Skoda India Customer Care
Skoda Auto India Private Limited
Customer satisfaction rating: 40%
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688
COMPLAINTS

Skoda India Customer Care

Skoda Auto India Private Limited

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Address
A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra
Aurangabad
Aurangabad District
Maharashtra
India - 431 201

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
46
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17


Fax:
Fax:
+91 240 6631299
+91 240 6631199

Customer satisfaction rating
40%
Complaints
688
Pending
62
Resolved
262
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Skoda India Complaints & Reviews

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Skoda India — cancelled the booking (no.945) and viraj skoda, hadapsar is saying that ill get the refund in 7-10 days

 Aarbaz shaikh on Jul 25, 2017
I have booked your car 2-3 days back with 1, 00, 000 rs amount and its successfully debited . because of some personal reasons i want to cancel it, Mr. ajit and Mr. kulkarni said we will deduct 5000 rs cancellation charges from the booking amount which is okay for me . but he is saying that you will get the amount in 10 days ???? seriously ? i have a firend of mine who is in chakan plant volkswagen he said vw gives refund 100% in 2-3 days max, so please look into this and revert me back, or else i have contact with gm of skodaa

NEVER EXPECTED THIS FROM THE GERMANS, BECAUSE WE CURRENTLY...
Complaint comments  Read comments Complaint category Car Dealers

Skoda India — skoda superb. representative (mr. himanshu)

 Aadil Patel on Jul 24, 2017
Hi! Sir/ma'm today i visited skoda service centre i. E 24th july (Monday) to check some function in my superb car and the representative mr. Himanshu was acting and talking so rudely i didn't understood that for what reason he was talking this way even though we own a superb car he was like you have to book and appointment and all stuff first of all that wasn't a major issue we just wanted to know how the headlights function works that's all and this so called guy mr. Himanshu was so rude i never expected this type of experience from skoda very disappointed 😔 i hope you will take action about...
Complaint comments  Read comments Complaint category Car Service Centers

Skoda India — skoda superb gearbox complaint

  N.Kumar on Jul 24, 2017
Good afternoon sir...

My car is skoda superb 2009 model & the registration number is tn 02 aj 4044.

Actually, i sent the car for servicing in skoda ambattur service centre, chennai for the problem in the gear shifting by 12th of may 2017. The car was in the running condition only. After checking the car, they told that there is a mechatronics problem exists in the car, so you have to replace that. They arranged the warranty for the gear mechatronics.

After that also the problem exists, so they recommended to replace the multi clutch & fly wheel. Even...
Complaint comments  Read comments Complaint category Car Service Centers

Skoda India — heating problem

 abhi77m on Jul 22, 2017
19th june 2017 till date
Heating up the engine and sensor showing exhaust inspecting and glow plug system, my car starts vibrating badly when it shows these two sensor on the way to lucknow tried calling customer care several times for roadside assistance but after hearing the voice they disconnect the call. It was really humiliating for me for suffering for mental trauma from your part. It is really bad for skoda....
Complaint comments  Read comments Complaint category Car Service Centers

Skoda India — skoda octavia (engine temperature problem)

 Julu badami on Jul 21, 2017
My car's engine temperature was hot so i gave it to the company and they took ₹75, 000 after few days again the same problem occurred i send my car to the company once again and they checked the engine head and took ₹1, 35, 000 but still the same problem is occurring. I am fed up with the service. They did every possible thing but nothing worked. It's simply a waste of my time and money. Please solve my problem as soon as possible....
Complaint comments  Read comments Complaint category Car Service Centers

Skoda India — extremely unprofessional behaviour of the service centre...

 Stuti Gupta on Jul 20, 2017
20 days and my car is not back... Such fools sitting in the service centre,
Their technical team is a failure
20 days for a locked door... On the top of that they have no professional and responsible behaviour to notify the customer with updates...
I visited the service centre and car is standing in such a pathetic situation..
They are just the looters asking for loads of money every time car goes for a service but have no responsibility for the customer.....
Complaint comments  Read comments Complaint category Car Service Centers

Skoda India — non cooperation of service centre at kolkata - jia auto

 Riteshkol on Jul 18, 2017
I have have been trying to contact jia auto since last one hour and every time some one picking the call is disconnecting after listening my voice. However after several call i received a call from them. My skoda yeti is facing problem as some banging noise is coming from the bonnet. When i asked the person to give booking i heard a lady's voice from background not to take any booking. Then the gentleman said since they do not have the spare parts so they cannot take booking. I fell from the sky and asked him that i am not asking for any parts change. I only need to check up the reason for the noise...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — cunsumer care zero at mumbai kurla

 Amit Kapse on Jul 16, 2017
I have given car only to start problem is with fuel injectors as per my knowledge but after period of 22 days also service center failed to give estimate or information about car. Even after visit at least more than 45 minutes they put to hold you. Thereafter whoever interact with you has no knowledge about car or incharge on leave. They have no papers of car they refuse to show you. Regular answer online recorded. If you ask them to show on computer no answer. Ask about 22 days study about car no answer. Then started with saying there are so many dismantle parts, which is not ask for. Only my eagerness...
Complaint comments  Read comments Complaint category Lawyers and Attorneys

Skoda India — After service

 Sumeetgill on Jul 13, 2017
My car had accident and it get service at jai auto skoda - mathura road delhi ncr. I got my car 14 june because it's my wedding in next week. And yes they have delivered car at my home on time but when we have approach to top management. But after the they have broken my steering mounted control system which was informed to workshop manager (15-june) when i checked the car. And the same has been informed while giving the feedback (29-juñe) when i got the call from mumbai but they also didn't took any action to resolve this issue. And i didn't get any update neither today so finally i'm putting...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — Very useless service jaipur showroom

 nitinkota on Jul 11, 2017
Skoda jaipur cheated me they are not giving me the tcs certificate till date after many times reminder even i have logged the complain customer care but nobody care.. Mr. Sanajy maheshwari the owner of jaipur showroom giving me false commitment everytime... Very bad expirence... I m going to consumer court this is last option if you not giving the solution with 1-2 days vichle no rj14 qc5941...
Complaint comments  Read comments Complaint category Business & Finances

Skoda India — Poor services render by the dealer of skoda car at vadodara m/s torque automotive pvt ltd., vadodara

 SHIV MOHAN PRASAD SINHA on Jul 10, 2017
I purchased a new skoda rapid style car on 1st july 2017 at vadodara from m/s torque automotive pvt ltd., vadodara (Gujarat) and since 1st of july 2017 to 10th july 2017, not any car's original papers / money receipts / road tax challan / r. C. Book / insurance / invoice / etc. And a cheque of rs.15000/- of corporate discount received by me on todau 10th of july 2017. When i ask their v. P mr. Saqqaf and their sales representative mr. Pravesh for the same, always geving folse assurance to me. Now i am unable to get the same as noted above so, now i am complaing. My mobile no.- 9106557145...
Complaint comments  Read comments Complaint category Car Dealers

Skoda India — Service centre response was too bad

 Sanjay Shiva P on Jul 11, 2017
Dear Sir/ Madam,
Good Day,
At time of purchase of my car Skoda Rapid bearing Registration number TNO2AX9267, I upgraded my Audio system by paying extra charges at Skoda Authorised Showroom Gurudev Motors Chennai's it the charges collected for changing is reflecting in Gurudev motors accounts system Yesterday I had a battery issue with my car, and when I took it to the service station Gurudev motors Ambattur service in charge advised me to change the battery. My car battery is under warranty period. When I requested them to change my battery under warrenty they declined my request...
Complaint comments  Read comments [2]Complaint category Car Service Centers

Skoda India — Insurance

 Dr Rajesh shrestha on Jul 10, 2017
I have purchase Skoda rapid on 1/7/16 from Skoda grand motors bilaspur, chhattisgarh.while delivery of vehicle they gave me cover note of insurance in which policy date 1/7/16 mentioned. But when I got the original copy of policy after some day it contains 11/8/16 policy date..Now my point of complain is. I had run my vehicle almost 40 days without insurance., in that period my vehicle would have been got accident or some other unfortunate things, in that case who would be responsible for that.now I m complaining the same thing to consumor Forum too...
Complaint comments  Read comments Complaint category Insurance

Skoda India — Battery issue in 15 months skoda rapid

 Tejmodi on Jul 8, 2017
I owe a skoda due to its long lasting life and durability but here skoda makes me unsatisfied.
I have an extended warranty till 4 years while the service advisior states that your battery is out of warranty as it has coverage upto 1 year.
Are they here to make reputed customers fool by doing so they can earn? My car at around 7-8k kilometers reported power steering failed symbol and according to my knowledge i researced in service manual and found that its a battery issue unconnect the battery connector and reconnect and your problem can be solved and if not then you need a battery...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — Availability of spares

 Ahmad Kamran on Jul 8, 2017
I damaged my clutch plate recently, checked it at bangalore, coimbatore and madurai service center and it is unavailable, my fabia 1.2 mpi is lying at salem skoda service center, the dealer is not able to provide any information as to how long it will take to replace the clutch plate assembly, i am ready to pay him in advance, most of these centers do not keep any spares....
Complaint comments  Read comments Complaint category Car Service Centers

Skoda India — Service provider, viiraaj, skoda, baner pune

 Easol on Jul 7, 2017
Dear skoda,

We r easol private limited, purchase skoda octavia on apr-17 for company use. But after purchased car, right side mirror has make noise at the time of open & close. After visiting viraaj skoda, banner service center the executive said all vehicle mirror make noise. But we explained our vehicle make maximum noise when we operating. But he not understand & resolve our problem.

Hence we request to you, pls. Look in to matter on priority basis.

Regards,
Omkar sable
Hr & admin
Easol pvt. Ltd.
Mo - 8975909212...
Complaint comments  Read comments Complaint category Car Service Centers

Skoda India — Fraud in name of running warranty by Skoda India Team - DL2CAT-2762 RAHUL AGGARWAL Reference No SPL-18025

 ragg1974 on Jul 5, 2017
Dear Team,
DL2CAT-2762 RAHUL AGGARWAL
We had coolant leaking problem and got car delivered by Skoda on 24.06.17 via Invoice Number DEL02-001-001121, JobCardNo 001205 from ARYAVEER MOTORS PVT LTD 62RamaRoad, Najafgarh Industrial Area Moti Nagar New Delhi. 110008, Car was repaired and many things got replaaced. We got car delivered around 3.30 pm via skoda driver on Saturday 24.06.17 evening.
Just after run of 15-20 km on 26.06.17 monday morning car haulted on road and we have to send the same to workshop via crain as excel of car had broken.me and my were in the car and just...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — Skoda rapid warranty issue / availability of excel/suffering due to owning skoda rapid dl2cat-2762

 ragg1974 on Jul 2, 2017
Dear team,

We had coolant leaking problem and got car delivered by skoda on 24.06.17 via invoice number del02-001-001121, jobcardno 001205 from aryaveer motors pvt ltd 62ramaroad, najafgarh industrial area moti nagar new delhi. 110008

Major repairs were done like replacement of waterpumpwithgask, repairkitfortooth, flowstraightener, coolantadditive oem + some other parts.
We got car delivered around 3.30 pm via skoda driver on 24.06.17.
Just after run of 15-20 km on 26.06.17 monday morning car haulted on road and we have to send the same to workshop...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Skoda India — Manufacturing defect in my new car Rapid Mh 02 Ek 3439

 Rahull Gupta on Jul 1, 2017
Six months ago I purchased the new skoda rapid I have not been satisfied from the first day, I am unhappy the the sterio system, because when I went to have a look at the car the sales guy told me you can connect your phone and use navigation, after I bought the car and I tried connecting and it didn't happen, I have tried many phones but it doesn't work, now your people say, sir you can connect only limited phones. Why didn't they say this earlier.
I am um happy with the suspension it can even take small jerks
I am very unhappy the the head light in a rainy nigh you can not see beyond...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — Brake disc worn out in just 9000 km

 mdshahzad2k on Jun 29, 2017
Hi, I own a Skoda Rapid, 2015 model bought in March 2016, I have hardly driven my car for 9000km most in city condition, for the last 2-3 months I realised there a something wrong with the brakes, it use to shudder during braking. I took my car for a long time 2 weeks and realised that at speeds above 60kmph it is very difficult to stop the car and the brakes vibrate. I came back and reported the incident to the service, to my horror they said that the brake disc and pada have completed worn out. I fail to understand how can the brake disc wear completely when the car has just been driven for 9000km....
Complaint comments  Read comments Complaint category Car Service Centers

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