Skoda India Customer Care
Skoda Auto India Private Limited
Customer satisfaction rating: 47%
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938
COMPLAINTS

Skoda India Customer Care

Skoda Auto India Private Limited

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Address
A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra
Aurangabad
Aurangabad District
Maharashtra
India - 431 201

Customer Care Phone Numbers and Contacts

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Mobile:
Mobile:
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Fax:
Fax:
+91 240 6631299  
+91 240 6631199  

Customer satisfaction rating
47%
Complaints
938
Pending
32
Resolved
429
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Good news! We have a good connection with the company and they're good at resolving user complaints.

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Skoda India Complaints & Reviews

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Skoda India — 3 injector failure in 3 years carr done only 7600 km

 Sanjay_1963 on Jun 18, 2019
I purchased a Skoda rapid from Jio auto mobiles Calcutta in 2015. Very next year one of the injectors feel. I had locally purchased extended warranty and got the Same eeplaced. 2018 the second injector failed . I was so ashamed and scared of my decision. I hardly used the car because I was scared tha failure of injector Could take place anytime and leave me stranded in the middle of nowhere. Today the third injector has failed andSkoda has nothing to say on that. It is a shame and I think that Skoda should now take action and replace the car immediately. The car has done only 7600 km....
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Skoda India — injector failure

 ian nazareth on Jun 6, 2019
The car broke down on the 31st of May somewhere in Karnataka before Belgaum at 7.30am, after which I managed to get a towing vehicle by 10. Since Kolhapur was the closest service centre, I towed it 80kms back for which they charged me 5k.
I spent the entire day at the dealership while they “diagnosed” it and when they closed at 6, I decided to continue my journey. Landed up at the Kolhapur bus stand to board a bus to Goa. Finally got on a bus at 11.30pm that night.
The problems started later when they found a fuel injector, which is a common problem with the VW Vento and Skoda...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — blinking "emission and coil" indicator

 Parag Kr Goyal on Jun 3, 2019
I am also facing the same issue of blinking "emission and coil" indicator. I have a skoda rapid 2012 model. Right from starting i am having issues with the car.in the first year itself, its gear rod was changed since it was defective. Two year back, i got it serviced from an authorized service centre in wazirpur industrial area, delhi. The day i took back the vehicle after servicing, this blinking "emission and coil" indicator appeared while going back from service centre. Had to take it 2-3 times to service centre and thereafter it settled. A few days back, it again appeared so i took the vehicle...
Complaint comments  Read comments Complaint category Car Service Centers

Skoda India — received faulty car from krishna automobiles

 sahil arora0025 on Jun 1, 2019
Good morning
I purchased a car on 16 may 2019 from the very first day i am having an issue with power window on 18 may 2019 after that istart facing an issue with front and rear suspension start giving abnormal nosie with 1200km i am such a problems i visit krishana automobiles in ludhiana they are saying we will repair it within few days i start my new car repairing my car reg pb10hc6900 i want my car to be replaced i dont want any repair in my new car i having a vedio on which i will viral if no would be taken on this chassis no. Tmbbvknaa3g107987 i dont want any repairs i want my car...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Skoda India — head lights replacement under extended warranty

 Dhanapathi Rao Kondru on May 31, 2019
I have givenmy car claiming for replacemnt of head lights on 28th may 19, got dimidnised, under eatneded warranty. Even after 72 hours company has ot given approval for repalcement of head lights under warranty. Service center says they have not received approavl till now ie., 31/5/19. I had paid around 35000/ fro two yrs extended warraenty at the advice of dealer....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — pms package

 Chandru T M on May 29, 2019
I had purchased skoda rapid on 28/02/2018 from tafe access limiteed - hs showroom, bangalore. At the time of delivery they have informed pms package is available and took a payment of rs. 9999/- but even after one year no facility is extended for me and amount is also not returned. The company has cheated me, even after regular follow up issue not resolved. Now company people informed the package can not be given if i want they will refund the amount. If i am not eligible for pms package why company has to hold my money for more than one year. The show room people are not responding for the issue...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — battery dead in just 18 months

 meghalingam s on May 27, 2019
My skoda rapid is 2017 december model and they say battery battery dead.,..in just 18 months. I own/ used other vehicles,.. No vehicle battery went down at this early stage. Kindly rectify my issue and replace them. Expecting proper response from the skoda end.
I never expected such a bad product quality under the skoda brand. Many said don't buy skoda but now i feel that i made a mistake by goin for skoda....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — clutch gone at 4700 kms!!! an abomination for skoda cars.

 Senz on May 24, 2019
I would like to bring to attention the problems faced by me because of skoda. I have purchased a skoda rapid monte carlo auto edition on 19th dec 2018.

I gave my car for service for a clutch problem experienced to sga cars, coimbatore.
Complaint -
1. Overheating of clutch during uphill drive,
2. Stop indication in the console of car.

Now this problem has occurred after i had taken the car from sga and not even 2 days and 150kms had been driven. I had given the car after an accident where i spent 2.77l with sga and had my car delivered on 26th...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — the worst service ever

 katta babu on May 17, 2019
We have skoda laura, gave it for service on april 27th, they said that everything is good, on may 5th while returning from hyderabad it has stopped in between, it went to skoda service center vijayawada and kept it for three days, after running diagnostics they confirmed that there is no problem.in three days again it has stopped on the road, again they took it, now they are telling there is an ecm problem and it costs 1, 70, 000 rupees. They have, no responsibility, no proper service, does not know what is the problem. Sometimes they say that there is no problem and sometimes they say that there...
Complaint comments  Read comments Complaint category Car Service Centers

Skoda India — skoda rapid rapid cover

 Sanjay Narayan Mathur on May 14, 2019
Dear sir,

We would like to state our concern about the skoda rapid engine problem which we have faced in the recent days.

Our car started showing the engine oil check light on 18th april 2018, on our immediate action we took the car to your authorised skoda service centre saisha skoda jaipur and they identified and told us that the oil seal has to replaced to solve the problem.
We got the servicing and complete oil seal replacement done at your authorised service centre as per their recommendation with job car number 005101 and paid rs15549 for the same
Complaint comments  Read comments Complaint category Car Service Centers

Skoda India — battery warranty issue

 puneetset09 on May 14, 2019
I have purchased skoda rapid in mar 2018 and from the day i purchased i am facing issue related with faulty car battery and i was not aware those problems are realated with car battery

After an year (My car first service) car battery got died and they saying that they only provide 1 year warranty. This is pathetic as their car cost around 16 lakh to me... So why they can not give warranty of 4 year (Bec they use cheap quality battery)

Other than this you will get issue with mileage and load on injector due to poor battery...
Complaint comments  Read comments Complaint category Car Dealers

Skoda — accidental repair

 Piyush Khajuria on May 7, 2019
Sir.. I have purchased skoda rapid from sidak automobiles karnal on 6th oct 2017.. N dey did insurance of my car from new india assurance... My car met with an accident on 23rd nov 2018 following which it has been shifted to chanel motors haldwani for accidental repair.. Initially dey denied cashless service as they told me dat they have not tied up with new india assurance company.. Meanwhile i planned to shift my car to sidak automobiles karnal but it was costing me abt 40000... N i repeatedly contacted customer care. N then channel motors people assured that no need to worry.. We will repair...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — regarding skoda fabia radiator fan

 hardik1234 on May 6, 2019
I had given my skoda fabia to change radiator fan and very next day it was not working coz the fan was done direct wiring and it burn and know they are saying we are not responsible as its your fault. The fan was burn due to direct wiring done in company coz the socket was not available so they told me come after 15 days when it will available will let u know and when i send my car the fan was already burn and know they are not replying and no response.
And last year i buy new superb i think i will not get good service and response...
Complaint comments  Read comments Complaint category Business & Finances

Skoda India — breakage of armrest lock by the service station team

 Syed mohammed bilal on May 3, 2019
Hi team
I had given my car
For servicing on 2nd of may 19 and i came to the service station to get pick my car up. I had issues with my car there was no performance, low mileage, rattling sound in my front left door and salt water marks on my alloy wheels. After paying my full when i came to inspect my car the work on alloy wheels was not complete even i am literally waiting here and have been pushed from pillar to post even after three consecutive times they worked on the alloy wheels the water mark work was not complete. When i was about to leave with the car i realised the arm rest...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — been five months and skoda yet to fix my vehicle

 deepak_h on May 3, 2019
Engine, charging point and ac vent were working perfectly fine when i had left the vehicle with priti skoda. These malfunctions are because of their shoddy work. They had taken out the ac vent during repair work and goofed up while fixing it back.. Also the charging point. They had promised that they will fix the engine issue and asked me to drive till the fuel tank is completely empty and the problem would go away with fresh fuel. Now they want me to pay for everything! Have already paid rs 2, 62, 000. Labor cost of rs 80, 000!

When i'm complaining abt the engine issue now, they...
Complaint comments  Read comments Complaint category Car Dealers

Skoda India — skoda rapid ambition tdi

 ashishBGL on May 1, 2019
Last saturday while driving from bengaluru to kerala with my family, my car showed a coil indicator when i reached channapatna. I called the skoda service center immediately and they asked me to tow the vehicle to service center. After booking a taxi for my family i towed the vehicle to skoda service centre in mysore.
The service center informed me that one of the injector is faulty and needs to be replaced.
Currently they are waiting the arrival of the part of replacing the injector.
But i researching on injector failure for skoda rapid tdi, i realize there was a faulty injector...
Complaint comments  Read comments Complaint category Car Service Centers

Skoda India — pressure plate and kit

 Rahul varghese on Apr 27, 2019
I own a skoda rapid 1.6:style plus model. I purchased in 2016 and is still under warranty. Today i gave my car for replacing the ecu bracket. Then they did a check up under the service camp. They found that the pressure plate and the kit need to be replaced. When asked about the warranty it was told me that it is not covered. I am not happy with the dealer down here and unfortunately i there is only one dealer for skoda in goa. So i have to go back to them. Where as my breeza pressure plate was replaced under warranty. I need a clarification on the same....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — repair

 Shafaan Shaikh on Apr 25, 2019
I had given my car to autobahn goregaon service centre on the 10 of this month where in all procedures where followed they gave me estimates after complaints i made now after all this same fault is there i paid like 67000 rs for nothing because the fault which was there is still there they were not able to identify the fault and replaced many parts but the fault still exist. Its really strange to understand wht exactly skoda is doing. Mainly the service advisors area a problem
They don’t know how to talk to their customers....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Skoda India — skoda rapid style dsg

 Jones Manuel on Apr 17, 2019
I did a service of my car last month at kochi. Car was delivered assuring all my concerns rectified. But, i had a noise from my gear cluster, steering wheel and brakes. I complained to the service personnel and they took the car again to rectify it. But, i am getting repeated noises from brake and steering wheel.

I feel insecure in my car which i bought considering the safety features. I need my car in good condition to continue my experience with skoda
Please take necessary measures to rectify the noise issues with my car. I have the videos of the problems faced. I can add...
Complaint comments  Read comments Complaint category Doctors

Skoda India — service related query

 Shafaan Shaikh on Apr 13, 2019
I visited the autobahn goregaon work shop with my skoda laura mh 04 eh 6971 on the 10 of this month with an appointment i had to wait for the advisors and managers to have thier lunch around 3 where in i suppose the lunch timings are 1-2 also i requested to get water to drink but i wasnt provided with that had to go out buy a bottle and come also i was told would get the estimate in a days time but two days and i am contacting the advisor bhagwan at goregaon workshop he is just procrastinating the work and saying m sending the estimate. I want to know why people can’t do things what they say i...
Complaint comments  Read comments Complaint category Car Service Centers

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