Amaron — Battery is not working

Dear Sir

My name is Rajivv Khurana

I would like to bring in to your attention that we have purchased Battery for my ACTIVA Scooter from JAIWAL SONS, Near Kamla Park, Old Gurdwara Gurgaon, HARYANA on 24th Mar 2013 wide Battery no ABR-PR-12APBTX50.

As my scooter is having problem self start and when we had checked we have to come know Battery is not performing ok,

Since last week We had requested JAISWAL SONS to change /service the battery as per WARRANTY contract, but he had refused that we will service the same, as i do not have manpower for same . We had awaited for 2 weeks, and today on 12th April 2015, he had asked us to go to service centre nearby

When we had visited your service centre on 12th Apr 2015 requested for complained against JAISAWAL sons, but your service centre person had refused to write the complained stating that this is matter between you and dealer and we can help and service and replacement is done by dealer, and we had been badly treated .

Kindly help us resolving the same, as AMRON is very good BRAND name in the market but we are very much surprised by the response from DEALER and SERVICE CENTRE

My Mobile no is [protected]

Please help us

Regards

Rajivv Khurana