We bought the battery on 30 December 2019,
on 30 + 25 model,
where within 30 months warranty the battery would be changes free of charge.
Our battery got defected and stopped working on 28 June 2022, which is within the 30 month free replacement period.
Since we were travelling, we brought a new battery on 28th june evening, I can present the toll slips to show that I was travelling on 29th June 2022.
As soon as i reached back Delhi, I complained to the Company on 30 june regarding the battery and asked for replacement.
The Company refused to give the replacement battery stating that we were late to register the Complaint.
I can present the warranty card with date of 28th June 2022 to prove that I had to get a new battery within the warranty period.
They cannot refuse to replace on the grounds that we have complained one day late to the Company. Was this information helpful? |
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