Amaron Complaints & Reviews

Regarding battery

Pathetic aftersales service
My battery is faulty; it been ten months since the purchase and the battery is not working.
I complaint several times and all they have is in 1-day technician will in an hour he will visit in 20 minutes he will visit and so on.
I even remember the names of most of the consumer care executive and the details of their technician.
Once the technician visited he told by just plugging in the key in the engine that the battery was fine and it will take 7-8 days to check the battery (That too there was no service battery)
The names of the customer care executive are mohammed kamil, who told me that the technician will visit in an hour.
After one and hour when i called seeta another of their heard told me that i complain her for the first time so i should wait for another one hour.
Such a shame amaron
As a consumer i will suggest you that if you can not do aftersales service, you have no right to fool the consumers
And i will urge other consumers never ever to buy an amaron battery again.

My battery had 48 months warranty bt it most completed 3years and i lost warranty card due to some reasons but local store is not responding they usually saying that the battery warranty is only for 3years if we need a new battery we pay.. There is no replacement of old battery.. I never thought that how amaron cheating people. Every bad experience faced by amaron store

I have purchased amaron current tall tabular battery 4 years back (Cr00150tn). Till this date it had worked perfectly. Now the battery is showing less voltage. Before it has worked minimum 4 hours, now it's not working only for 1 hour i think it has charging problem. Please register my complaint and help in this regard by doing your best service as early as possible.

This is to inform that i have purchase battery of amron from your authorized store at chandikhol, jajpur odisha, on 5th dec 2019, then he gave me second battery on 15th, dec, 19, charging full amount, and gave me in written that he will refund 1000 when 1st battery which had sent for company for verification of faulty is approved by company. And took my guaranty card of old one. I informed him many more time for refund, he is not responding atall. So i am forced to lodge a complain. I attached everything in in pictures.

Sir this is satyanarayana. I have purchased a battery last 3years remain 9months warranty is there. Warranty card is loosed in some were the seller told with out warrienty card i can'tdo any thing.in the way i have lost the money... Plz digitalized the battery warrienty to mobile number through with the battery number. Sir replay the message through the mail my mail i'd is) ([protected]@gmail.com) i want the solution..

I took the BTZ 5L battery from the Vishwash tractor tempo center near Pukhrayan bus stop Kanpur Dehat for my bike and also claimed 2 times but the battery performance was useless the product of the immortals is even worse, the customer only has to get upset? sir pls help me pls me batter product and I am from Vivekanand Nagar pukhrayan Kanpur dehat

Amaron Team,

This is in reference to misbehaviour with myself and excess rate charged by dealer Mr Rohit Bajari (Beawar, Dist Ajmer, Rajasthan, Pin code 305901). Mobile number of Mr Rohit Bajari is [protected]. His firm name is Shree Ji Enterprises, Outside Ajmeri Gate, Near Kisaan Medical.

The explaination is as under:

1. I have bought an Amaron Pro bike rider battery on 07.07.17 from one retailer Vardhman Automobiles (Warranty card attached) and i was entitled for 24 months free replacement warranty and 24 months pro rato warranty. Accordingly i had called customer care on 17.11.19. He has given me number of Mr Naveen of Ajmer ( who is looking after Amaron of Ajmer district). I have talked on his number [protected]. Mr Naveen has given me mobile number of Mr Rohit Bajari.

2. I had called Mr Rohit Bajari on 18.11.19 in evening to exchange or repair the battery as per rules and regulations of warranty but he told that today it is not possible. After few minutes i again called him for some clarification and suddenly he misbehaved with me. He told me that " Apko sharm nahi aati kya baar baar call karkey". He has talked very rudely with me. Let me clarify that he is dealer and if he attends call of any valuable customer, should he behave like this? I had also explained whole incident of Rohit Bazari to Mr Naveen of Ajmer

3. As Rohit Bazari has told to me to keep battery along with card at certain place. Accordingly i have kept the same and Rohit Bazari has collected the same.

4. On 19.11.19, he has checked battery and messaged me to come to his shop. When i reached his shop, he told that there is problem with battery and new battery has to be purchased and you will be given discount as per rules and regulation of pro rato warranty. He told that new battery rate Rs. 1100/- instead of Rs. 1050/- which is available on www.batterywale.com which is official partner of online battery order. Relevant screen shot is attached. Again he asked me for extra Rs. 50/- as courier charges for sending it to Ajmer. When i objected for this excess Rs. 100 charges, he told that this is my rate and he again misbehaved with me. I have explained whole incident to Mr Naveen but he did not took any action.

Even i have confirmed the rate from Bhilwara Amaron Person Mr Anil whose contact no. is [protected] and he has also told the same rate of Rs. 1050 and also told that no courier charges will be applicable.

Finally after his misbehaviour, i have paid whole amount of Rs. 1100 after prorato discount of 42% and also paid additional Rs. 50 as courier charges. Again when i told him to install the battery, he refused to install the same. He again misbehaved and told that this is not my work.

Again i called Mr Naveen but he has not picked my call.

5. This mis behaviour and excess rate charged by dealer Rohit Bazari is not at all tolerable. This creates a very bad impression of Amaron brand actually. Such dealers should be immediately blacklisted from Amaron as they are spoiling the reputation and goodwill of Amaron brand.

6. I am working in corporate and we are buying lot of batteries from Amaron and we certainly stop giving orders now. Further personally also, we are into business and using Amaron batteries in every vehicle. But this incident has created negative impression of Amaron.

7. Therefore i request you to take action on such dealer under intimation to me. Alternatively instruct that dealer to refund me total Rs. 680/- charged by him which is not at all justifiable.

8. Feel free to revert me to understand the whole incident if there is any problem.

9. The concerned head of Jaipur's contact number is [protected].

10. I have been following up for the matter since 14 days, but no response for corrective action.

Thanks
Bharat Laddha
Mob no. [protected]

R/sir
I have purchase your amaron battery for my honda aviator scooty
I buy it from honda agency, kaithal
I lost my warranty card and i have not bill
Because those time honda agency say bill has not printed so take your bill later
After this i am not collect the bill

But now days your battery suddenly dead

I have only one unique number that is mention on your battery

How i replace my battery or check warranty

Please reply me

The battery purchased (As per attached) is valid for warranty but shamim motors at versova, refused to attend, on persisting he took to attend charged for a day and returned but on prevailing he kept for about 45 days and then came back saying battery is fine...

The car had to be towed thrice due to battery issues as diagnosed my mercedes service center. On reaching the service engineer of amaron mr shiva, he seemed reluctant...

Inverter is not working fine and inverter is unable to charge and showing overload .
The issue started when we switched off the inverter while we went on a vacation.
After vacation when we switched on the inverter, it was showing low battery and from then it is unable to charge and showing overload only.
Please consider our complaint on high priority and resolve it asap.

At the time of purchasing power zone amaron battery delar gave me old battery, now the batter is not working fine and service center guys refusing to replace the battery. SHREE BALA JI TRADERS is the dealer name and its permanently closed. I spoke to Prabhat @[protected] from Amaron battery he refuse to replace the battery. My battery is in under warranty of 36 month. Now the company is not ready to replace the battery with in warranty period. I want my battery to be replace or they can refund the money. If they do not replace the battery with in 36 month, then they should not mention this thing in warranty card. Amaron company is a cheater. They lie to their customer and sale their battery. I will not leave Amaron jsut like that.

Dear Sir/ Madam
I Sudhir Kumar lodged a online complain on last Wednesday (25/09/2019) regarding my UPS for which SR No: was JS[protected] and it was repaired on Thursday (26/09/2019) but again the UPS crashed down on Tuesday (01/10/20619). i called on your service Engineer on his mobile and informed about the problem as he had given 15 days grantee and told if there is any problem please call him.

When i called him on Tuesday he told me, he will come either on Wednesday or Thursday but he did't turned up till the day end. Is this the way how your company handles the customers complain.

Understanding my problem Hope it will be solved soon as my students are suffering a lot due to this.

Thanks & Regard
Sudhir Kumar
Chandi, Nalanda
Bihar

I purchased bike amaron battery on 06- jul-2019, after two days battery is dead. It is not charging. I have checked with southern motors, hero service center in madavakkam, chennai. They replaced new rectifier in bike and all electrical parts, confirmed battery is having problem. I had given my battery to aikon power technology, battery shop where purchased the battery for replacement on 21-sep-2019. After 8 days he is keep on saying, battery was send to company, still not received. It is very difficult to ride a bike battery, alternative battery not given. Battery number : baa0217t111734. Attached battery warranty card.

Sir, my name is vishal and i had complaint against your company. I have bike shine sp, it's battery are belonging from your company. I was complaint 4 time about the defected battery. But your service providers cannot listen it. They're ingoing my complaint. I have a warranty about the battery. I request him many times. But he refused me. Plz i request you to take a action against your owner mrs. Ar. Choudhari, nana peth amron battery company.
Name - vishal jangale
13, tadiwal road pune 411001

Hi,

I beg to state that about your service what i have suffered. One year back i have purchase new battery from amron dealer and within a year battery has been dead.
When i went to amaron athorised service centre, they put my battery two days after two days they your battery has been dead due to used of addition ligth.
As i know battery used in bike for ligh and start the bike if battery will not used for same then please give answer of below questions.

1. What is used of battery?
2. Why you give warranty of 48 months?

This is very bad experience with you. I am never gonna buy a amaron easily again in my lifetime and will not let any of close friend or family member
To go with this brand either.

I have purchase one AMARON FLO on[protected]. Unfortunately the battery stopped working within 17 months from the month of July 2019. everyday morning starting problem, so I get checked the the battery nearby dealer but they said they cant replace it giving unacceptable reasons. Called customer care several times, technician supposed to visit at my place but nobody turned up. Finally decided replaced it with new battery. I got new one on[protected] and paid full amount.
Does AMARON keep Warranty promise?
For you information I have attached both the warranty cards.
Expecting favourable response from AMARON.
Thank you

I purchased a battery for my ecco car last year 7/18 from paschim vihar delhi. Already i was make a complaint ([protected]) in your cce. But i could not find any satisfied solution from your side. I have already checked battery by workshop. They said battery 1 cell is not working. So change your battery.
I face problem from 10 august 19. Your service machnic not interested attend call.

Pls help call us.

Sir i purchased your battery for my mahindra tub 300 on 22 august 2018 at kota rajsthan it's have 18 month warranty after 10 months it start to trouble me suv don't start when i got mm workshop they tell me the battery is fault when i go to ameron dealer near suwalka rasidancy in rico industrial area kota the behave rudely they don't listen my complaint and misbehaving to me they behave like local vulger man pls help me my contract no is [protected]

My bettry have the technical issue so i submited the bettry alongwith original bill of purchase in solar way, rewari delete of amara raha bettry. After that the vender wind up his business but till date i didn't received the bettry from the dealer and the service center. Please suggest after dealer wind up how to track my bettry status. I have photo copy of my bill.

Dear sir

I would like to bring your kind notice that i have bought two amaron battery from your dealership theni.
Out of two, one battery is having a complaint of poor charging retention/ container leakage. I have been complaining about this issue last three months.

I have met your company sales staff during second visit and he advised to observe the battery once again at our place. But we found the battery charge retaining capacity complaint was persisted.

My third visit to your dealership, your sales and service (Both are from amaran side) were there in the showroom, especially your company service engineer was very busy in watching some whatsapp/youtube and given a very least attention to me and trying to ignore me.
Again your sales engineer has said that somebody would come and check up my battery at my place. But nobody turned up.

Again fourth time, i have taken up my battery issue to your dealer's person at showroom, but very lethargically insulting me / ignored me and he said ""poyaa" which means "get out". I have depressed/ disappointed
/
Being an automobile graduate engineer and worked as from service engineer to zonal service head in various leading automobile companies and happen to meet thousand of a customer in my tenure, i never treated the customer like this..

I think the fundamentals of service attitude are totally wrong starting from your own service engineer to dealership technicians.

You may accept or reject any claims as per your wish, but the behavior of your service staffs would definitely going to affect sales in this area

Kindly taken up this matter with your dealer and need to be addressed my issues. And also requesting you to give proper training about customer handling.

Dearship name: :sri sakthi batteries
Battery no: fr400inf - caa[protected]
Dop:3.11.18// bill no-708
Theni

*with regards

Muruganandam. P

Cell no: [protected]