Amaron — Cheating

Address:

Sarvam Agarwal 495/4,Prabhat Nagar Enclave, Lane no 11,Meerut, UP.

I had purchased 2 Amron inverter batteries on 05/05/2019.They stopped working on 26/05/2021.I booked a complaint on tollfree free with the below mentioned proof.
Thanks for calling us, Your SR No.[protected] and Service Tech: Mithune Mob: [protected], will contact you for assistance-AMARON
Even After repeated attempts & requests i was not given 2 back batteries leaving me without electricity for 6 days within which i was told my old batteries were being checked.
Ultimately after facing hell for a week with small children having their exams the company bought back my old batteries saying they were ok.
Now after 15 days both have stopped working again.
Please help me on urgent basis.
I have gaurantee cards & bills of both batteries.
The worst part is the retail seller who has stopped picking up my calls.To make things worst i was provided 1 non working back batteries by the retailer to clean the mess & buy time.The distributor gave only 1 backup battery saying they have no more to give.
I am feeling cheated.I spent a week pleading for help which wa totally unexpected & unprofessional on the part of the company.
If not provided a follow up & help i will be moving the consumer court.
I need my batteries to be changed.
Retail seller Name:
Mr.Pawan
Sai Electronics
533, Gali no.6
Prabhat Nagar
Meerut.