Amaron — Require Battery replacement which is not working although it is in warranty period.

Address:

Badlapur

I purchased Amaron pro Rider battery from our local dealer on 5/06/2019 in Badlapur ( Dist :- Thane, Maharashtra).( photo copy attached)
But battery stopped working from November 2020. I submitted battery to my local dealer. He send my battery for replacement. But it almost 1 month but neither my battery not get replaced nor any feedback from your customers care end.
We know Amaron is trusted brand. But due to my case, I felt very nervous about Amaron brand.
So kindly let me know when I will get my replaced battery back? Kindly give my replacement battery urgently or give my money back if you are not able to process it urgently.