Amaron Complaints & Reviews

Battery not backup problem, bequck change have been gone

— Battery not working after 3 months
Sir, a bike battery with serial no. BAA0215W307252 was purchased on 02/05/2022 from Chhotu Battery Works, Jp Market, Ranchi, Jharkhand which was found faulty and deposited to the seller on 10/08/22. Seller kept the battery for whole night and inform me next day that battery is dead and not charging. Then he told me that you will get new battery after get it checked from Amaron. But after several reminders same returned by the seller on 07/09/22 stating that the battery is ok and fine.
After that as checked horn and neutral Iight is not working so told the seller that it is not working so he told me after running for few kms it will working. Now they are saying we cant provide you a new battery since checked by amaron. Please help.

Dear Amaron Team,

I brought new inverter 1550AU and two 50Ah batteries in chinthal in Hyderabad, 5 day back inverter was installed, But new inverter not working, same I had intimated to customer care, but Team is not responding.

Regards,
TD Rajesh
[protected]
H.No. 1-9/17,
Prakruthivanam,
Annaram – Village,
Gummadidala – Mandal,
Sangareddy – Dt,
Telangana – State
502313-

Sir, a bike battery with serial no. BAA0215W307252 was purchased on 02/05/2022 from Chhotu Battery Works, Jp Market, Ranchi, Jharkhand which was found faulty and deposited to the seller on 10/08/22. Seller kept the battery for whole night and inform me next day that battery is dead and not charging. Then he told me that you will get new battery after get it checked from Amaron. But after several reminders same returned by the seller on 07/09/22...

The serial no. of the battery[DFA0806R102985], 150 AH, 12 Volt capacity Date 10th April 2017. All off sudden 2nd September 2022 battery was exploded/blasted due to no reason.Hence I request you kindly replace the new battery and full fill the lost during the ballast.

Thanking you
With best regards
Sathya R
No174, Thambureddy palayam
Thervazhi post
Gummidipoondi taluk
Thiruvallur district pin 601201
[protected]

The serial no. of the battery[protected], 150 AH, 12 Volt capacity Date 10th April 2017. All off sudden 2nd September 2022 battery was exploded/blasted due to no reason.Hence I request you kindly replace the new battery and full fill the lost during the ballast.

Thanking you
With best regards
Sathya R
No174, Thambureddy palayam
Thervazhi post
Gummidipoondi taluk
Thiruvallur district...

This Battery is not charge, plz provide the solution...

We have also lodged a compliant on 13.08.2022 but till dated we are waiting response from your side.

[protected] SR Amaron

Complain has been raised in the amaron website for the car battery replacement which is under warranty this month.
Battery on Amaron AAM-FL-00042B20R for Hyundai Santro Xing with order number ORDB2306179B.
Battery Order[protected]:42:04.0

The service center and Anaron office in hyderabad is refusing to replace the car battery stating dine vague excuse the battery has to be checked
The service center David from close to Miyapur in Krishna residency, Manikonda came with his battery charger for car battery and checked the condition of the car battery took the reading and photo of the car battery and left immediately.

After repeated requests and speaking to some executives Prakash they seem to not want to take calls or replace the car battery.

The car santro Hyundai zing has been serviced by kun Hyundai workshop and they have informed to change the car battery.
I can send the car service information and the car charging photo sent to my email.

Kindly let me know why I am being asked to call back the customer care number move more than five times today with the same excuse executive or service engineer not available.

Can the Amaron company refuse to replace the car battery?
Look forward to an immediate resolution

Please advice as this is critical, the car has not worked for the third day now with the car battery dead.

I just losed my warranty card .so please help me to claim my battery.

HI Amaron representatives,

We had bought a car battery from your representative in Gurgaon wherein he was very prompt and pushy as he was getting a deal during April 2022.

Since past few days our car battery is not functioning and we filed our first complaint at around 01 pm on Saturday 06th Aug 2022 @ [protected] number. We were told by the customer care executive that a sms with support engineer details would be sent within 30 minutes .

Kept waiting till 05 pm, non sms came, called the above number again wherein we were told that there was some 'technical error' because of which sms didn't reach me. Another complaint was registered at around 05 pm on 06th Aug 2022 . ON getting SMS we called the Support engineer - Dinesh who didn't pick our calls and after 06 pm his phone was not reachable .

We again called back 1800 number to learn that after 06 pm saturday followed by Sunday engineer is off duty and would not pick calls.

Called up Dinesh again on Monday morning around 09 40 am . On asking as to why was he not picking phone and the complaint was raised around 01 pm on Saturday . He responded very rudely in a high pitched voice contesting the time of complaint. telling us that the office working hours are from 10 am. On asking him by when would your person attend to the complaint, he was very casual - saying lets see could be around 11 or 12 pm. Send me your contact details. I don't understand as to why is he asking for contact details again wherein we had already provided all the information to 1800 number during filing the complaint.

I would like to ask 2 things from a Brand and company called Amaron spending millions on advertisements and brand promotion

01 for a critical product like a car battery, do we have to wait for over 40 hours to get attended to ? That too a very un profesional behaviour from your support engineer - Dinesh
02 Support engineer - Mr. Dinesh handling gurgaon needs to be oriented and trained on customer handling . We as Amaron customers don't expect to be shouted at after waiting fo over 40 hours for the car battery complaint to be handled .

Is anyone senior enough at Amaron listening ???

Ashish
[protected]

Battery box is leaking...

Meri mahindra gusto scooty ki battery amron size 7L warranty period me h Jo ki kharab ho chuki h me me gangapur city state rajasthan se hu me yaha ke service center par gaya vaha mujhe abhi tak new battery available nahi hui aur service center vala mujhe bar bar tehla raha h apse request h ki please mujhe new battery available ki jaye yadi service center vale par new battery nahi h to mujhe Mera battery ka payment ka refund dilwaya jaye

Worst experience about amaron battery …I have purchased of my car battery on[protected].. on the day of purchase ..I got problem with the battery… it don’t get charged properly.. even battery get low after a run… but was battery problem… where I buy it they are not even responsible for

R/Sir/Mam, I have registered a complaint regarding Amaron battery for home inverter (Backup problem) with sr. no. [protected] on dt 11-july-2022. I sent battery for checking on dt 12-july-2022, but there is no sortout of my problem yet due to amaron poor service. Kindly tell me what should i do.

Dear sir,
My name is saudan singh mobile number [protected] Doing Job at Ghaziabad I had purchased my Alto k10 battery of AMARON Maintenanace free batterry from SONI Batteries shop no6 GDA building old bus stand Ghaziabad UP whose serial number is CEG1309V315277 on Date 11/04/2021 with warantee as per company norms but now battery is not working my car stopped at mathura when i reached to service center on 03 jul 2022 at mathura near transport nagar mandi chauraha mathura AMARON PIT STOP name as AUTO TRADERS whose GST Number is 09AAPFA3990A1ZE and when i politely told about my problem he behahed rudely and didnot change the battery he said you had given amount at Ghaziabad why should I replace it. He is a very Rude behavior person and running service center then I came from mathura with carries my car and left car at mathura . kindly help me in changing battery and cancelled the license of service center of this rude person who didnot provide any help and change the battery and failed to have humanity while person in travelling.
Hoping you did justice to me bill and other documents are attached.
yours truely saudan singh
[protected]

It's not been 1 month after buying new inverter ups and it's complaint. When I registered a complaint the message arrived that they will contact you within 48 hours, they didn't contact after 48 hours they called and came to home, then they said the ups board as gone and they will change it 2 days. Now the time they said is over and they have not contacted yet when we call them they say that the don't have stock or some reason
I can't understand why they are doing like this
Very bad service from amaron
I believed amaron is a good brand so i bought batteries and ups from them
Please fix our issue or refund or money

I have purchased amron flow car battery it is automatically charge decreasing after using 2 to 3 days specially in rainy season take complaintto solve Rajesh Nagure [protected]

We purchases a two wheeler's Battery
AMRON AP-BTZ4L
PRO BIKE RIDER 11/20
EAE0247U315832
ABR-PR-APBTZ4L
ON 19.12.2020
from Against Your Authorised Dealer Universal Motor Cycle & Hardware Store #[protected]
at the time of selling, they assured to provide immediately free replacement with Brand New Battery and this is the reputation & Goodwill so we decided to switch to your brand
Now they are spoiling reputation & Goodwill of company as not only have collected the money for charging which resulted total waste of time and 2 days and now passing time, as taken the defective battery
BUT NO immediate replacement with NEW ??
Selling products on false commitments !!?? and saying they need 4/5 days to provide solution ??
We request you to please look into the matter and provide replacement immediately & take majors that such things should not happen with any other customer/s too

Dear Sir/Madam
I am complaining about the customer care toll free service that when we call toll free number and register our complaint they did ask our convenient language and started asking detail about complaint. When they asked about district and thaluk we said our district and thaluk, at that time they said we don't have agents in your area. I said them that there are serrvice centre which are authorized in our thaluk, still they are saying that they don't have services
I cant understand why they are selling their products where they cant provide the services

thank you