Skoda India Customer Care
Skoda Auto India Private Limited
Customer satisfaction rating: 45%
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969
COMPLAINTS

Skoda India Customer Care

Skoda Auto India Private Limited

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Address
A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra
Aurangabad
Aurangabad District
Maharashtra
India - 431 201

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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120
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44

Mobile:
Mobile:
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58
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30

Fax:
Fax:
+91 240 6631299  
+91 240 6631199  

Customer satisfaction rating
45%
Complaints
969
Pending
32
Resolved
429
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Skoda India related photos (84)

Skoda India Complaints & Reviews

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Skoda India — irresponsible behaviour of service engr

 armgtm on Nov 6, 2019
My fabia car rg. No. Mh14bk5684 given for some repairing work to 'akoya motors pvt. Ltd, baner pune - 45' on 02/11/19. There is no major repairing work, 4 days lapsed but yet vehicle not received back. No proper communication from service engrs. About vehicle repairing status. I need to contact him & they don't have any care to inform customer. For wheel bolt opening required special spanner not available in service station & they asking me about that spanner which they not found in my vehicle tool kit. But why they want spanner from my tool kit, it is their responsibility to keep all required tools...
Complaint comments  Read comments Complaint category Other

Skoda India — refund of my hard earned money, of rs.9 49 000/-

 Sridhar Kumar Mishra on Oct 31, 2019
Your dealer at pratap nagari bhubaneswar i. E. Trinity skoda hold my money since 3 months. I have requested many times to return my money. I had gone to the company on july 2019 to purchase a new skoda rapid style model. Your dealer try to sell 2018 model with discount. But after depositing rd.9, 49, 000/- they offered the same discount available in new vehicle. Hence i did not want to take the vehicle. Vehicle neither been registered in my name nor been delivered to me. Hence i want my money back. Dealer didn't respond. I have already filed a consumer case against the company. This is how the customer...
Complaint comments  Read comments Complaint category Car Dealers

Skoda India — skoda rapid battery issue in 18 months

 albinantony on Oct 25, 2019
I bought skoda rapid jan 2018. Now after 22months the battery went down. I jumped started it and went to a nearby skoda service center. Where they told that battery needs to be replaced which would cost cost 7.5k. The 4 year car warranty wont cover the battery. Battery has only 1year warranty which has expired. I was forced to pay those charges. After checking with local exide vendor, new battery they are giving for around 5k that too they will discount in exchange of old battery. Giving 3 years of warranty as well. The service center gave only 2 years of warranty that too cost 7.5k.
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — skoda battery

 SHR123 on Oct 22, 2019
Hi,

I am also facing a same problem, i got my rapid hr51br4685 serviced at the skoda authorised showroom, and 3 weeks later, it started giving starting problem, at night only, when i called up they said battery needs to be changed, it's only 1.5 years, my fabia battery got changed after 72 months, this one in 18 months, i acted as skoda fan b4 and got most of my friends bought this car, but now i am feel the other way round.

Warm regards,

Shr...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — skoda rapid ambition 1.6

 GoyalVaibhav01 on Oct 21, 2019
I have a skoda rapid car. When i purchased it, initially everything worked well, but gradually it started making some issues. The biggest issue is with its fuel injector. I’ve been facing many problems like blinking coil icon, car not running smoothly (Giving shocks between drives)
Also, it is very costly (Around ₹23000/piece), which is clearly not affordable. I want it to be repaired & also, the company to resolve my issues as soon as possible.
#skodaauto#skodaindia

Vaibhav
[protected]...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — service issues

 SamirGarg on Oct 16, 2019
Dear skoda / volkswagen - worldwide customer relation / service managers,

When we buy a skoda / premium car, we feel that it should last us for over 1 lakh kilometres without any problems & fear of sending the vehicle to authorized workshops as we feel it will create more service issues in the car rather than solving it.
Every time we send our vehicle for servicing, more problems crop up in the car as nobody in the workshop supervises / takes care of the vehicle & we are faced to suffer.

Our vehice, skoda superb - mh-43-aj-2651 was sent to jmd kandivali...
Complaint comments  Read comments Complaint category Car Dealers

Skoda India — complaining about skoda rapid tyre

 Sultan Thakur on Oct 14, 2019
Just after work done by the work shop of skoda! My car tyre got riped! And just after 15-20 km at the speed of 20 kmph! There representative said that it got ripped just because of low air pressure and how the tyre can be low pressure when it just came out from work shop? Did they haven’t check? And said its not a company fault. Please tell me what should i do?...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — skoda rapid diesel

 cariapa on Oct 12, 2019
To
The managing director
Skoda auto india
Plot no a -1/1 shendra
Five star industrial area, midc
Tq & dist. Aurangabad 431201
Maharashtra

Dear sir
Pathetic servicing support for repair of my skoda rapid ka 01 mj 4828 chassis no tmbblgna3cg026288
I was on holiday in madikeri, coorg and on 1st october 2019 when driving onto the highway returning to bangalore the clutch pedal gave way.
I was shocked as this has never happened and not expected from a vehicle such as the skoda
I immediately contacted the insurance company...
Complaint comments  Read comments Complaint category Car Service Centers

Skoda India — skoda rapid 2014 elegance cr

 Ratheesh Raghunathan on Oct 7, 2019
Hi,
I own a skoda rapid 2014 full option car, after purchase, the car went through many service issues like two fuel injector failure, abs sensor issues, clutch issues etc. Almost we had spend nearly a lakh rupees for its maintenance itself, now after five years since we are out of warranty, same sort of issues like hard clutch, injector issues, abs sensor issues arise again. Because abs sensor, got met with a accident too, got damaged the front bumper and right headlight, due to failure of abs sensor the car skid from the road while it was raining and hit a mile stone post. This all sort...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — poor service @ garve skoda

 Vic90 on Sep 25, 2019
Gave my car fabia mh 12 gf 5150 on 7th sept 2019 for servicing and the problems which are addressed are not been solved properly and even spare parts availability is a question always with skoda. The problem which are mentioned in servicing are not sorted but some other issue are created by mishandling and working and that cost for repairing and replacing are charged from customer. No senior manager present, no receptionist, dealership changing frequently, this shows the position of skoda in india in terms of service, sales and spare parts. Market is not built just by selling products....
Complaint comments  Read comments Complaint category Car Service Centers

Skoda India — insurance claim

 yuva.cr on Sep 24, 2019
Hi,
This is very disappointing. We as clients choose a insurance provider based on the showroom recommendations.
This case of a rat bite was noticed by the supervisor during inspection of vehicle,  
Reliance insurance have confirmed during the renewal that rat bite is part of the package.
When the your show room service supervisor has confirmed that there is a problem, on what grounds can they deny the claim....
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Skoda India — fuel injector problem for the second time

 Dipink on Sep 19, 2019
I feel as an harassed skoda rapid owner after the fuel injector problem resurfaced just after 2 1/2 years of replacing the first one. My car model 2012 ambition tdi with a total 60000 km covered. I firmly believe that faulty fuel injector is to addressed by company without charging the customer.
Adding to it i have already spend a good amount for other issue....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — skoda rapid - total loss in fire accident

 anilgeorgebaby on Sep 14, 2019
A childhood dream that turned to be a nightmare

Let me narrate the incident that happened few months back to my best buddy. It was his childhood dream to own a skoda and he bought the skoda rapid in 2017. His happiness didn’t last long. While we were travelling to bangalore, the car caught fire and fortunately we could steer the car to a safe spot which averted fatality. The car was completely damaged and was declared as total loss.

The incident was reported to skoda and a technical team from pune inspected the vehicle to identify the cause of fire. After multiple...
Complaint comments  Read comments [1]Complaint category Cars, Vans & SUVs

Skoda India — not satisfied with services provided by your provider

 SHRI SIDDHI VINAYAK on Sep 14, 2019
Sir, we had purchased the car skoda superb model 2011 since then we are facing a lot of problem. Previously our car got repaired by jai auto vehicles pvt. Ltd. 60 26.12.2018 and we had paid rs.3, 43, 000/- (Rs. Three lac forty three thousand only) vide bill no. Ggno[protected] dt.28.12.2018 in this case your service dealer issued us warranty for two years for any defect in the car. But now car is not still not functioning. The pick up of the car is very slow. Coolent is leaking. We belongs to bareilly u. P. India there is no service center nearby our place. I am a renowned orthopedic consultants...
Complaint comments  Read comments Complaint category Car Service Centers

Skoda India — fraud by skoda for misleading customer with 4 tyre of the size of 15 and stepney of 14 no size!!

 Shaahid Khan on Sep 13, 2019
Dear officer,

I am writing this mail in such a shocking state of mind as the company is doing blunder and still very proudly delivering the reason why they done this!!

I am holding skoda rapid dl1cz0695 on our company name impasto communication pvt ltd as bought in february 2018 from arya skoda, moti nagar, new delhi.

Two days back when i had faced the puncture in my car and replaced the faulty tyre with stepney tyre in night. Yesterday when i went to the tyre repairing shop and he fixed the puncture of the faulty tyre that time i have seen something...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — unresolved issue with engine oil & coolant

 Dr Narendrababu on Aug 30, 2019
For last 2 yrs i am noticing that my skoda rapid at car is consuming more oil & more coolant (Abnormally high). I need to top up up more tha 2 liters of oil between service to service excluding the oil replacement done during the service.
For the same problem i have visited vinayaka skoda on many occasions.
They have replaced the coolant jar for suspected leak some time back. But they have no clue about the oil consumption (They say it’s okay).

But both the problems persist & troubling me. The engine makes lot of noise when the oil level is low as per the dipstick...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — car got burned

 Ńàmäñ Dübêÿ on Aug 29, 2019
Hi, I naman dubey owner of skoda superb DL3CBM5544 . I keep on track on my vehicle for even any minor things happen in my car will be repaired immidiately.
I have every service record and every maintenance record .
There is no error on the odo meter even no heating it was running like it was before with perfect condition .
On 27th aug 2019 . 11:30 pm in new delhi railway station parking, I parked my car in the parking came out to receive my friend from railway station when i came back to the parking after 18-20 minutes car caught fire and smoke and it was hard to stop i called...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — car failure while travelling

 kumararajam on Aug 26, 2019
We purchased Skoda rapid in Mar 2014. Car is not caring us. We are actually caring the Vehicle. Already one fuel injector gone. At Tape Bangalore, It was replaced. Service center itself, some culprits talking separately with us to change the fuel injector in lower price. Now on travelling to Bangalore, our car failed once again in the mid night near Dharmapuri Tamilnadu yesterday. Our calls to Skoda and insurer failed. They are bargaining only the money and not about us or the car. We were at the dark night up to 2.Am . luckily one private bus stopped and saved us. After 12 hours of the failure,...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — fault in injector

 chartered V on Aug 25, 2019
Hi, my skoda rapid ambition 1.6 tdi, bought in dec 2012, recently had an issue of a blinking "emission and coil" indicator, in between a drive. When it was taken to the service station krishna automobile in chandigarh, they diagnosed and the issue seems to be with fuel injectors. The service station has informed us that the cost of 1 such fuel injector as rs.24000/- and since it is outside our warranty, we may have to bear the cost. After i checked online, i found that there were many vehicles with the same problem, which definitely raises a question on the reliability of skoda rapid cars.
Worst...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Skoda India — car servicing

 Rajkumarseth on Aug 24, 2019
We have a skoda octavia automatic car top end model. We are facing problem
In its gear box that it misses all the time. Its engine produces a very different sound at times while driving. We have complained about it to the company's customer care. We have given our car for servicing at the lucknow service center from more than a month and they are not able to solve the problem by saying that they dont have the necessary part. From more than a month our car is lying with them. We are ready to pay for the services but still no respond from the company's end. Please this is ymto bring to the...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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