Amaron — car battery sold faulty by amaron

Address:	327001
Website:	www.amaron.in

I purchased a battery AMARON FLO - ABF0849Q322880 on[protected] from Laxmi Motors, Link Road, Mewar Motors Udaipur 313001, Rajasthan M-[protected] with min 2 yrs replacement guarantee. The battery was old as manufacturing date was Dec2017 on the battery but the seller committed that there is no issue and company is providing onsite warranty. I purchased this due a renamed branch with commitment of the seller but i faced the issue during starting my car manytimes in past and one i met him regarding the issue and he told now drive your car and i will replace if you face more issue from any dealer of amaron company. on dated 26.01.2018 early in the morning i planned to go outside with family and all prepared but car not started due to faulty battery and everybody disturbed and do all my try for start the car atlast i taken out the battery from car and visited a dealer asha auto battery, opp virangna talies, banswara 327001, rajasthan but he refused to repalace then finally i lodge a complaint regarding the battery with comp no 260559 and waited for any remedy but nobody contacted atlast i contacted mr parshuram whose name was vaialable in your comp sms with comp no. but he also refused for any help and behave was very rude and told i am outside. I contacted Mr Basant Jain from Udaipur ou comp representative he told to visit comp service centre udaipur road banswara, but that was closed again i contacted mr basant he told today is holiday nothing is possible again i contacted customer care person for any help, his behave was very rude and reply that i can only lodge complaints and will not provide any solutions nothing else.
is it onsite service for your customers???
finally i contacted Vora Battries, banswara but he also refused to provide replacement or any service battery.

then i inform my family to visit by a hired taxi...

I contacted the seller but he told that i am in a meeting and will call you after 10 min but no call received.

after a longtime after my so much efforts and calling to every possible person...i received a call that you go to vora battery with old battery and you will get it replacement after so many discussion at last i got replacement at around 2:00pm means i suffered for 4 hours and wasted a precious time due to your stupid product and non responsible company/seller and other representatives.

STILL I AM WAITING FOR THE BILL AND WARANTY CARD FOR THE REPLACED BATTERY THAT WAS NOT PROVIDED TO ME.

Who is the responsible for issue faced by me.
what is my mistake that i purchased your product???

Please clarify for further action against your company, suffered by me.