Amaron — in warranty product denying to replace

Aparup Paul

from Bengaluru, Karnataka

Address:	Registered Office Karakambadi Tirupati - 517520, Andhra Pradesh, India Tel: +91 (877) 2265000, Fax: +91 (877) 22869990 Email: [email protected], Alwar, Rajasthan, 301019
Website:	www.amaron.in

I have purchase one AMARON FLO on[protected]. Unfortunately the battery stopped working within 17 months from the month of July 2019. everyday morning starting problem, so I get checked the the battery nearby dealer but they said they cant replace it giving unacceptable reasons. Called customer care several times, technician supposed to visit at my place but nobody turned up. Finally decided replaced it with new battery. I got new one on[protected] and paid full amount.
Does AMARON keep Warranty promise?
For you information I have attached both the warranty cards.
Expecting favourable response from AMARON.
Thank you

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Sep 03, 2019

Updated by Aparup Paul Got email on 28th Aug 2019 as follow
"Kindly provide your location and contact details that will help us to resolve it."
Given location and contact details but there after no updates... till date.
email Screen shot attached
Thanks