud flaps

I told exclusively to the service center guys that im going on tour and it should be in good condition. After few days on dec 28, 2017 the vehicle broke down suddenly and somehow i took it to skoda service center (Manikandan automobile pvt ltd) in cochin. They told me that the cluch was broken and needs entire...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — pathetic service provided by tafe access skoda bangalore

 Shyam Chandra on Jan 2, 2018
My vehicle met with a minor accident and the front grill of the 2017 edition of skoda rapid is broken along with other damages. It has been three weeks since i left in the service station and it has not been completed till now. After checking multiple times for 3 weeks they are now saying that the front grill is not available at any station in skoda india. Such a pathetic service and planning skoda india has. They have launched a model and there are no spare parts available for that model....
Complaint comments  Read comments Complaint category Car Service Centers

Skoda India — harassment by dealership

 Arora.773 on Jan 1, 2018
Hi,

My name is himanshu arora. I am from jalandhar, india. I was interested in purchasing a skoda superb l&k and a skoda kodiaq. I inquired about the same from your krishna auto sales dealership in jalandhar, punjab. On 10th november i went to check the car. I was interested in purchasing both petrol cars and asked for the test drive of the same but since the superb petrol was not available and the kodiaq came in diesel variant only, i came back with the quotations of both. Then i asked them to show a petrol variant of the superb, they didn't have the same so i went with them to...
Complaint comments  Read comments [1]Complaint category Car Dealers

Skoda India — cheated by skoda spare part team

 punitjpr on Dec 30, 2017
I own a skoda rapid registration number hr26bt7031. The aux cable of my stereo was damaged and i visited the shivaji nagar skoda service centre on 17th november 2017 and asked for schemes on replacement of stereo. They called up there spares team and mr siddharth visited me and told me that the new stereo that i liked costs around rs 42k and would cost me around rs 32k. I stuck a deal with him for rs 30k and went to get it replaced the next day (18th november 2017) where i met their manager mr mithun and he said we have an old stereo bp845 of a customer and they agreed to sell me old sterao and...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — repeat injector failure issues

 NV-Mum on Dec 29, 2017
My skoda rapid is 4 years old and i have been stuck twice on highways in last 2 years.
Both the time, service center informed me that there is injector failure issues.
I have serious concern about

1. Reliability of the skoda brand
2. There is design fault in skoda rapid (As similar issues and complaints i read on this website)
3. Everytime u go to service center they come up with big repair cost bill. E. G. If 1 injector costs 25000/- so 4 injectors cost more than 1 lac... Start adding other parts and add body cost + other expenses, then how can someone...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — skoda rapid fuel injector issue

 Nipun Koli on Dec 28, 2017
Hi, my skoda rapid ambition 1.6 tdi, bought in jun 2012, recently had an issue of a blinking "emission and coil" indicator, in between a drive. When it was towed on a flat bed to the service station jmd auto (Bhandup), they diagnosed and the issue seems to be with fuel injectors. The service station has informed us that the cost of 1 such fuel injector as rs.23000/- and since it is outside our warranty, we may have to bear the cost. After i checked online, i found that there were many vehicles with the same problem, which definitely raises a question on the reliability of skoda rapid cars. This...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — skoda rapid 2013 egr failure post emission adjustment

 roshanjp on Dec 26, 2017
Hi,

I had taken my skoda rapid 2013 for wiper blade change at tafe access in sept 2017. They said they would be doing a software update and without my knowledge they did the emission correction. Post emission correction the vehicle power has reduced and within a span of 2 months have an egr failure. When contacted tafe they state the part will cost inr 43000 +. When checked across the net understand that the emission correction is causing failure to the egr and fuel injectors and this is seen globally.

Firstly tafe access had updated the emission without my consent...
Complaint comments  Read comments Complaint category Car Dealers

Skoda India — misguided

 Sumit mann88 on Dec 23, 2017
I booked my skoda rapid from ur dealership sidak automobile karnal, as per salesman promise agreement was framed with me with in buy back option of my car (Breeza) after all the paper work was done and my car was sold by ur sales person with an assurity of delivery of my car that is skoda rapid 21/12/2017. And on delivery date they denied tha delivery with some non practical excuse. Now the situation is i have no car for my official and personal use moreover ur salesperson is telling me the definate delivery date, look into this matter asap. Or otherwise i will lodge a legel complaint in the court...
Complaint comments  Read comments [1]Complaint category Car Dealers

Skoda India — servicing issues

 Karan M Motla on Dec 22, 2017
I had given my skoda rapid for servicing at the sewri centre as the car refused to start. After the first service and a charge of inr 11000/-i got the car back and in 2 days itself the car refused to start again. They took the car for servicing again and said they need to replace the starter itself (Don't know why they didn't do that first). Now when they returned the car we did not drive it on the day of delivery and the next to day to our astonishment the car a/c refused to work. Now, let me be clear there were no a/c problems with the car whatsoever before this. The service centre collected the...
Complaint comments  Read comments Complaint category Car Dealers

Skoda India — fuel injector problem

 Himanshumewani on Dec 21, 2017
Got my skoda rapid software update from the showroom and since then my car has been giving problems the showroom did not entertain our complaints.
but only after the software update did the car started giving jerks and started leaving smoke and the firing also changed and also started knocking after showing to a garage outside did they diagnosed that the cars injector has failed due to which all these problems have come I guess the showroom people have changed parts very poor service. in nashik showroom...
Complaint comments  Read comments Complaint category Car Dealers

Skoda India — car key remote not working

 agnivik on Dec 19, 2017
I have purchased skoda octivia, style plus in august 2017 from mahavir auto, hyderabad and since then one of the car key remote is not working.

The car have been in & out workshop 3 times without any resolution. When asked to replace the as remote /car is warranty, service guys are not providing any resolutions. Every time they reply that they will check and revert.

Also, they confirmed that their is nothing wrong with the car as other key remote is working fine. I think i did a biggest mistake buying this car and would certainly not recommend anyone.

I...
Complaint comments  Read comments Complaint category Car Service Centers

Skoda India — running song

 mohan kumar ravi on Dec 19, 2017
In my skoda octavia elegance there is some strange noise occuring near the hazard indicator switch which was not able to rectify by the skoda service centre in s7 car salem and sga coimbatore. I got a cool answer from service advisor that the problem is very common in all the octavia. It sounds weird. No help from anyone. Customer service is too poor...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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